Benefits Supervisor Jobs (NOW HIRING)

Lead Initiatives. Develop Teams. Make an Impact.

At National Church Residences, our mission is to provide quality housing and services that enrich the lives of older adults and families. As a Benefits Supervisor, you will play a key leadership role overseeing a portfolio of benefits for our valued employees, developing on-site teams, driving operational excellence, and ensuring exceptional employee experiences.

As our Benefits Supervisor, you will oversee administration and execution of the organization's employee benefit and leave programs, ensuring accurate processing, regulatory compliance, and consistent application across a multistate environment. This role is responsible for managing benefit implementations, maintaining operational workflows, and overseeing strategy and wellness activities. The Benefits Supervisor provides handson leadership to the benefits team, resolves escalated issues, and partners with internal stakeholders and vendors to support efficient, compliant, and reliable benefits operations. In this role, you will support general benefit initiatives and projects, as assigned by the Director of Total Rewards.

ESSENTIAL FUNCTIONS:

Benefits Program Execution & Implementations

• Execute and support health & welfare and retirement plan initiatives in alignment with the company's Total Rewards strategy, including vendor implementations, system upgrades, plan design changes, and regulatorydriven updates.

• Manage benefits-related projects from planning through completion in a timely manner, including implementations, testing, data validation, and stakeholder coordination.

• Identify opportunities to improve efficiency, consistency, and employee experience within existing benefits programs and processes.

Annual & Ongoing Program Management

• Support and manage execution of the annual open enrollment process, including HRIS configuration & testing, vendor coordination, communications delivery, post-enrollment audits, and issue resolution.

• Oversee ongoing administration of benefit and retirement plans, payroll integration, reconciliations, and issue resolution.

• Partner with Finance, Payroll, and vendors to manage billing, funding, and audits.

Leave of Absence & Compliance Oversight

• Oversee compliant administration of federal, state, and local leave programs, including FMLA, ADA accommodations, USERRA, workers' compensation related leaves, and statemandated paid leave programs.

• Serve as an escalation point for complex leave, accommodation, or compliance matters.

• Monitor legislative and regulatory updates and implement required operational or system changes in partnership with HR leadership and Legal.

Team Leadership & Operational Support

• Supervise and develop team members by providing coaching, prioritization, and performance feedback.

• Ensure consistent execution of daytoday processes; provide handson support during peak periods or coverage needs.

• Maintain clear process documentation, standard operating procedures, and internal controls.

Systems, Data & Reporting

• Leverage HRIS, internal platforms, and vendor systems to ensure data accuracy, audit readiness, and efficient processing. Prepare and ensure accuracy of census reports, plan testing data, and vendor reports.

• Utilize advanced Excel skills to perform reconciliations, analyze benefits data, track compliance, and support decisionmaking.

Communication & Partnership

• Act as a knowledgeable resource on benefits operations, compliance, and best practices.

• Support development and delivery of clear, compliant employee communications related to benefits, leave, and retirement programs.

• Collaborate with HR Business Partners, Payroll, Finance, Legal, and external partners to resolve issues and support business needs.

• Identifies opportunities to expand and strengthen Benefit's role in supporting the organization

EXPECTATIONS

Education:

• Bachelor's degree in business administration, Finance, Human Resources or a related field

Experience:

• Minimum of four (4) years of progressive experience in benefits administration, with demonstrated growth in leadership and people management responsibilities.

• Handson experience administering comprehensive benefit and leave programs in a multistate environment, including FMLA and state leave programs, ADA accommodations and the interactive process, and coordination with paid leave and disability programs.

• Experience ensuring ERISA compliance, including plan governance, required disclosures, regulatory reporting (SPDs, SARs, Form 5500), fiduciary practices, and audit support.

• Experience overseeing retirement plans (401(a), 403(b), and 457), including vendor management, compliance testing, issue resolution, participant notices, and audits.

• Proven experience leading benefit-related projects, system implementations, and process improvements, balancing timelines, accuracy, and crossfunctional collaboration.

• Handson experience with Workday or comparable HRIS and benefits administration platforms, including partnership with thirdparty leave administrators, in organizations supporting 1,000+ employees across multiple states.

• Project management experience, leading and supporting team goals.

Skills:

• Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

• Strong working knowledge of benefits administration platforms/HRIS, ensuring data integrity, efficient processing, and effective reporting.

• Advanced Excel proficiency, including use of formulas (VLOOKUP/XLOOKUP), pivot tables, reconciliations, and data analysis to support operational accuracy.

• Demonstrated judgment and problemsolving ability in complex or ambiguous situations involving compliance, employee impact, and operational risk.

• The ability to clearly explain benefit programs, leave processes, and compliance requirements to employees, internal partners and audiences of levels.

• Ability to provide operational leadership, prioritize workloads, and maintain consistency and compliance in a fastpaced, multistate environment.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx- 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family

  • Complimented with aHealthcare Flexible Spending AccountorEmployer funded Health Savings Account

  • IncludesFertility & Family Building Support,Weight Management, andChronic Condition Support

  • Parental Leave paid at 100%for four weeks

  • Coverage begins first of the month following your date of hire!

• Dental&Visioncoverage for you and your family with Nationwide providers.

• Company providedLife & ADDinsurance andDisabilitycoverage.

• Supplementalbenefitssuch asLifeandAD&Dfor you and your family,Accident Insurance,Hospital Indemnity,andCritical Illness.

• Flexible Spending Accountsfor Dependent Care and Transportation & Parking

• Well-being Programsincluding an enhanced EAP withmental health and work-life support,tobacco cessation, andWell-Being Your Waywhich offers up to$1000/year in rewards & reimbursements!

• Retirement Savings Planofferingimmediate company funding at 3%, increasing up to 5% over timeand anadditionalcompany match up to 5%when you contribute your own funds!

• Reimbursement for Tuition expenses

• Paid Time Off (PTO),9 paid Holidays and Parental Paid Leave at 100%

*Programs vary depending on Full Time, Part Time or Contingent Status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.