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Bdc Representative Jobs in Riverside, CA (NOW HIRING)

Automotive Dealership

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BDC Representative

Orange, CA · On-site

$18/hr

Nissan of Orange Sales Business Development Representative The Sales Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful ...

VETTX

Automotive BDC - Vehicle Buyer

Riverside, CA · On-site

$60K - $100K/yr

BDC reps • Automotive sales • Internet sales • Customer success • Phone-based sales About the Role We are growing our Private-Party Vehicle Acquisition Team and looking for a motivated ...

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Bdc Representative information

See Riverside, CA salary details

$10

$18

$30

How much do bdc representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bdc representative in Riverside, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.
What job categories do people searching Bdc Representative jobs in Riverside, CA look for? The top searched job categories for Bdc Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Bdc Representative jobs? Cities near Riverside, CA with the most Bdc Representative job openings:
Bdc Representative jobs near you
BDC Sales Representative

BDC Sales Representative

Toyota of San Bernardino

San Bernardino, CA • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced BDC Sales Representative to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.
When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:
  • Competitive Wages
  • Paid Time Off for Volunteer Time
  • Paid Vacation, Sick and Holidays
  • Paid Basic Life Insurance
  • 401K & Match
  • Health, Dental, Vision Insurance
  • Other Supplemental Insurance options such as:
  • Additional access to Term Life Insurance Policy
  • Short Term and Long-Term Disability
  • Health care, dependent care, and family reimbursement accounts
  • Pet Insurance

In this position you would be responsible for following up with prospective customers; working with new and existing customers to schedule and confirm appointments; and reminding customers of sales appointments for new and existing customers. You would report directly to the BDC Manager.
Qualifications:
  • High School Diploma or equivalent, required
  • Minimum 1 year of Automotive Service BDC Service experience (Preferred)
  • Minimum 3 year of 3-6 months of previous over the phone customer service experience
  • Excellent telephone, writing and typing skills
  • Must be able to work weekends
  • Must have a drive, passion and confidence to be successful
  • Professional appearance and work ethic a must
  • Bilingual, (Preferred but not necessary)
  • Ability to multitask in a demanding environment
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Valid driver's license

Essential Duties, but not limited to:
  • Follow up with prospective customers in response to their email on our website.
  • Coordinates questions and issues with the appropriate department personnel.
  • Provides administrative assistance as needed.
  • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
  • Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
  • Establish personal goals that are consistent with the dealership's standards of productivity and devise a strategy to meet those goals.
  • Provide service management information by completion reports.
  • Attend service meetings and training sessions as required.
  • Follow all company policies and procedures.
  • Performs other duties as assigned.
  • Periodically conduct physical inventory of merchandise.

Apply today and find out all our dealership has to offer!

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