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Field Support Technician Jobs (NOW HIRING)

Aqueity

Field Support Technician

Downers Grove, IL · On-site

$50K - $60K/yr

Field Support Technician - On-site Aqueity is looking for a customer-facing Field Support Technician to serve as the critical link between our Managed Services clients and internal technical support ...

Aqueity

Field Support Technician

Downers Grove, IL · On-site

$50K - $60K/yr

Field Support Technician - On-site Aqueity is looking for a customer-facing Field Support Technician to serve as the critical link between our Managed Services clients and internal technical support ...

Golf VX Corp

Field Support Technician

Northbrook, IL · On-site

$40K - $55K/yr

Job Title: Field Support Technician Trainee About Golf VX Corp: At Golf VX Corp, we are dedicated to delivering an exceptional golfing experience to our customers. Our state-of-the-art golf ...

BUILDINGTECH INSPECTION SERVICES, LLC

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Field Support Technician

North Arlington, NJ · On-site

$16 - $20/hr

Field Support Technician Position: Infrared Thermography Services & Nondestructive Testing BUILDINGTECH INSPECTION SERVICES is looking for a qualified person with a valid driver license and reliable ...

BUILDINGTECH INSPECTION SERVICES, LLC

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Field Support Technician

North Arlington, NJ · On-site

$16 - $20/hr

Field Support Technician Position: Infrared Thermography Services & Nondestructive Testing BUILDINGTECH INSPECTION SERVICES is looking for a qualified person with a valid driver license and reliable ...

SBTC

Field Support Technician

Chicago, IL · On-site

$20.25 - $27.75/hr

The Field Support Technician is responsible for diagnosing and repairing many different types of technology related issues in schools and other nonprofits supported by SBTC. Primary responsibilities ...

EHC

Field Support Technician (Electrical)

Houston, TX

$18.75 - $25.75/hr

The Field Support Technician is part of our client's Plant and Equipment Department reporting to the Electrical Systems Manager. This position requires nearly 100% travel (mostly USA, occasionally ...

Ovation Workplace Services Inc.

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Field Support Technician

Honolulu, HI · On-site

$35K - $47K/yr

POSITION DESCRIPTION Field Service Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician ...

RES

Field Support Technician

Manor, TX

The Field Support Technician - Solar performs support functions needed to operate and maintain utility scale renewable energy facilities. Fieldwork includes safely and effectively performing ...

Ovation Workplace Services Inc.

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Field Support Technician

Honolulu, HI · On-site

$35K - $47K/yr

POSITION DESCRIPTION Field Service Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician ...

Entarian

Field Support Technician

Augusta, GA

$18.50 - $25.50/hr

Entarian is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and ...

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Field Support Technician information

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How much do field support technician jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for field support technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Field Support Technician vs Network Support Technician?

AspectField Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site at client locations, hardware troubleshootingOffice or data center, network troubleshooting
Employer & IndustryIT service providers, hardware vendorsTelecommunications, enterprise IT
Common Search IntentHardware support, on-site troubleshootingNetwork issues, connectivity problems

While both roles support IT infrastructure, a Field Support Technician primarily handles hardware and on-site issues, whereas a Network Support Technician focuses on network systems and connectivity. The roles often overlap but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a Field Support Technician, and why are they important?

To thrive as a Field Support Technician, you need strong troubleshooting skills, a solid understanding of hardware and software systems, and typically a relevant technical certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and mobile device management platforms is often required. Excellent customer service, communication, and time management skills help technicians effectively address user issues on-site or remotely. These skills ensure timely resolution of technical problems, minimize downtime, and maintain high levels of client satisfaction.

What are some common challenges Field Support Technicians face when working on-site, and how can they overcome them?

Field Support Technicians often encounter challenges such as troubleshooting complex technical issues in unfamiliar environments, managing time efficiently across multiple service calls, and communicating effectively with clients who may have varying levels of technical understanding. To overcome these challenges, technicians benefit from strong problem-solving skills, adaptability, and ongoing technical training. Building good rapport with clients and maintaining clear communication with their support team also helps ensure that issues are resolved efficiently and customer satisfaction is maintained.

What does a Field Support Technician do?

A Field Support Technician is responsible for installing, maintaining, and repairing computer equipment and systems at client sites or remote locations. They troubleshoot hardware and software issues, provide technical support to users, and ensure that IT infrastructure operates efficiently. Field Support Technicians often travel to different locations, set up new workstations, and may also train users on new technologies. Their role is crucial in minimizing downtime and keeping business operations running smoothly.
More about Field Support Technician jobs
What cities are hiring for Field Support Technician jobs? Cities with the most Field Support Technician job openings:
What states have the most Field Support Technician jobs? States with the most job openings for Field Support Technician jobs include:
What job categories do people searching Field Support Technician jobs look for? The top searched job categories for Field Support Technician jobs are:
Field Support Technician jobs near you
Infographic showing various Field Support Technician job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.
Field Support Technician

Field Support Technician

Aqueity

Downers Grove, IL • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Field Support Technician - On-site

Aqueity is looking for a customer-facing Field Support Technician to serve as the critical link between our Managed Services clients and internal technical support team. This role focuses on delivering onsite technical support, troubleshooting end-user and infrastructure issues, and maintaining clear communication throughout the support lifecycle. The Field Support Technician ensures client needs are clearly understood, issues are resolved efficiently, and service is delivered with professionalism, responsiveness, and trust. This position requires regular travel to client sites and the ability to operate independently in fast-paced client environments. When not deployed onsite, the Field Support Technician supports the internal service desk through remote troubleshooting, ticket management, and operational support across Aqueity’s client base.

Responsibilities
Onsite Technical Support
  • Provide hands-on technical support at client sites across hardware, software, and network environments
  • Provide initial communication and triage for complex issues, escalating to senior engineering teams in a timely manner
  • Manage multiple active client issues simultaneously, prioritizing effectively to meet client response and resolution targets
  • Identify and communicate recurring issues or site conditions to internal teams
Service Desk Support
  • When not deployed to client sites, provide remote technical support including handling tickets, responding to service requests, and assisting with equipment staging and preparation
Documentation and Communication
  • Represent Aqueity professionally in every client interaction; conduct, communication, and responsiveness directly reflect on the company
  • Accurately document troubleshooting steps, resolutions, and time entries within the ticketing system
  • Keep clients informed on issue status, timelines, and next steps in clear, non-technical language
Education & Experience
  • Minimum of high school diploma required
  • 2+ years of experience in an end-user technical support role or equivalent combination of education and experience
  • Proficiency with Windows operating systems, Microsoft 365, Active Directory, TCP/IP, DNS, DHCP, common business applications, printers, VoIP systems, and wireless networks
  • Basic understanding of cybersecurity best practices and awareness of common threats
  • Strong organizational and time management skills with the ability to handle multiple priorities simultaneously
  • Excellent verbal and written communication skills with a customer-focused mindset
  • Ability to maintain professionalism and composure in high-pressure or time-sensitive situations
  • Ability to occasionally lift and transport IT equipment up to 50 lbs.
  • Valid driver's license and reliable personal vehicle required
Preferred:
  • Experience with ConnectWise, Kaseya, or similar RMM/PSA platforms
  • Familiarity with firewalls, networking equipment, and cybersecurity tools
  • Familiarity with Azure or cloud-based environments
  • CompTIA A+, Network+, Security+, or Microsoft certifications
  • Experience working with an MSP or IT consulting firm
What We Offer
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Performance-based bonuses and incentives
  • Supportive and collaborative work culture
  • Professional growth and advancement opportunities
  • On-the-job training and mentorship
Pay: $50-60k per year

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