Other
Posted 25 days ago
Job description
Job Summary:
We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.
Key Responsibilities:
Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
Adhere strictly to all client security policies and data destruction protocols.
Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
Ensure all work is performed in accordance with health and safety standards.
Required Qualifications & Skills:
Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
Familiarity with hardware from major vendors like HP, Dell, and Cisco.
Ability to methodically follow instructions and checklists with a high degree of accuracy.
Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
Excellent organizational and documentation skills.
Preferred Qualifications:
CompTIA A+ or equivalent certification.
Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
Awareness of data security standards (e.g., NIST 800-88).
Most Popular Jobs Similar to It Field Technician
it technician
computer field technician
it service technician
it tech
it support technician
computer field service technician
field support technician
it support specialist
it specialist
field support engineer
Other Helpful Pages Related To IT Support Field Technician - Decommissioning Project
Field Service Technician Salaries
Field Service Technician Career Research
Frequently asked questions
Q: What skills or qualities help someone succeed as a IT Field Technician?
A: To succeed as an IT Field Technician, key technical skills include proficiency in operating systems (Windows, Linux, macOS), network protocols (TCP/IP, DNS, DHCP), and hardware troubleshooting (computers, printers, routers). Soft skills such as effective communication, problem-solving, and adaptability are also crucial, as technicians must interact with clients, diagnose complex issues, and work in fast-paced environments. By combining technical expertise with strong interpersonal skills, IT Field Technicians can efficiently resolve issues, build client trust, and advance in their careers through opportunities for specialization and leadership.
Q: What is the career path for a IT Field Technician?
A: A typical career progression for an IT Field Technician involves starting as a Help Desk Technician or Field Service Technician, where they troubleshoot and resolve basic technical issues, then advancing to roles such as Senior Field Technician or Technical Support Specialist, where they handle more complex problems and lead smaller teams. As they gain experience, they can move into mid-level positions like IT Support Manager or Field Service Manager, overseeing teams and implementing technical solutions. Ultimately, senior IT Field Technicians can transition into leadership roles like IT Director or Operations Manager, or pursue specialized careers like IT Project Management or Cybersecurity Consulting.
