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Automotive Bdc Jobs in Riverside, CA (NOW HIRING)

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Automotive Bdc information

See Riverside, CA salary details

$19.8K

$72.2K

$120.5K

How much do automotive bdc jobs pay per year?

As of Aug 27, 2026, the average yearly pay for automotive bdc in Riverside, CA is $72,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What is an automotive BDC?

An Automotive BDC (Business Development Center) job involves handling inbound and outbound customer interactions for a dealership. BDC representatives schedule service appointments, follow up on leads, and assist with inquiries about vehicles and promotions. They play a key role in customer service and sales by maintaining communication between the dealership and potential buyers. Strong phone, email, and organizational skills are essential for success in this role.

What are the typical daily responsibilities of an automotive BDC?

Automotive BDC representatives are primarily responsible for managing inbound and outbound communications with potential and existing customers, scheduling appointments for the sales team, and following up on leads generated from advertising and online inquiries. Each day may involve handling a high volume of phone calls and emails, updating customer records in the CRM, and coordinating closely with sales managers to ensure all leads are tracked and prioritized. Additionally, BDC reps often play a key role in providing outstanding customer experiences by answering questions, resolving issues, and making sure customers are well-informed about dealership promotions and inventory. This role is vital for maintaining a strong sales pipeline and supporting overall dealership growth.

What are the key skills and qualifications needed to thrive in the automotive BDC position?

To thrive as an Automotive BDC (Business Development Center) representative, you need strong communication skills, customer service expertise, and a basic understanding of automotive sales processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and phone/email communication tools is typically required. Active listening, problem-solving abilities, and resilience help set top performers apart in this fast-paced environment. These skills are essential for generating leads, converting inquiries into appointments, and ensuring a seamless connection between customers and the dealership sales team.

Is being an automotive BDC a good job?

Automotive BDC (Business Development Center) roles involve handling customer inquiries, setting appointments, and supporting sales teams, often requiring strong communication and organizational skills. The job can offer a stable income with commissions or bonuses and may involve working in a fast-paced dealership environment, typically with standard daytime hours. Job satisfaction depends on individual preferences for sales support, customer interaction, and performance-based incentives.

What does an automotive BDC do?

An automotive BDC (Business Development Center) is responsible for handling customer inquiries, scheduling appointments, and generating leads through phone calls, emails, and online communication. They support the dealership's sales team by qualifying prospects and maintaining customer relationships, often using CRM software to track interactions and follow-ups.

What are the most commonly searched types of Automotive Bdc jobs in Riverside, CA?

The most popular types of Automotive Bdc jobs in Riverside, CA are:

What are popular job titles related to Automotive Bdc jobs in Riverside, CA?

For Automotive Bdc jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Automotive Bdc jobs in Riverside, CA look for?

The top searched job categories for Automotive Bdc jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Automotive Bdc jobs?

Cities near Riverside, CA with the most Automotive Bdc job openings:

Automotive Bdc jobs near you
Infographic showing various Automotive Bdc job openings in Riverside, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $72,187 per year, or $34.7 per hour.

BDC/ Internet Appointment setter

City Of Industry, CA

Puente Hills Hyundai
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Puente Hills Hyundaiexternal

$15.25 - $20.25/hr

Full-time

Re-posted 26 days ago

Job description

Job Description

BDC/Internet Appointment setter will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Requirements of the Business Development Center Representative (BDC) are:

  • Open Availability

  • Previous phone experience (Customer Service, Sales, Telemarketing)

    Please do not apply if you do meet the 2 above referenced requirements.

    Responsibilities:

  • Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.

  • Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.

  • Generate sales appointments for customers to meet with Sales Team.

  • Conduct phone surveys to assess customer wants and needs.

  • Effectively utilize lead management tools.

  • Work our VIP Lease Retention list provided by VinSolutions.

  • Learn and have full knowledge of manufacturer brands, models, features, options, etc

  • Provide the highest degree of customer satisfaction.

    PLEASE NOTE The position being offered is full time

    The Right Candidate will:

  • Have prior automotive BDC experience (Helpful, but not required)

  • Prior experience working with customers and providing an exceptional experience

  • Professional appearance and work ethic

  • Excellent attendance

  • Outgoing personality with expertise at developing relationships (i.e., a "people person")

    Job Type: Full-time

    COMPENSATION

  • Hourly rate + overtime (when needed)

  • Month End Bonuses

  • Appointment show bonuses

  • Appointment sold bonuses

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