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Assistant Front Office Manager Jobs (NOW HIRING)

CASCADA PDX

Assistant Front Office Manager

Portland, OR · On-site

Assistant Front Office Manager Location: CASCADA , Portland, Oregon Job Type: Full-Time Reports to: Front Desk Manager Job Overview: Cascada Spa and Hotel is a boutique luxury hotel and hydrothermal ...

PCH

Assistant Front Office Manager

Mobile, AL · On-site

Assistant Front Office Manager Battle House Renaissance Mobile Hotel & Spa; Mobile, AL Historic elegance. Modern luxury. Exceptional hospitality. Located in the heart of downtown Mobile, the Battle ...

Lodgeworks

Assistant Front Office Manager

Napa, CA

$70K - $71K/yr

Join Archer Hotel Napa as an Assistant Front Office Manager and play a key leadership role in delivering exceptional guest experiences while supporting the daily operations of the Front Office. This ...

HHM Hotels

Assistant Front Office Manager

Groton, CT

$20.50/hr

Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

HHM Hotels

Assistant Front Office Manager

Jamaica, NY · On-site

$60K/yr

Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

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Assistant Front Office Manager information

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$24K

$56.2K

$77K

How much do assistant front office manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for assistant front office manager in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What does an Assistant Front Office Manager do?

An Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of a hotel's front desk, reservations, guest services, and concierge. Their responsibilities include supervising staff, ensuring excellent guest experiences, handling guest complaints, and assisting with administrative tasks such as scheduling and reporting. They play a key role in maintaining high standards of customer service and ensuring smooth communication between departments. This position often serves as the acting Front Office Manager in their absence.

What are some common challenges Assistant Front Office Managers face during peak seasons, and how can they be addressed?

Assistant Front Office Managers often encounter increased guest volumes and heightened expectations during peak seasons, which can lead to longer wait times and greater pressure on staff. Proactively managing staff schedules, ensuring clear communication, and maintaining a calm, solutions-oriented approach are key strategies for overcoming these challenges. Successful managers also focus on team training and efficient delegation to maintain service quality and guest satisfaction even during the busiest periods.

What Is an Assistant Front Office Manager?

An assistant front office manager works at the front desk of a hotel, motel, or other lodging facility. Your primary job duties are to assume responsibility for daily operations and tasks whenever the manager is not on duty or is unavailable. You handle customer service issues, oversee scheduling of other hotel staff and inventory, and manage some financial tasks. Many candidates for this position first pursue a bachelor’s degree in hospitality or hotel administration, though it is not strictly required. You may also gain valuable skills and experience as a front desk clerk or another hospitality position before transitioning into a management role. After some time as an assistant front office manager, you may feel ready to pursue a career as a front office manager or other supervisory positions.

What are the key skills and qualifications needed to thrive as an Assistant Front Office Manager, and why are they important?

To thrive as an Assistant Front Office Manager, you need strong organizational, customer service, and leadership skills, typically supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help you stand out in this role. These skills are important for ensuring smooth guest experiences, efficient team coordination, and effective resolution of operational challenges.

What is the difference between Assistant Front Office Manager vs Front Desk Supervisor?

AspectAssistant Front Office ManagerFront Desk Supervisor
CredentialsHigh school diploma; hospitality certifications beneficialHigh school diploma; hospitality experience preferred
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesSupervises front desk staff, ensures smooth check-in/out processes
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality settings
Common Search & ComparisonFocuses on managerial support and coordinationFocuses on daily supervision and guest service

The Assistant Front Office Manager typically has broader responsibilities, including staff management and operational oversight, while the Front Desk Supervisor mainly supervises daily guest services. Both roles are essential in hospitality settings, but the Assistant Front Office Manager often holds a more strategic position within the front office team.

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Assistant Front Office Manager jobs near you
Infographic showing various Assistant Front Office Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,232 per year, or $27 per hour.
Assistant Front Office Manager

Assistant Front Office Manager

Crestview Management, LLC

Orlando, FL • On-site

Full-time

Posted 15 days ago

Job description

Job Description

We are currently seeking a new team member as an Assistant Front Office Manager at Orlando Airport Marriott Lakeside.

Our property, located by one of the busiest airports in the country, offers 485 guest rooms , approximately 30,000 square feet meeting space along with resort-like amenities such as an outdoor pool, pool bar and several food and beverage outlets including a full service restaurant, coffee shop and a concierge lounge reserved for our valued frequent travelers and VIP guests.

Key Responsibilities
  • Assist in managing daily front office operations including guest check-in/check-out, reservations, and concierge services.
  • Lead, train, and motivate front office staff to provide outstanding guest service and maintain Marriott brand standards.
  • Handle guest concerns and resolve issues promptly to ensure guest satisfaction.
  • Coordinate with other hotel departments to ensure seamless guest experiences.
  • Monitor front office financial transactions and assist with budgeting and forecasting.
  • Ensure compliance with Marriott policies, procedures, and safety standards.
  • Support the Front Office Manager in administrative tasks and reporting.
  • Assist in staffing, scheduling, and performance evaluations of front office team members.
Qualifications
  • Previous experience in front office operations, preferably in a hotel environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle guest complaints with professionalism and tact.
  • Proficient in hotel management software and Microsoft Office Suite.
  • Detail-oriented with strong organizational skills.
  • Flexible availability including weekends and holidays.
  • High school diploma or equivalent; degree in Hospitality Management is a plus.

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