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Apprentice It Support Jobs in Greensboro, NC (NOW HIRING)

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

IT Support Associate

High Point, NC

$15.25 - $19.75/hr

Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique ...

Research IT Tech Support

Greensboro, NC · On-site

$20.75 - $28.50/hr

Posting Details Requisition Number S3124 Position Number 998389 Position Classification Title Technology Support Analyst Functional Title Research IT Tech Support Position Type Staff University ...

Classification Information Position/Classification Title Classification Type Position required to ... Enterprise-level IT support * Other duties assigned by Supervisor Temporary pools are open ...

The ideal candidate will be responsible for providing technical support and maintaining our IT infrastructure, ensuring smooth operations both in our Raleigh office and on various job sites. This ...

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Apprentice It Support information

See Greensboro, NC salary details

$10

$18

$27

How much do apprentice it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for apprentice it support in Greensboro, NC is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Greensboro, NC? The most popular types of It Support jobs in Greensboro, NC are:
What are popular job titles related to Apprentice It Support jobs in Greensboro, NC? For Apprentice It Support jobs in Greensboro, NC, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Greensboro, NC look for? The top searched job categories for Apprentice It Support jobs in Greensboro, NC are:
What cities near Greensboro, NC are hiring for Apprentice It Support jobs? Cities near Greensboro, NC with the most Apprentice It Support job openings:
IT Support Specialist

IT Support Specialist

EmergeOrtho

Greensboro, NC

Full-time

Posted yesterday


EmergeOrtho rating

6.5

Company rating: 6.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

594th of 864 rated healthcare providers


Job description

Ready to Make an Impact? Join EmergeOrtho as our IT Support Specialist!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, we are seeking an IT Support Specialist to join our team in the Triad region. Your home base will be our Northline Avenue office, but you'll enjoy a dynamic workday as you travel between multiple offices across the region - gaining exposure to diverse teams and expanding your impact. The IT Support Specialist provides both remote and on-site technical support to providers and other staff members. This role serves as the first point of contact for IT-related issues, offering customer service-focused assistance to resolve technical problems, manage user access across systems, maintain IT asset records, and support procurement processes. The specialist has a critical role in cybersecurity monitoring, incident response, and compliance support. The specialist promotes efficient utilization of resources while maintaining a high level of customer satisfaction.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your new role without delay and make an immediate impact
  • High Visibility and Direct Impact - Work on projects that stand out and drive real results
  • Broad Technical Exposure - Gain hands-on experience with diverse technologies and systems

Who Should Apply?

Are you a tech-savvy professional with strong problem-solving skills and a passion for keeping systems running smoothly? If you excel at troubleshooting, coordinating IT support, and ensuring seamless technology experiences for teams, we want you on our team! Step into a role where your expertise drives efficiency and innovation - apply today and help keep EmergeOrtho connected and thriving!


What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

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