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Bdc Representative Jobs in Riverside, CA (NOW HIRING)

Irvine BMW

Sales BDC Representative

Irvine, CA

$16.90/hr

The BDC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position may also pay ...

Irvine BMW

Sales BDC Representative

Irvine, CA · On-site

$16.90/hr

The BDC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position may also pay ...

Irvine BMW

Sales BDC Representative

Irvine, CA · On-site

$16.90/hr

The BDC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position may also pay ...

Irvine BMW

Sales BDC Representative

Irvine, CA · On-site

$16.90/hr

The BDC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position may also pay ...

Shelly Group

Sales BDC Representative

Irvine, CA · On-site

$16.90/hr

The BDC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position may also pay ...

Automotive Dealership

Be Seen First

BDC Representative

Orange, CA · On-site

$18/hr

Nissan of Orange Sales Business Development Representative The Sales Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful ...

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All JobsBdc Representative JobsBdc Representative Jobs in Riverside, CA

Bdc Representative information

See Riverside, CA salary details

$10

$18

$30

How much do bdc representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bdc representative in Riverside, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.
What job categories do people searching Bdc Representative jobs in Riverside, CA look for? The top searched job categories for Bdc Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Bdc Representative jobs? Cities near Riverside, CA with the most Bdc Representative job openings:
Bdc Representative jobs near you
Sales BDC Representative

Sales BDC Representative

Irvine BMW

Irvine, CA

$16.90/hr

Other

Posted 11 days ago

Job description

The BDC Representative Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $16.90 and $16.90.  The position may also pay commission compensation which is based on the value or amount of closed hours achieved from $0.00 (if no hours are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Position Purpose

The BDC Representative focuses on the overall productivity of the Sales Department for the dealership. The BDC Representative is responsible for generating new and existing business for the dealership utilizing dealership programs.

Essential Duties and Responsibilities

Generates and confirms appointments utilizing the dealership provided software

Organize New Client Orientation with Sales Managers

Follow up on the "No Show" sales customer appointments and reschedules

Daily follow up on clients that did not purchase a vehicle foreseeing a return visit to purchase.

Capture and record every customer email address and update customer information in database accurately

Report and log all activity in E-Leads

Report and log daily activity in systems set up by dealership

Ability to work with satisfied customers and unsatisfied customers

Ability to pay attention to great detail to ensure total customer satisfaction

Clearly and effectively communicates with diverse work group and customers; handles frustration and pressure.

Communicates with callers and visitors in a professional, friendly, and efficient manner.

Build client relationships and establish rapport via telephone

Attend and participate in all required trainings

Fills in for receptions when coverage is needed.

Safeguard customer and Dealer information per established policy.

Adhere to established dress code policy at all times.

Adheres to work schedule and arrive at work at your scheduled start time and be at your work station productively engaged by the scheduled time.

Exemplifies organizational culture and holds others in department accountable for doing the same.

Other related duties as may be assigned.

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