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Automotive Bdc Manager Jobs in Riverside, CA (NOW HIRING)

Glendora Chevrolet

Internet Manager

Glendora, CA

$70K - $136K/yr

Sales BDC Representatives Position Description: This position coordinates the sale of automobiles ... Manages customer leads, responding to all inquiries in a quick and timely manner. * Understands ...

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All JobsAutomotive Bdc JobsAutomotive Bdc Manager JobsAutomotive Bdc Manager Jobs in Riverside, CA

Automotive Bdc Manager information

See Riverside, CA salary details

$19.8K

$72.2K

$120.5K

How much do automotive bdc manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for automotive bdc manager in Riverside, CA is $72,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive Bdc manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with prior BDC or sales management experience and familiarity with customer relationship management (CRM) tools. Earning relevant certifications or training in automotive sales or management can also enhance prospects.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.
What are popular job titles related to Automotive Bdc Manager jobs in Riverside, CA? For Automotive Bdc Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Bdc Manager jobs in Riverside, CA look for? The top searched job categories for Automotive Bdc Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Bdc Manager jobs? Cities near Riverside, CA with the most Automotive Bdc Manager job openings:
Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,187 per year, or $34.7 per hour.

Automotive Service Call Center Representative / BDC

Pedder Auto Group

Lake Elsinore, CA • On-site

$3.5K - $6.0K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Type
Full-time
Description
The Pedder Automotive Group was founded in 2008. The automotive group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway.
Our Auto Group is proud to offer a comprehensive benefit package, including: Medical, Dental, Vision, Paid Time Off, Several Supplemental Offerings, Life Insurance, Local Discount Programs, Employee Assistance Program, and 401(K) program.
Position Summary
The Service BDC Rep is responsible for introducing our business to the public. We are looking for positive, magnetic team players with a drive to succeed. This position will work as a liaison between our customers and sales team to promote new service opportunities.
Requirements
What you'll need to be successful:
  • Ability to build a friendly relationship over phone, text, email or chat.
  • Write professional, custom emails, or text messages to potential customers.
  • Time management skills, ability to handle multiple communications at once.
  • Monitor personal daily, weekly and monthly sales and statistics.
  • Maintain and communicate exceptional product and inventory knowledge to our guests.
  • Work collaboratively with others in a team based environment.
  • Efficiently record all customer interaction activity.
  • Maintain and improve product and dealer knowledge through dealer provided learning.
  • Facilitate timely follow up on all internet leads.
  • Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation.

What you bring:
  • Genuine interest in providing an exceptional customer experience.
  • Self-starter, professional and punctual.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude, excellent communication skills, both written and verbal.
  • The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
  • Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
  • An occupational license may be required for this position.

Salary Description
Pay: $3,500.00 - $6,000.00 per month

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