$69.97K - $80.47K/yr
Other
Posted 11 days ago
Job description
General Statement of Duties ***THIS IS NOT A REMOTE POSITION*** Performs professional and administrative Information Technology tasks related to the selection, deployment, maintenance, support and enhancement of IT solutions utilized in Public Safety and Detention Management for the Forsyth County Sheriff's Office. Works in close liaison with the Forsyth County Management Information Systems (MIS) Department. Distinguishing Features An employee in this class is responsible for the overall management and effectiveness of IT solutions utilized by the Sheriff's Office.
Work includes appropriate interaction with a variety of outside vendors, the county MIS department, judicial agencies and sheriff's office staff. Collaborates with the City of WS Police Department to achieve and maintain efficient sharing of data. The employee also supervises all IT support staff within the entire sheriff's office.
Minimum Education and Experience Graduation from a four-year college with a degree in computer science or information technologies and at least four years experience in related field. Prefer experience with OSSI Software, vendor certifications in hardware maintenance and supervising. Also prefer a broad range of knowledge, experience and exposure to application software, operating software, operating systems software, networking protocols, as well as hardware and software.
A higher education level may be considered as a substitution for all or part of the experience requirement. A four-year degree outside of the relevant academic field plus additional years of relevant experience may also be considered. Incumbents of this classification are not entitled to special law enforcement benefits.
Essential Duties and Responsibilities Supervises IT support staff Prepares and manages division budget Reviews and recommends IT equipment and components Researches and recommends IT solutions and vendor services Prepares 'RFP' specifications where applicable Participates in Grant preparation where applicable Participates in diagnoses and resolution to problems with IT solutions Performs Project Management tasks for implementation of IT solutions Prepares Policy and Procedure related to use of IT solutions and interaction with vendors, agencies and county departments Performs work towards establishing and maintaining an effective working relationship between the Sheriff's Office IT staff and both the Forsyth County Management Information Systems (MIS) Department and the Winston-Salem Police Department IT staff Monitors effectiveness of IT solutions Responsible for maintaining the integrity of data through observation, reporting and training Maintains high level of awareness and knowledge pertaining to IT solutions for the Sheriff's Office, allowing for sound future recommendations or changes Performs related work as required
Frequently asked questions
Q: What skills or qualities help someone succeed as a IT Systems Manager?
A: To succeed as an IT Systems Manager, key technical skills include expertise in cloud computing, cybersecurity, and data analytics, as well as proficiency in IT service management frameworks such as ITIL. Soft skills such as strong communication, leadership, and problem-solving abilities are also crucial, enabling effective collaboration with teams, stakeholders, and vendors. By combining these technical and soft skills, IT Systems Managers can drive strategic IT initiatives, optimize system performance, and ensure business continuity, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a IT Systems Manager?
A: A typical career path for an IT Systems Manager involves progression from entry-level roles such as IT Support Specialist or Network Administrator, to mid-level positions like Senior Network Engineer or IT Operations Manager, and ultimately to senior roles like Director of IT or Chief Information Officer. Key opportunities for skill development and professional growth in this role include learning about cloud computing, cybersecurity, data analytics, and project management, as well as developing leadership and communication skills. Long-term career prospects for an IT Systems Manager may include transitioning into executive roles, pursuing a career in IT consulting, or specializing in a specific area such as artificial intelligence or cybersecurity.
