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Bdc Manager Jobs in Riverside, CA (NOW HIRING)

CardinaleWay Hyundai - Corona

Hyundai Service BDC

Corona, CA · On-site

$15.50 - $20.75/hr

Maintain detailed and accurate customer records in CRM and DMS systems * Meet or exceed daily ... Previous BDC, call center, or automotive service experience preferred * Strong phone communication ...

Cardinale Auto Group

Hyundai Service BDC

Corona, CA · On-site

$15.50 - $20.75/hr

Maintain detailed and accurate customer records in CRM and DMS systems * Meet or exceed daily ... Previous BDC, call center, or automotive service experience preferred * Strong phone communication ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Riverside, CA

Bdc Manager information

See Riverside, CA salary details

$19.8K

$72.2K

$120.5K

How much do bdc manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for bdc manager in Riverside, CA is $72,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries, including bonuses and profit sharing.

What is a BDC manager?

A BDC manager oversees the Business Development Center, which handles customer inquiries, appointment setting, and lead management for a dealership or sales team. They coordinate communication between customers and sales staff, often using CRM tools, and focus on generating and nurturing leads to increase sales opportunities.

How much do BDC managers make?

BDC managers typically earn an average salary between $50,000 and $80,000 annually, depending on experience, location, and the size of the dealership or organization. In some regions, including New Jersey, salaries may be higher due to cost of living and market demand, with additional compensation often including bonuses and commissions based on performance.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

How do BDC agents get paid?

BDC managers and agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership or company, and some roles may include incentives for achieving specific targets or improving customer engagement. Knowledge of CRM tools and sales processes is often important for success in this role.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are popular job titles related to Bdc Manager jobs in Riverside, CA? For Bdc Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Riverside, CA look for? The top searched job categories for Bdc Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Bdc Manager jobs? Cities near Riverside, CA with the most Bdc Manager job openings:
Bdc Manager jobs near you
BDC Sales Representative

BDC Sales Representative

Toyota of San Bernardino

San Bernardino, CA • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced BDC Sales Representative to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.
When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:
  • Competitive Wages
  • Paid Time Off for Volunteer Time
  • Paid Vacation, Sick and Holidays
  • Paid Basic Life Insurance
  • 401K & Match
  • Health, Dental, Vision Insurance
  • Other Supplemental Insurance options such as:
  • Additional access to Term Life Insurance Policy
  • Short Term and Long-Term Disability
  • Health care, dependent care, and family reimbursement accounts
  • Pet Insurance

In this position you would be responsible for following up with prospective customers; working with new and existing customers to schedule and confirm appointments; and reminding customers of sales appointments for new and existing customers. You would report directly to the BDC Manager.
Qualifications:
  • High School Diploma or equivalent, required
  • Minimum 1 year of Automotive Service BDC Service experience (Preferred)
  • Minimum 3 year of 3-6 months of previous over the phone customer service experience
  • Excellent telephone, writing and typing skills
  • Must be able to work weekends
  • Must have a drive, passion and confidence to be successful
  • Professional appearance and work ethic a must
  • Bilingual, (Preferred but not necessary)
  • Ability to multitask in a demanding environment
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Valid driver's license

Essential Duties, but not limited to:
  • Follow up with prospective customers in response to their email on our website.
  • Coordinates questions and issues with the appropriate department personnel.
  • Provides administrative assistance as needed.
  • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
  • Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
  • Establish personal goals that are consistent with the dealership's standards of productivity and devise a strategy to meet those goals.
  • Provide service management information by completion reports.
  • Attend service meetings and training sessions as required.
  • Follow all company policies and procedures.
  • Performs other duties as assigned.
  • Periodically conduct physical inventory of merchandise.

Apply today and find out all our dealership has to offer!

Apply