Cary, NC · On-site
$10/hr
We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
Cary, NC · On-site
$10/hr
We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
Chapel Hill, NC · On-site
$31 - $45/hr
... help them achieve their best health. Our members are at the core of everything we do. We are ... Beyond direct coaching and chat support, this individual will also support developing evidence ...
Chapel Hill, NC · On-site
$31 - $45/hr
... help them achieve their best health. Our members are at the core of everything we do. We are ... Beyond direct coaching and chat support, this individual will also support developing evidence ...
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Raleigh, NC · On-site
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with ... Provide support for members of USPTO in carrying out the agency's mission, including working on ...
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Raleigh, NC · On-site
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with ... Provide support for members of USPTO in carrying out the agency's mission, including working on ...
Raleigh, NC · On-site
$20 - $29/hr
Respond promptly to user inquiries and support requests received via phone, email, chat, or ... Adhere strictly to organizational IT security protocols, confidentiality requirements, and relevant ...
New
Raleigh, NC · On-site
$20 - $29/hr
Respond promptly to user inquiries and support requests received via phone, email, chat, or ... Adhere strictly to organizational IT security protocols, confidentiality requirements, and relevant ...
New
Raleigh, NC · On-site
$13/hr
Provide vital support to Campus Enterprises and NC State Dining, providing help with technology needs. Compensation: Students will start at a Tier 3 at $13 per hour. Eligible students will receive ...
Raleigh, NC · On-site
$13/hr
Provide vital support to Campus Enterprises and NC State Dining, providing help with technology needs. Compensation: Students will start at a Tier 3 at $13 per hour. Eligible students will receive ...
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Raleigh, NC · On-site
$13/hr
Provide vital support to Campus Enterprises and NC State Dining, providing help with technology needs. Compensation: Students will start at a Tier 3 at $13 per hour. Eligible students will receive ...
Raleigh, NC · On-site
$13/hr
Provide vital support to Campus Enterprises and NC State Dining, providing help with technology needs. Compensation: Students will start at a Tier 3 at $13 per hour. Eligible students will receive ...
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
Raleigh, NC · On-site
Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware ...
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Raleigh, NC · On-site
Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware ...
Raleigh, NC · On-site
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
Raleigh, NC · On-site
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
Raleigh, NC · On-site
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
Raleigh, NC · On-site
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
Raleigh, NC · On-site
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
Raleigh, NC · On-site
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
$21 - $28.75/hr
This role will help the leadership team drive consistent IT service and performance across the enterprise and will participate and support the onsite, face-to-face engagement with key stakeholders ...
The IT Support Lead will play a vital role in the IT organization's overall success. This position ... Serving as the operational captain of the helpdesk, this role carries day-to-day authority over ...
The IT Support Lead will play a vital role in the IT organization's overall success. This position ... Serving as the operational captain of the helpdesk, this role carries day-to-day authority over ...
Durham, NC · On-site
The IT Support Lead will play a vital role in the IT organization's overall success. This position ... Serving as the operational captain of the helpdesk, this role carries day-to-day authority over ...
Durham, NC · On-site
The IT Support Lead will play a vital role in the IT organization's overall success. This position ... Serving as the operational captain of the helpdesk, this role carries day-to-day authority over ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
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... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
$26.1K - $29.5K
0% of jobs
$29.5K - $32.9K
3% of jobs
$36.3K is the 25th percentile. Wages below this are outliers.
$32.9K - $36.4K
22% of jobs
The median wage is $38.3K / yr.
$36.4K - $39.8K
43% of jobs
$39.8K - $43.2K
6% of jobs
$43.4K is the 75th percentile. Wages above this are outliers.
$43.2K - $46.6K
6% of jobs
$46.6K - $50.1K
6% of jobs
$50.1K - $53.5K
5% of jobs
$53.5K - $56.9K
3% of jobs
$56.9K - $60.4K
3% of jobs
$60.4K - $63.8K
1% of jobs
$26.1K
$42K
$63.8K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.
Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should resolve technical problem (over a phone/Chat or remote systems support)
Basic Understanding of Windows XP/Win 7.
Basic Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.
All applicants must be flexible to work in 24/7 shifts
Rate: $10 per hour on W2
ANY
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Somerville, NJ, US
