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Bdc Representative Jobs in Riverside, CA (NOW HIRING)

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Bdc Representative information

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$10

$18

$30

How much do bdc representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for bdc representative in Riverside, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is the difference between a sales rep and a BDC representative?

A BDC (Business Development Center) representative primarily handles inbound and outbound customer inquiries, schedules appointments, and qualifies leads, focusing on lead generation and customer follow-up. A sales representative actively works to close deals, present vehicles, negotiate prices, and finalize sales, often requiring strong product knowledge and sales skills. Both roles may use CRM tools and require communication skills, but their primary functions differ within the sales process.

How do BDC agents get paid?

BDC (Business Development Center) representatives typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership but often include incentives tied to sales or customer engagement metrics.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is a BDC representative?

A BDC (Business Development Center) representative is responsible for handling customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

What is the highest paying job in a dealership?

In a dealership, the highest paying roles are typically management positions such as General Manager or Dealer Principal, who oversee operations and sales. These roles often earn six-figure salaries and may include bonuses based on performance, requiring strong leadership, industry experience, and financial acumen.
What job categories do people searching Bdc Representative jobs in Riverside, CA look for? The top searched job categories for Bdc Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Bdc Representative jobs? Cities near Riverside, CA with the most Bdc Representative job openings:
Bdc Representative jobs near you
Automotive Sales / Service BDC Agent: Toyota

Automotive Sales / Service BDC Agent: Toyota

Toyota of Redlands

Redlands, CA • On-site

$16.90 - $18/hr

Full-time

Re-posted 20 days ago

Job description

Automotive Sales / Service BDC Agent:
Contacting Sales / Service Prospects and existing Customers By Phone, Text, and or Email through our state of the art CRM system to secure Sales / Service Appointments with prospects that have expressed interest in our services and products.
The minimum requirements:
  • Excellent Phone Skills
  • Warm , Professional and Enthusiastic Personailty need only apply
  • At least 80 to 100 Daily contact attempts through the 3 different media methods listed above
  • 25 to 30 WPM in Typing (50 + WPM is preferred)

The Sales BDC Rep Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. The Service BDC Rep Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $18.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

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