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Crm Administrator Jobs (NOW HIRING)

CIG COMPANIES SERVICES

CRM Administrator

Orlando, FL

As CRM Administrator, you will be responsible for the administration, optimization, and continuous improvement of the company's Customer Relationship Management (CRM) platform. The CRM Administrator ...

smcnorthamerica

CRM Administrator

Noblesville, IN

The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

We are seeking a meticulous CRM Administrator to support our dynamic marketing and business development team. This role will help facilitate day-to-day operations, including Customer Relationship ...

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

Ubertal Inc

DOAS CRM Administrator

Atlanta, GA · On-site

Position Title: CRM Administrator Location: Atlanta, GA Engagement Type: Contract Work Mode: Hybrid Duration: December 2025 - June 2026 Interview Type: Web Cam or In Person Role Overview: This dual ...

Flowcode

CRM Administrator (HubSpot)

New York, NY · On-site +1

$80/hr

CRM Administrator (HubSpot) Location: Soho, NYC (Onsite). 4-5 days a week. About Flowcode Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences ...

InstantServe LLC

Position: CRM Administrator Work Location: University, MS, US, 38677 / REMOTE Start Date: ASAP END DATE: At least 6 Months from projected start date Department: Application Development & Integration ...

First Bank

Salesforce CRM Administrator

Hamilton, NJ · On-site

The Salesforce CRM Administrator is a talented, highly capable, optimistic and motivated individual. This is an exciting opportunity to not only be the lead on our new Salesforce Financial Services ...

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CRM Administrator information

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$37K

$75.7K

$129.5K

How much do crm administrator jobs pay per year?

As of May 28, 2026, the average yearly pay for crm administrator in the United States is $75,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What Is a CRM Administrator?

As a CRM administrator, you are responsible for the implementation of a CRM system within an organization. A CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and makes it accessible to users. A career as a CRM administrator requires you have some formal qualifications and education, typically at least a bachelor’s degree in information technology (IT). Though CRM administrator jobs may require IT degrees, your primary job duties revolve around bridging the gap between the CRM system and the people who use it; you are the primary advocate for the CRM system with your organization, and see that it is used effectively to accomplish business goals.

What are the key skills and qualifications needed to thrive as a CRM Administrator, and why are they important?

To thrive as a CRM Administrator, you need a strong understanding of customer relationship management principles, data analysis, and experience with CRM platforms such as Salesforce or Microsoft Dynamics, often supported by relevant certifications. Proficiency in managing CRM databases, workflow automation, and integration with other business systems is typically required. Excellent problem-solving, communication, and organizational skills help you support users and coordinate with multiple departments. These skills and qualities ensure efficient CRM operations, improved user adoption, and maximized business value from CRM systems.

What are some common challenges faced by CRM Administrators when managing user adoption and data quality?

CRM Administrators often encounter challenges related to user adoption and maintaining high data quality. Encouraging team members to consistently use the CRM system as intended can require ongoing training, support, and communication about its benefits. Additionally, ensuring that data entered into the system is accurate, consistent, and up-to-date can be difficult, particularly in fast-paced environments or organizations with multiple data sources. To address these challenges, CRM Administrators typically develop standardized processes, conduct regular audits, and collaborate closely with end users and department leads.

What are CRM Administrators?

CRM Administrators are professionals responsible for managing and maintaining a company's Customer Relationship Management (CRM) system. They ensure the CRM software is configured correctly, users are trained, and data is accurate and secure. CRM Administrators also handle troubleshooting, implement updates, and customize the platform to meet business needs. Their work helps improve customer interactions, streamline sales processes, and support effective marketing campaigns.

Is CRM difficult to learn?

CRM administration involves learning specific software platforms like Salesforce or Microsoft Dynamics, which can have a learning curve depending on prior experience with databases or software tools. Basic understanding of data management, workflows, and user interface navigation is essential, but many CRM systems offer training resources and certifications to facilitate learning. The difficulty varies based on individual technical background and the complexity of the CRM system used.

What is the difference between Crm Administrator vs Crm Analyst?

AspectCrm AdministratorCrm Analyst
Primary RoleManages and maintains CRM systems, ensures data integrity, and supports user needs.Analyzes CRM data to generate insights, reports, and improve customer engagement strategies.
Required SkillsCRM platform knowledge, data management, troubleshooting, user supportData analysis, reporting, business intelligence, communication skills
CertificationsCRM certifications (e.g., Salesforce Admin), data management certificationsData analysis certifications (e.g., Excel, Tableau), CRM platform familiarity
Work EnvironmentIT support, customer service, technical teamMarketing, sales, business analysis teams

While both roles work with CRM systems, the Crm Administrator focuses on system maintenance and user support, whereas the Crm Analyst emphasizes data analysis and strategic insights. Both roles often collaborate to optimize CRM usage and improve customer relationships.

More about CRM Administrator jobs
What cities are hiring for Crm Administrator jobs? Cities with the most Crm Administrator job openings:
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CRM Administrator jobs near you
Infographic showing various Crm Administrator job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 5% Part Time, 2% Temporary, and 5% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $75,733 per year, or $36.4 per hour.

CRM Administrator

CIG COMPANIES SERVICES

Orlando, FL

Full-time

Posted 15 days ago

Job description

As CRM Administrator, you will be responsible for the administration, optimization, and continuous improvement of the company’s Customer Relationship Management (CRM) platform. The CRM Administrator partners closely with Marketing, Loyalty, Guest Experience, Sales, Reservations, and Operations teams to ensure the CRM platform enables a 360-degree view of the guest and supports high-touch customer engagement throughout the entire travel journey. This role requires a blend of technical administration, data stewardship, process optimization, and stakeholder collaboration within a highly service-oriented environment.

Key Responsibilities

CRM Platform Administration

  • Administer and maintain the airline’s CRM platform, Microsoft Dynamics 365
  • Configure system settings, fields, objects, automation rules, workflows, and dashboards.
  • Manage user access, permissions, roles, and security policies.
  • Ensure platform stability, performance, and compliance with enterprise IT standards.

Customer Data Management

  • Maintain high standards for data quality, governance, and integrity across guest profiles.
  • Manage data imports, integrations, deduplication processes, and enrichment workflows.
  • Support the creation and maintenance of a single customer view across reservations, loyalty, concierge services, and marketing systems.

Business Process Support

  • Translate business requirements into CRM configurations and process improvements.
  • Support workflows for:
    • Guest services and concierge interactions
    • Loyalty program engagement
    • VIP traveler management
    • Customer support case tracking
    • Marketing campaigns and guest communications

Integration Management

  • Coordinate integrations between the CRM and other airline systems such as:
    • Passenger Service Systems (PSS)
    • Loyalty and rewards platforms
    • Marketing automation tools
    • Customer support platforms

Required Qualifications

  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field
  • 3–5+ years of CRM administration experience
  • Hands-on experience with enterprise CRM platforms
  • Strong understanding of CRM data structures, automation, and integrations
  • Experience with data management and reporting tools
  • Knowledge of API integrations and data synchronization
  • Strong analytical and problem-solving skills
  • Excellent communication skills and ability to work with cross-functional teams