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Apprentice It Support Jobs in Raleigh, NC (NOW HIRING)

North Carolina Jobs

DIRECTOR- IT SUPPORT

Raleigh, NC

$6.41K/mo

Fair Labor Standards Act Classification: Exempt Position Term: 12 month Classification: Continuing Time Basis: Full-Time Position Type: Classified Benefits: Full Starting Salary: $6,412.00 per month ...

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

This role is primarily focused on IT support, troubleshooting, equipment management, and maintaining system reliability for our team. You will be the first line of support for technical issues and a ...

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

Murphy's Naturals is seeking a reliable and service-oriented IT Associate to support day-to-day technology operations across the organization. This role is primarily focused on IT support, ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Cary, NC · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

NV5

IT Analyst

Cary, NC · On-site

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

NV5

IT Analyst

Cary, NC

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

NV5

IT Analyst

Cary, NC · On-site

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

NV5

IT Analyst

Cary, NC

Support and maintain office telecommunications systems * Provide technical support for office hardware, including printers and plotters * Accurately document, track, and resolve IT support requests

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

Murphy's Naturals is seeking a reliable and service-oriented IT Associate to support day-to-day technology operations across the organization. This role is primarily focused on IT support, ...

New

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

This role is primarily focused on IT support, troubleshooting, equipment management, and maintaining system reliability for our team. You will be the first line of support for technical issues and a ...

New

Sageworks

IT Services Specialist

Raleigh, NC · On-site

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Abrigo

IT Services Specialist

Raleigh, NC · On-site

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Abrigo

IT Services Specialist

Raleigh, NC · On-site

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Abrigo

IT Services Specialist

Raleigh, NC · On-site

Abrigo is seeking an IT Services Specialist to join our IT Services team, providing comprehensive IT support to internal customers in a fast-paced, security-focused fintech environment. This role ...

Blue Valley Cabinets, Inc.

IT Manager

Knightdale, NC

$65K - $80K/yr

Manage and support network infrastructure, with preference for experience in Comcast, HP, and ... IT support and service delivery. * Lead IT projects from planning through execution, ensuring ...

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Apprentice It Support information

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$10

$18

$27

How much do apprentice it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for apprentice it support in Raleigh, NC is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Apprentice It Support jobs in Raleigh, NC? For Apprentice It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Raleigh, NC look for? The top searched job categories for Apprentice It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Apprentice It Support jobs? Cities near Raleigh, NC with the most Apprentice It Support job openings:
Apprentice It Support jobs near you

IT Support Field Technician - Decommissioning Project

Fortis Hayes

Durham, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

IT Support Field Technician - Decommissioning Project

Durham, North Carolina, United States

About the Job

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

  • Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
  • Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
  • Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
  • Adhere strictly to all client security policies and data destruction protocols.
  • Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
  • Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

  • Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
  • Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
  • Familiarity with hardware from major vendors like HP, Dell, and Cisco.
  • Ability to methodically follow instructions and checklists with a high degree of accuracy.
  • Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
  • Excellent organizational and documentation skills.

Preferred Qualifications:

  • CompTIA A+ or equivalent certification.
  • Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
  • Awareness of data security standards (e.g., NIST 800-88).

Apply