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Automotive Bdc Manager Jobs in Riverside, CA (NOW HIRING)

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Automotive Bdc Manager information

See Riverside, CA salary details

$19.8K

$72.2K

$120.5K

How much do automotive bdc manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for automotive bdc manager in Riverside, CA is $72,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive BDC manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with familiarity in CRM software and a background in sales management or leadership roles. Earning relevant certifications or attending training programs can also enhance prospects for advancement into this role.

What are popular job titles related to Automotive Bdc Manager jobs in Riverside, CA?

For Automotive Bdc Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Automotive Bdc Manager jobs in Riverside, CA look for?

The top searched job categories for Automotive Bdc Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Automotive Bdc Manager jobs?

Cities near Riverside, CA with the most Automotive Bdc Manager job openings:

Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $72,187 per year, or $34.7 per hour.

BDC/ Internet Appointment setter

Puente Hills Hyundai

City Of Industry, CA

$15.25 - $20.25/hr

Full-time

Re-posted 3 days ago

Job description

Job Description

BDC/Internet Appointment setter will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Requirements of the Business Development Center Representative (BDC) are:

  • Open Availability

  • Previous phone experience (Customer Service, Sales, Telemarketing)

    Please do not apply if you do meet the 2 above referenced requirements.

    Responsibilities:

  • Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.

  • Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.

  • Generate sales appointments for customers to meet with Sales Team.

  • Conduct phone surveys to assess customer wants and needs.

  • Effectively utilize lead management tools.

  • Work our VIP Lease Retention list provided by VinSolutions.

  • Learn and have full knowledge of manufacturer brands, models, features, options, etc

  • Provide the highest degree of customer satisfaction.

    PLEASE NOTE The position being offered is full time

    The Right Candidate will:

  • Have prior automotive BDC experience (Helpful, but not required)

  • Prior experience working with customers and providing an exceptional experience

  • Professional appearance and work ethic

  • Excellent attendance

  • Outgoing personality with expertise at developing relationships (i.e., a "people person")

    Job Type: Full-time

    COMPENSATION

  • Hourly rate + overtime (when needed)

  • Month End Bonuses

  • Appointment show bonuses

  • Appointment sold bonuses

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