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Assistant Front Office Manager Jobs in Delaware (NOW HIRING)

Marriott

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Office Manager is one of the most influential leaders in the hotel, serving as a key ... Monitor occupancy, room availability, room type balancing, and yield management initiatives. Assist ...

Bayhealth

Front Office Assistant II

Milford, DE · On-site

$15.25 - $20/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Bayhealth

Front Office Assistant II

Dover, DE · On-site

$15.75 - $20.75/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Bayhealth

Front Office Assistant II

Dover, DE · On-site

$15.75 - $20.75/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Bayhealth

Front Office Assistant II

Milford, DE · On-site

$15.25 - $20/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Bayhealth

Front Office Assistant II

Dover, DE · On-site

$12.50 - $16.50/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Bayhealth

Front Office Assistant II

Dover, DE · On-site

$15.75 - $20.75/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Bayhealth

Front Office Assistant II

Milford, DE · On-site

$15.75 - $19.75/hr

Front Office Assistants greet patients, activate patient files, and move patients through a pre ... Coordinates patient appointments with other specialists or departments as directed. 8. Manages ...

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front office in a hospitality setting. This position is responsible for overseeing guest services ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

American Dental Care

Be Seen First

Dental Front Office Coordinator

Dover, DE · On-site

$18 - $25/hr

Friendly Dental Office in Dover, DE seeking an energetic Dental Front Desk Coordinator with the ... Handle patient calls and effectively manage schedule * Contact patients to confirm appointments

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Assistant Front Office Manager information

See Delaware salary details

$24K

$56.3K

$77.1K

How much do assistant front office manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for assistant front office manager in Delaware is $56,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,100.00 per year, depending on experience, location, and employer.

What does an Assistant Front Office Manager do?

An Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of a hotel's front desk, reservations, guest services, and concierge. Their responsibilities include supervising staff, ensuring excellent guest experiences, handling guest complaints, and assisting with administrative tasks such as scheduling and reporting. They play a key role in maintaining high standards of customer service and ensuring smooth communication between departments. This position often serves as the acting Front Office Manager in their absence.

What are some common challenges Assistant Front Office Managers face during peak seasons, and how can they be addressed?

Assistant Front Office Managers often encounter increased guest volumes and heightened expectations during peak seasons, which can lead to longer wait times and greater pressure on staff. Proactively managing staff schedules, ensuring clear communication, and maintaining a calm, solutions-oriented approach are key strategies for overcoming these challenges. Successful managers also focus on team training and efficient delegation to maintain service quality and guest satisfaction even during the busiest periods.

What Is an Assistant Front Office Manager?

An assistant front office manager works at the front desk of a hotel, motel, or other lodging facility. Your primary job duties are to assume responsibility for daily operations and tasks whenever the manager is not on duty or is unavailable. You handle customer service issues, oversee scheduling of other hotel staff and inventory, and manage some financial tasks. Many candidates for this position first pursue a bachelor’s degree in hospitality or hotel administration, though it is not strictly required. You may also gain valuable skills and experience as a front desk clerk or another hospitality position before transitioning into a management role. After some time as an assistant front office manager, you may feel ready to pursue a career as a front office manager or other supervisory positions.

What are the key skills and qualifications needed to thrive as an Assistant Front Office Manager, and why are they important?

To thrive as an Assistant Front Office Manager, you need strong organizational, customer service, and leadership skills, typically supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help you stand out in this role. These skills are important for ensuring smooth guest experiences, efficient team coordination, and effective resolution of operational challenges.

What is the difference between Assistant Front Office Manager vs Front Desk Supervisor?

AspectAssistant Front Office ManagerFront Desk Supervisor
CredentialsHigh school diploma; hospitality certifications beneficialHigh school diploma; hospitality experience preferred
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesSupervises front desk staff, ensures smooth check-in/out processes
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality settings
Common Search & ComparisonFocuses on managerial support and coordinationFocuses on daily supervision and guest service

The Assistant Front Office Manager typically has broader responsibilities, including staff management and operational oversight, while the Front Desk Supervisor mainly supervises daily guest services. Both roles are essential in hospitality settings, but the Assistant Front Office Manager often holds a more strategic position within the front office team.

More about Assistant Front Office Manager jobs
What are popular job titles related to Assistant Front Office Manager jobs in Delaware? For Assistant Front Office Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Assistant Front Office Manager jobs in Delaware look for? The top searched job categories for Assistant Front Office Manager jobs in Delaware are:
What are popular job titles related to Assistant Front Office Manager jobs in DE? For Assistant Front Office Manager jobs in DE, the most frequently searched job titles are:
Assistant Front Office Manager jobs near you
Infographic showing various Assistant Front Office Manager job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,280 per year, or $27.1 per hour.

Front Desk Manager

Marriott

Newark, DE • On-site

$16.50 - $21.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,181 frontline employees who took The Breakroom Quiz

52nd of 107 rated hotels

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

About the Team
Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.
 
Job Description
 
Where Leadership Meets Hospitality.
Help Drive the Success of Our Hotel Every Day.
The Front Office Manager is one of the most influential leaders in the hotel, serving as a key operational partner to hotel leadership while guiding the team responsible for creating exceptional guest experiences every day. This role extends far beyond the Front Desk. It requires a leader who can develop people, solve problems, anticipate challenges, and maintain operational excellence in a dynamic hospitality environment.
 
The Front Office Manager works closely with the Hotel Manager and Executive Leadership Team, serving as a key contributor to the hotel's daily operations, guest satisfaction, financial performance, and overall success.
 
Success in this role will be measured by your ability to lead people, solve problems, maintain operational excellence, and keep the hotel moving forward each day. This position is ideal for someone who sees a challenge and immediately starts looking for solutions.
 
This role is much more than overseeing check-ins and check-outs. The Front Office Manager serves as the operational heartbeat of the hotel-leading the team responsible for creating first impressions, resolving challenges, supporting revenue goals, and ensuring exceptional guest experiences every day.
 
The successful candidate will be a confident decision-maker, a strong people leader, and a dependable presence for both guests and associates. They will be expected to think quickly, adapt constantly, and lead by example in a fast-paced environment.
 
What You'll Do
Lead all Front Office operations, including Front Desk, Reservations, Night Audit, and guest service functions.
Recruit, train, coach, and develop a high-performing guest services team.
Create schedules, manage labor expenses, and ensure appropriate staffing levels based on business demands.
Monitor guest satisfaction and resolve concerns professionally and effectively.
Review daily business levels and anticipate operational challenges before they arise.
Ensure compliance with all Shaner, Marriott, and hotel policies, procedures, and brand standards.
Manage cash controls, credit procedures, room inventory, and financial accountability within the department.
Partner closely with Housekeeping, Engineering, Sales, Food & Beverage, and Accounting to ensure seamless hotel operations.
Monitor occupancy, room availability, room type balancing, and yield management initiatives.
Assist with budgeting, forecasting, labor management, and financial performance goals.
Handle guest, employee, and operational issues with professionalism, urgency, and sound judgment.
Serve as Manager on Duty and hotel leader as business demands require.
Support training, coaching, and performance management initiatives to develop future hospitality leaders.
Maintain strong communication across all departments to ensure a consistent guest experience and efficient hotel operations.
 
What We're Looking For
High school diploma or equivalent.
Minimum 2 years of hotel supervisory experience, including Front Office leadership responsibilities preferred.
Strong understanding of hotel operations, guest service, and front office procedures.
Experience leading teams in a fast-paced hospitality environment.
Excellent communication, conflict-resolution, and decision-making skills.
Strong organizational and time-management abilities.
Ability to analyze situations, make decisions quickly, and follow through effectively.
Working knowledge of hotel systems, financial controls, labor management, and revenue management concepts.
Ability to work independently with minimal supervision.
Professional demeanor and the ability to maintain composure in a fast-moving environment.
 
Preferred Qualifications
Previous Marriott experience.
Experience with hotel property management systems.
Some college coursework or degree.
Spanish language proficiency a plus.
 
The Ideal Candidate
An experienced hospitality leader who is ready to make an impact.
Calm under pressure and comfortable making decisions in real time.
Flexible and adaptable in a 24-hour operation.
Comfortable holding associates accountable while building a positive team culture.
Highly organized and detail-oriented.
Able to shift seamlessly between guest service, employee leadership, financial oversight, and operational problem-solving.
A collaborative partner who enjoys working closely with other department leaders.
Dependable, resourceful, and proactive.
Willing to lead by example and jump in wherever needed to support the success of the hotel and your team.
Schedule Expectations
Hospitality is a 24-hour business, and this role requires flexibility. While schedules are generally planned in advance, the Front Office Manager must be prepared to work a variety of shifts, including mornings, evenings, weekends, holidays, and occasional overnight support when business needs require.
 
This position is ideal for someone who understands that leadership means being present when the team needs support most and that every shift presents an opportunity to develop associates, enhance the guest experience, and strengthen hotel operations.
 
Why Join Our Team?
The Courtyard Newark - University of Delaware offers a unique hospitality environment at the intersection of higher education, athletics, business travel, and community engagement. As Front Office Manager, you will play a key leadership role in shaping the guest experience, developing future hospitality professionals, and driving the operational success of the hotel.
 
You'll join a collaborative leadership team where your voice matters, your contributions are visible, and your ability to influence the success of the hotel extends well beyond the Front Desk.
 
If you're an experienced hospitality leader who enjoys solving problems, developing teams, and making an impact every day, we'd love to hear from you.

salaried compensation and benefits

This company is an equal opportunity employer.

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