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Field Support Jobs (NOW HIRING)

DSI

Field Support Representative

Charlotte, NC

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

Skydio, Inc

Field Support Representative

$100K - $120K/yr

Reporting to the Field Support Representative Manager, the Field Support Representative will primarily interface with the National Security sales team, Customer Support and Program Management to ...

STI

Field Support Specialist

Raleigh, NC · On-site

Field Support Specialist Location: Raleigh, NC Duration: 5+ Months This is an onsite position. Description: his position will be involved in the investigation, diagnosis, resolution of problems and ...

Apolis

Field Support

New Hyde Park, NY · On-site

Apolis is a company seeking a Field Support professional to coordinate communications between software/hardware vendors and end users. The role involves resolving desktop technical issues ...

Kastle Systems

Field Support Technician

Chicago, IL · On-site

$20.25 - $27.75/hr

The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle ...

Kastle Systems

Field Support Technician

Dallas, TX · On-site

$19.50 - $26.75/hr

The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle ...

Peraton

Field Support Technicial

Washington, DC · On-site

They are seeking an experienced Field Support Engineer to provide expert technical support and analysis, ensuring the stability and performance of systems while working closely with customers and ...

System One

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

System One

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

System One

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

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All JobsField Support Jobs

Field Support information

See salary details

$10

$29

$52

How much do field support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for field support in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
More about Field Support jobs
What cities are hiring for Field Support jobs? Cities with the most Field Support job openings:
What states have the most Field Support jobs? States with the most job openings for Field Support jobs include:
What job categories do people searching Field Support jobs look for? The top searched job categories for Field Support jobs are:
Field Support jobs near you
Infographic showing various Field Support job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.

National Field Support Representative

Field Operations

Billings, MT • On-site

$19.75 - $25.50/hr

Full-time

Posted 7 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

As a National Field Support Representative, you’ll support Spectrum Field Technicians, helping them troubleshoot service problems at customer locations. You’ll use your technical and interpersonal skills, along with a range of computer programs and tools to help resolve internet, video, and telephone issues for customers. You’ll be at the hub of our dynamic workload management infrastructure acting as traffic controllers for our Field Technicians, enabling efficient and timely service. You’ll also use your interpersonal and customer service skills to interface directly with customers to resolve their issues.


What our National Field Support Representatives Enjoy Most About the Role

  • Working with Spectrum Field Technicians to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems
  • Solving technical issues in real-time using the latest tech tools and programs
  • The fast pace! It makes the day go by quickly, and you accomplish a lot each workday
  • Opportunities for growth through training, expanded education opportunities, and paths for career progression

Working Conditions
In this role you’ll work in a 24/7 call center environment with headset. You’ll work as part of a team receiving assistance and instruction in real-time to help you continually learn and grow. If you are resourceful, adaptable, and eager to learn, this role could be the start of a fulfilling career with Spectrum.


Required Qualifications

  • Education:
    • High School Diploma or equivalent
  • Technical skills:
    • MS Office and computer literate
  • Abilities:
    • Problem-solving, critical thinking, communication, adaptability, and willingness to learn
  • Schedule:
    • Ability to work a variety of schedules in-office including mornings, nights, weekends, overnights, and holidays

Preferred Qualifications

  • Experience:
    • 2 or more years of telecommunications; call center; or high-speed data, video, or voice experience; workload or dispatch experience, customer service
  • Education:
    • College coursework or equivalent experience in technology

#zrfo2


#LI-MG1
TSU104 2026-77887 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

Required Qualifications

  • Education:
    • High School Diploma or equivalent
  • Technical skills:
    • MS Office and computer literate
  • Abilities:
    • Problem-solving, critical thinking, communication, adaptability, and willingness to learn
  • Schedule:
    • Ability to work a variety of schedules in-office including mornings, nights, weekends, overnights, and holidays

Preferred Qualifications

  • Experience:
    • 2 or more years of telecommunications; call center; or high-speed data, video, or voice experience; workload or dispatch experience, customer service
  • Education:
    • College coursework or equivalent experience in technology

#zrfo2

Employment Type: Full Time

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