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Automotive Bdc Manager Jobs in Riverside, CA (NOW HIRING)

Glendora Chevrolet

Internet Manager

Glendora, CA

$70K - $136K/yr

Sales BDC Representatives Position Description: This position coordinates the sale of automobiles ... Manages customer leads, responding to all inquiries in a quick and timely manner. * Understands ...

Glendora Chevrolet

Internet Manager

Glendora, CA · On-site

$65 - $95/hr

Sales BDC Representatives Position Description: This position coordinates the sale of automobiles ... Manages customer leads, responding to all inquiries in a quick and timely manner. * Understands ...

Automotive Dealership

Be Seen First

BDC Representative

Orange, CA · On-site

$18/hr

Provide sales management information by completion reports. * Attend sales meetings and training ... Automotive experience a PLUS! * Must be engaging, inquisitive, curious with an over-aggressive ...

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All JobsAutomotive Bdc JobsAutomotive Bdc Manager JobsAutomotive Bdc Manager Jobs in Riverside, CA

Automotive Bdc Manager information

See Riverside, CA salary details

$19.8K

$72.2K

$120.5K

How much do automotive bdc manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for automotive bdc manager in Riverside, CA is $72,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive BDC manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with familiarity in CRM software and a background in sales management or leadership roles. Earning relevant certifications or attending training programs can also enhance prospects for advancement into this role.

What are popular job titles related to Automotive Bdc Manager jobs in Riverside, CA?

For Automotive Bdc Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Automotive Bdc Manager jobs in Riverside, CA look for?

The top searched job categories for Automotive Bdc Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Automotive Bdc Manager jobs?

Cities near Riverside, CA with the most Automotive Bdc Manager job openings:

Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $72,187 per year, or $34.7 per hour.

BDC Agent / Representative

Santa Margarita Auto Group

Rancho Santa Margarita, CA • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago

Job description

Santa Margarita Auto Group is currently seeking a full-time BDC Representative for our expanding dealership group! This is the perfect entry level position for individuals looking to get a foot in the door in the automotive industry and learn how sell yourself, your organization, and your product!
We're looking for exciting people to join our team who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don't worry, we will train you! It really is a lot of fun!
While our organization continues to grow, we are at the heart of all that we do, a family organization. Our "mom and pop" approach gives us several advantages and really sets us apart from today's corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees, customers, and vendors.
We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?
  • Commitment to Integrity - We've won various manufacturer awards including Ford Motor Company's highest honor, the President's Award, 11 times in the last 15 years!
  • Professional and Innovative Approach - We strive to lead our industry in new ways to sell and service vehicles! And we're not afraid to try something new.
  • Employee Involvement - No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone's opinion regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
  • Competitive and Lucrative Compensation - Your performance, work ethic, and attitude determines your success!
  • Ongoing Training - We make available all types of personal and professional training resources because it's only reasonable that we train before we ask you to sell a vehicle!
  • Customer Service is our way of life! - Check us out on Google, Yelp, and Facebook to see what our customers and community think about us.
  • Community Involvement - Since 1951, our business has been to make our community a better place to live and work. Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do.

We invite you to visit our websites --- currently www.santamargaritaford.com and www.santamargaritatoyota.com --- and call or email us with any questions. While you're there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future!
JOB DUTIES:
  • Primary duties include (any combination of the following): (i) making outbound phone calls, (ii) receiving inbound phone calls, (iii) setting sales and service appointments, (iv) following due-bills, SOP requests and accessory sales, (v) service reminders, (vi) review and survey follow-up, (vii) customer/prospect follow-up, (viii) responding to internet leads, (ix) managing lease return/retention process, (x) marketing, (xi) coordinating social media (xii) service shuttle coordination, (xiii) booking, (xiv) orphan owner management, and (xv) service drive appraisal and warranty sales process.
  • Follow through on commitments made to customers.
  • Establish and maintain good working relations within dealership departments to reduce conflict and maximize dealer profitability to promote seamless transition of customer relationship to sales and service departments.
  • Complete and keep up to date all necessary dealership, manufacturer, and state mandated training. Establish and enforce product knowledge standards. Maintain required certifications and licensing for the position.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that affect vehicle sales and servicing.
  • Following all company policies and procedures. Demonstrating behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors.

JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include:
  • 18 years of age or older.
  • General familiarity with a variety of automobiles.
  • Valid driver's license for a minimum of 3 years and clean driving record.
  • Excellent communication and customer service skills.
  • Pre-employment background check and drug test.
  • Must be willing to work as part of a team.
  • Must have basic computer and phone skills.

JOB BENEFITS:
  • Growth opportunities
  • Fast paced work environment
  • Medical & dental insurance
  • Paid time off
  • 401(k)
  • Vehicle purchase plan

PAY: $17.00/hr - $21.50/hr plus Commission (Commission Varies)
Equal Opportunity Employer

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