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Field Support Technician Jobs (NOW HIRING)

SBTC

Field Support Technician

Chicago, IL · On-site

$20.25 - $27.75/hr

The Field Support Technician is responsible for diagnosing and repairing many different types of technology related issues in schools and other nonprofits supported by SBTC. Primary responsibilities ...

Compu Dynamics

Field Support Technician

Chantilly, VA · On-site

$20.25 - $27.75/hr

The Field Support Technician provides general, non-technical support to project teams at active data center construction sites. This position keeps crews supplied and moving by distributing drinking ...

New

Compu Dynamics

Field Support Technician

Chantilly, VA · On-site

$20.25 - $27.75/hr

The Field Support Technician provides general, non-technical support to project teams at active data center construction sites. This position keeps crews supplied and moving by distributing drinking ...

New

Compu Dynamics

Field Support Technician

Chantilly, VA · On-site

$20.25 - $27.75/hr

The Field Support Technician provides general, non-technical support to project teams at active data center construction sites. This position keeps crews supplied and moving by distributing drinking ...

New

EHC

Field Support Technician (Electrical)

Houston, TX · On-site

$18.75 - $25.75/hr

The Field Support Technician is part of our client's Plant and Equipment Department reporting to the Electrical Systems Manager. This position requires nearly 100% travel (mostly USA, occasionally ...

RES

Field Support Technician

Dulce, NM

$25.96 - $32.45/hr

The Field Support Technician - Solar performs support functions needed to operate and maintain utility scale renewable energy facilities. Fieldwork includes safely and effectively performing ...

RES

Field Support Technician

Dulce, NM · On-site

The Field Support Technician - Solar performs support functions needed to operate and maintain utility scale renewable energy facilities. Fieldwork includes safely and effectively performing ...

Thermal Specialties

Field Support Technician

Tulsa, OK · On-site

$17.50 - $23.75/hr

Thermal Specialties is looking for a Field Support Technician for our Construction Services division in Tulsa, OK. Thermal Specialties is a family owned custom manufacturer and service organization.

RES

Field Support Technician

Manor, TX

$25.96 - $32.45/hr

The Field Support Technician - Solar performs support functions needed to operate and maintain utility scale renewable energy facilities. Fieldwork includes safely and effectively performing ...

New

RES

Field Support Technician

Dulce, NM · On-site

$25.96 - $32.45/hr

The Field Support Technician - Solar performs support functions needed to operate and maintain utility scale renewable energy facilities. Fieldwork includes safely and effectively performing ...

RES

Field Support Technician

Manor, TX · On-site

The Field Support Technician - Solar performs support functions needed to operate and maintain utility scale renewable energy facilities. Fieldwork includes safely and effectively performing ...

New

Scotsman Ice

Field Support Technician

Vernon Hills, IL · On-site

$19.25 - $26.25/hr

Scotsman Ice is hiring a Field Support Technician for our Vernon HIlls office. This job is Monday through Friday, in office and provides top tier benefits. We are dedicated to providing our employees ...

A3 Solutions

Field Support Technician

Smyrna, TN · On-site

$18.50 - $25.25/hr

This project tech will run the same schedule as the CompuCom Technician. While the CompuCom tech is ... Looking for 1 year of relevant IT field support experience. Schedule is primarily 8am - 5pm; Monday ...

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Field Support Technician information

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How much do field support technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for field support technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What does a field support technician do?

A Field Support Technician is responsible for installing, maintaining, and repairing computer equipment and systems at client sites or remote locations. They troubleshoot hardware and software issues, provide technical support to users, and ensure that IT infrastructure operates efficiently. Field Support Technicians often travel to different locations, set up new workstations, and may also train users on new technologies. Their role is crucial in minimizing downtime and keeping business operations running smoothly.

What are some common challenges field support technicians face when working on-site, and how can they overcome them?

Field Support Technicians often encounter challenges such as troubleshooting complex technical issues in unfamiliar environments, managing time efficiently across multiple service calls, and communicating effectively with clients who may have varying levels of technical understanding. To overcome these challenges, technicians benefit from strong problem-solving skills, adaptability, and ongoing technical training. Building good rapport with clients and maintaining clear communication with their support team also helps ensure that issues are resolved efficiently and customer satisfaction is maintained.

What are the key skills and qualifications needed to thrive as a field support technician, and why are they important?

To thrive as a Field Support Technician, you need strong troubleshooting skills, a solid understanding of hardware and software systems, and typically a relevant technical certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and mobile device management platforms is often required. Excellent customer service, communication, and time management skills help technicians effectively address user issues on-site or remotely. These skills ensure timely resolution of technical problems, minimize downtime, and maintain high levels of client satisfaction.

What is the difference between Field Support Technician vs Network Support Technician?

AspectField Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site at client locations, hardware troubleshootingOffice or data center, network troubleshooting
Employer & IndustryIT service providers, hardware vendorsTelecommunications, enterprise IT
Common Search IntentHardware support, on-site troubleshootingNetwork issues, connectivity problems

While both roles support IT infrastructure, a Field Support Technician primarily handles hardware and on-site issues, whereas a Network Support Technician focuses on network systems and connectivity. The roles often overlap but differ in their core responsibilities and work environments.

What qualifications do you need to be a field support technician?

A field support technician typically needs a high school diploma or equivalent, along with technical knowledge related to hardware, software, and networking. Relevant certifications such as CompTIA A+ or Network+ can enhance job prospects, and strong problem-solving and communication skills are essential for on-site support and troubleshooting.
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Field Support Technician jobs near you
Infographic showing various Field Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.

Field Support Technician

SBTC

Chicago, IL • On-site

$20.25 - $27.75/hr

Part-time

Re-posted 18 days ago

Job description

Company Description
SBTC is a nonprofit. So working here means you're helping people, not making the boss richer.
We're an IT organization, so you can use your razor-sharp IT skills to help people. There may also be occassional Trek/Wars debates, but we all know that Firefly is the only sci-fi show that counts, so it doesn't really get too out of hand.
SBTC (St. Benedict Technology Consortium, we agree with IBM that initials are easier) is a nonprofit group that supports schools, churches, and just about any other nonprofit with their IT needs. We provide regular on-site support, network management, and projects like network cabling and audiovisual installs.
Job Description
SBTC is seeking experience Field Support Technicians. Qualified candidates should be capable of working in multiple environments (on site with clients) under minimal supervision or direction.
Job Summary:
The Field Support Technician is responsible for diagnosing and repairing many different types of technology related issues in schools and other nonprofits supported by SBTC. Primary responsibilities include but are not limited to:
  • Provide technical support and guidance to end users with computer software, hardware or system problems.
  • Typical hardware and software to be worked on may include interactive boards (Smart, Promethean, other), document cameras, Apple and Android tablets, Windows and Apple desktops and laptops, printers, etc that may commonly be found in schools and office environments.
  • Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on client's premises.
  • Answer questions and resolve problems via telephone, e-mail, and web-based ticketing system.
  • Help manage end user accounts, permissions, access rights, and storage allocations.
  • Escalates to and assists network team in troubleshooting server, switch, and wireless issues.
  • Maintains documentation of all site equipment.
  • Maintain a very high degree of professionalism throughout all client and coworker interactions, in-person and written.
  • Bear in mind always that the trust and "feeling of support" from users is as important as the technical skill, and that customer service is thus as important as technology know-how.
  • Escalate tasks according to SBTC guidelines for networking, web, cabling, and other projects.

Qualifications
  • Excellent customer service and interpersonal interaction skills.
  • Excellent written and verbal communication skills.
  • Several years in a technical field is preferred, to demonstrate a technical and engineering mindset
  • Customer service experience and qualifications are strongly encouraged
  • A+ and Network+ certifications are not required. However, as a point of reference, if you cannot sit down and pass an A+ test immediately, you may not have enough technical knowledge to perform these duties. We don't require a document, but the knowledge equivalent is definitely appropriate
  • Your own reliable transportation. You will be assigned to a few sites that you will spend all day at, but there is no guarantee that a site is near a train or bus line. This is a requirement for this position, period.

Additional Information
LOCATIONS:
Collectively, SBTC serves all of Lake and Cook counties in Illinois. The positions we're most interested in filling now are in the Northwest Suburbs (Des Plaines to Palatine, generally), the Northern Suburbs (Libertyville, Mundelein, Lake Forest, etc), and the north edge of the city (Skokie, Niles, Evanston, city north of North Ave.) Other candidates are welcome to apply, this is where the work will likely take place though.
Targeted cover letters are strongly encouraged. Our Director is a former English teacher, he appreciates knowing that someone can communicate well about why they want to work for a nonprofit, and not just make truckloads more money working in the for-profit space.
All your information will be kept confidential according to EEO guidelines.

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