Auto Collision Group

3 jobs near Columbus, OH

Customer Service Representative

Auto Collision Group, Inc.

Mission Viejo, CA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Bonus based on performance

Job description:

Generate new business opportunities through prospecting within independent customers and dealer market.
Check in vehicles and tag vehicles.
Manage a preferred network of Dealerships.
Follow up on new leads and referrals resulting from field activity in both customers and Dealerships.
Maintain and grow dealer relationships by acting as a liaison between Auto Collision Group customers and dealers.
Identify sales prospects and contact these and other accounts assigned to you.
Provide high quality customer service
Provide information to facilitate problem resolutions
Promote and educate customers on vehicle repair status and services provided by Auto Collision Group, Inc.
Prepare action plans and schedules to visit representatives from accounts assigned to you.
Act as a BDC Representative between dealerships and all of Auto Collision Group, Inc. internal departments.
Collect purchase orders for all warranty and internal work completed for dealerships.
Requires entry to intermediate level experience in discipline
Conducts routine tasks as directed
Closely supervised with little latitude for independent judgment
Job Type: Full-time
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Ability to Commute:
  • Mission Viejo, CA 92692 (Required)
Work Location: In person