ZipRecruiter

Log In

1

Assistant Front Office Manager Jobs (NOW HIRING)

CASCADA PDX

Assistant Front Office Manager

Portland, OR · On-site

Assistant Front Office Manager Location: CASCADA , Portland, Oregon Job Type: Full-Time Reports to: Front Desk Manager Job Overview: Cascada Spa and Hotel is a boutique luxury hotel and hydrothermal ...

PCH

Assistant Front Office Manager

Mobile, AL · On-site

Assistant Front Office Manager Battle House Renaissance Mobile Hotel & Spa; Mobile, AL Historic elegance. Modern luxury. Exceptional hospitality. Located in the heart of downtown Mobile, the Battle ...

HHM Hotels

Assistant Front Office Manager

Flushing, NY · On-site

$22.51/hr

Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

next page

Showing results 1-20

All JobsAssistant Front Office Manager Jobs

Assistant Front Office Manager information

See salary details

$24K

$56.2K

$77K

How much do assistant front office manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for assistant front office manager in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What does an Assistant Front Office Manager do?

An Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of a hotel's front desk, reservations, guest services, and concierge. Their responsibilities include supervising staff, ensuring excellent guest experiences, handling guest complaints, and assisting with administrative tasks such as scheduling and reporting. They play a key role in maintaining high standards of customer service and ensuring smooth communication between departments. This position often serves as the acting Front Office Manager in their absence.

What are some common challenges Assistant Front Office Managers face during peak seasons, and how can they be addressed?

Assistant Front Office Managers often encounter increased guest volumes and heightened expectations during peak seasons, which can lead to longer wait times and greater pressure on staff. Proactively managing staff schedules, ensuring clear communication, and maintaining a calm, solutions-oriented approach are key strategies for overcoming these challenges. Successful managers also focus on team training and efficient delegation to maintain service quality and guest satisfaction even during the busiest periods.

What Is an Assistant Front Office Manager?

An assistant front office manager works at the front desk of a hotel, motel, or other lodging facility. Your primary job duties are to assume responsibility for daily operations and tasks whenever the manager is not on duty or is unavailable. You handle customer service issues, oversee scheduling of other hotel staff and inventory, and manage some financial tasks. Many candidates for this position first pursue a bachelor’s degree in hospitality or hotel administration, though it is not strictly required. You may also gain valuable skills and experience as a front desk clerk or another hospitality position before transitioning into a management role. After some time as an assistant front office manager, you may feel ready to pursue a career as a front office manager or other supervisory positions.

What are the key skills and qualifications needed to thrive as an Assistant Front Office Manager, and why are they important?

To thrive as an Assistant Front Office Manager, you need strong organizational, customer service, and leadership skills, typically supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help you stand out in this role. These skills are important for ensuring smooth guest experiences, efficient team coordination, and effective resolution of operational challenges.

What is the difference between Assistant Front Office Manager vs Front Desk Supervisor?

AspectAssistant Front Office ManagerFront Desk Supervisor
CredentialsHigh school diploma; hospitality certifications beneficialHigh school diploma; hospitality experience preferred
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesSupervises front desk staff, ensures smooth check-in/out processes
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality settings
Common Search & ComparisonFocuses on managerial support and coordinationFocuses on daily supervision and guest service

The Assistant Front Office Manager typically has broader responsibilities, including staff management and operational oversight, while the Front Desk Supervisor mainly supervises daily guest services. Both roles are essential in hospitality settings, but the Assistant Front Office Manager often holds a more strategic position within the front office team.

More about Assistant Front Office Manager jobs
What cities are hiring for Assistant Front Office Manager jobs? Cities with the most Assistant Front Office Manager job openings:
Who are the top companies hiring for Assistant Front Office Manager jobs? The top employers for Assistant Front Office Manager jobs are:
What states have the most Assistant Front Office Manager jobs? States with the most job openings for Assistant Front Office Manager jobs include:
What job categories do people searching Assistant Front Office Manager jobs look for? The top searched job categories for Assistant Front Office Manager jobs are:
What are popular job titles related to Assistant Front Office Manager jobs? For Assistant Front Office Manager jobs, the most frequently searched job titles are:
Assistant Front Office Manager jobs near you
Asst. Front Office Manager

Asst. Front Office Manager

Sea Pines Resort

Hilton Head Island, SC • On-site

Full-time

Posted 15 days ago

Job description

Join the Heart of Hilton Head Island
Assistant Front Office Manager - The Sea Pines Resort Welcome Center
The Sea Pines Resort is seeking a dynamic and service-driven Assistant Front Office Manager to support the daily operations of our Welcome Center. This role is ideal for a hospitality professional who thrives in a fast-paced environment, enjoys leading teams, and is passionate about delivering exceptional guest experiences.
Position Summary:
The Assistant Front Office Manager plays a key role in overseeing daily front office operations, enhancing guest satisfaction, and supporting team development. This position partners closely with the Front Office Manager to ensure efficient operations and seamless guest service, while stepping in as Manager on Duty when needed. This role also provides hands-on support across Front Desk, Concierge, and Reservations functions.
Key Responsibilities:
  • Serve as Manager on Duty in the absence of the Front Office Manager
  • Support daily Front Office operations including procedures, reporting, recordkeeping, invoicing, and forecasting
  • Deliver exceptional guest service and resolve guest concerns promptly and professionally
  • Assist with training and development of interns and front office team members
  • Provide hands-on support for Front Desk, Concierge, and Reservations as needed
  • Coordinate guest services including:
    • Villa and home reservations
    • Dining reservations at resort restaurants
    • Activity bookings (bike rentals, recreation, photography sessions, etc.)
  • Collaborate with internal teams, vendors, and partners to ensure a seamless guest experience

Supervisory Responsibilities:
  • Provide guidance and support to front office team members during shift operations
  • Indirectly supervise up to 10 employees

Qualifications:
  • Minimum of 3 years of college education (hospitality preferred)
  • At least 1 year of related experience or equivalent combination of education and experience
  • Strong communication and customer service skills
  • Ability to multi-task, problem-solve, and work in a fast-paced environment
  • Proficiency with property management and reservation systems
  • Strong attention to detail and organizational skills

Why Join Us:
At The Sea Pines Resort, you'll be part of a team dedicated to delivering memorable guest experiences in one of Hilton Head Island's most iconic destinations. This is an opportunity to grow your hospitality career and make an impact every day.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply