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Automotive Bdc Manager Jobs in Riverside, CA (NOW HIRING)

Automotive dealership or BDC experience is a plus. * Strong communication and interpersonal skills. * Excellent phone etiquette and professional demeanor. * Basic computer proficiency and CRM ...

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Automotive Bdc Manager information

See Riverside, CA salary details

$19.8K

$72.2K

$120.5K

How much do automotive bdc manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for automotive bdc manager in Riverside, CA is $72,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive Bdc manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with prior BDC or sales management experience and familiarity with customer relationship management (CRM) tools. Earning relevant certifications or training in automotive sales or management can also enhance prospects.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.
What are popular job titles related to Automotive Bdc Manager jobs in Riverside, CA? For Automotive Bdc Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Bdc Manager jobs in Riverside, CA look for? The top searched job categories for Automotive Bdc Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Bdc Manager jobs? Cities near Riverside, CA with the most Automotive Bdc Manager job openings:
Infographic showing various Automotive Bdc Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,187 per year, or $34.7 per hour.

Automotive Sales / Service BDC Agent: Toyota

Toyota of Redlands

Redlands, CA โ€ข On-site

$16.90 - $18/hr

Full-time

Re-posted 15 days ago


Job description

Automotive Sales / Service BDC Agent:
Contacting Sales / Service Prospects and existing Customers By Phone, Text, and or Email through our state of the art CRM system to secure Sales / Service Appointments with prospects that have expressed interest in our services and products.
The minimum requirements:
  • Excellent Phone Skills
  • Warm , Professional and Enthusiastic Personailty need only apply
  • At least 80 to 100 Daily contact attempts through the 3 different media methods listed above
  • 25 to 30 WPM in Typing (50 + WPM is preferred)

The Sales BDC Rep Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $16.90. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. The Service BDC Rep Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $18.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.