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Help Tech Chat Support Jobs in Greensboro, NC (NOW HIRING)

Apex Systems

Help Desk Analyst

Greensboro, NC · On-site

$17.75 - $24.25/hr

Respond to customer inquiries via phone, email, or chat in a timely and professional manner ... Escalate complex issues to higher-level support or specialized departments as needed. * Document ...

Tempur Sealy

IT Help Desk Technician

Trinity, NC

$47K - $67K/yr

We hire people who have a passion for helping others find their best night's sleep. No matter what ... To support this goal, this position will interface heavily with the other IT support team members ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Minimum of one year of experience in providing IT Service Desk or Help Desk support * Skill in analyzing, diagnosing, and resolving software and hardware problems and their interrelationships with ...

UNC Greensboro

Research IT Tech Support

Greensboro, NC

$20.75 - $28.50/hr

... IT Tech Support Position Type Staff University Information Located in North Carolina's third ... The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in ...

Ace Avant

IT Support Associate

High Point, NC

$15.25 - $19.75/hr

You'll engage with a diverse range of IT challenges and help shape our company's technological ... Make a difference as a IT Support Associate As a new IT Support Associate at Ace/Avant Concrete ...

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Help Tech Chat Support information

See Greensboro, NC salary details

$26.2K

$42.1K

$63.9K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Greensboro, NC is $42,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,500.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Greensboro, NC? For Help Tech Chat Support jobs in Greensboro, NC, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Greensboro, NC look for? The top searched job categories for Help Tech Chat Support jobs in Greensboro, NC are:
What cities near Greensboro, NC are hiring for Help Tech Chat Support jobs? Cities near Greensboro, NC with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Guest Service Call Center Representative-PT

Guest Service Call Center Representative-PT

Alex Lee

Winston Salem, NC • On-site

$12.50 - $15.25/hr

Part-time

Posted 12 days ago

Alex Lee rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

45th of 48 rated food wholesalers

Job description

As a Guest Services Representative at our corporate office, you’ll join a dynamic team that provides extraordinary service to Lowes Foods’ guests and hosts. You’ll be on the front lines, with the opportunity to be a “life-saver” for our guests. You’ll gain valuable career experience through the use of several key pieces of technology, supporting our eCommerce channel – the fastest-growing part of our business – and most importantly, gain experience with the core aspects of personalized guest service.

In your work with Lowes Foods stores along with several of our internal departments (including eCommerce, Marketing, and Operations), you’ll build rewarding relationships and gain valuable experience and insight into several parts of our business.

The ideal candidate will be a “people person” who works well in a collaborative, fun, and fast-paced setting and is comfortable working with guests to provide answers, solutions, and listen to their feedback.


  1. Support the growth of our eCommerce business through order management and online/chat support
  2. Collaborate with cross-functional departments to provide guest feedback, insights, and escalate issues to help improve our overall guest experience
  3. Analyze and develop creative solutions based on guest feedback
  4. Assist field personnel with troubleshooting and solutions that include technology systems, marketing programs, promotions and more
  5. Work with store hosts and internal resources to facilitate guest satisfaction
 
  1. Proven strong guest service orientation and skills.
  2. Excellent oral and written communication skills. Ability to articulately relate to guests via telephone.
  3. Proven ability to follow policies, accept internal controls and supervision and work within the given rules.
  4. Proficient with personal computers, Microsoft Word and Excel programs.
  5. Ability to maintain confidentiality at all times.
  6. Good analytic and critical thinking skills necessary.
  7. Proven ability to handle pressure and maintain a pleasant and courteous manner. Must be courteous and professional at all times.
  8. Ability to multi-task with ease, think clearly, be objective in decision making, team player and get along with others in a fast-paced environment.
  9. Ability to sit, use a PC, and interact via telephone and e-mail for long periods of time required. Also, ability to infrequently lift 25 lbs., if necessary.
  10. Bilingual fluency is preferred.
  11. Must be able to work flexible shifts including evening and weekends.

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