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Field Support Jobs in Texas (NOW HIRING)

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application experience Reports To: Engineering Director Role Summary We are seeking a highly experienced Field Support ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Field Support Technician

Dallas, TX

$19.50 - $26.75/hr

The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle ...

Field Support Specialist

Waller, TX · On-site

$45.55 - $68.83/hr

The Field Support Specialist will support the Daikin product line-including FIT Side Discharge, and RA_QA systems-by performing installations, providing technical support, and conducting equipment ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

The Field Support Manager is responsible for providing oversight, coordination, and direction to the different field support groups and managing day-to-day operations and appearance of warehouse and ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Field Support Coordinator

Katy, TX · On-site

$22 - $25/hr

Field Support Coordinator Location: Katy, Texas, United States Type: Contract Compensation: $22.00-$25.00 per hour Contractor Work Model: Onsite - onsite Hours: Monday-Friday, 40 hours per week Field ...

Summary The Field Technology Specialist is responsible for supporting the deployment, maintenance, repair, and lifecycle management of technology assets used throughout McLane's retail, warehouse ...

Summary The Field Technology Specialist is responsible for supporting the deployment, maintenance, repair, and lifecycle management of technology assets used throughout McLane's retail, warehouse ...

We're looking for a hands-on, dependable Field Support Specialist who's not afraid to roll up their sleeves and get to work. In this role, you'll be the one making sure our Blue Rhino displays look ...

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Showing results 1-20

Field Support information

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
What cities in Texas are hiring for Field Support jobs? Cities in Texas with the most Field Support job openings:
Infographic showing various Field Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Field Support Engineer

ValvTechnologies

Houston, TX • On-site

Full-time

Re-posted 23 days ago


Job description

Job Title: Sr. Field Support EngineerExperience Required: 8-10 years of product application experience
Reports To: Engineering Director
Role SummaryWe are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. We are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. This is a high-visibility role where your work will be seen and valued across the organization. You'll be in the front and center, solving real-world problems that directly impact on customer success and company reputation.
Key Responsibilities
1. Technical Troubleshooting & Field Issue Resolution
      • Lead end-to-end field issue investigations, from initial intake through final resolution.
      • Replicate field failure modes in controlled or simulated environments to isolate root causes.
      • Partner directly with Product Engineering and R&D to validate fixes and deploy permanent solutions.
      • Operate autonomously, exercising sound engineering judgment given the high variability of field conditions.

2. Customer Quality Assurance (CQE Functions)
      • Manage customer complaint documentation, ensuring accuracy and traceability.
      • Perform formal root cause analysis (RCA) using industry-standard methodologies (e.g., 8D reports).
      • Drive corrective and preventive actions (CAPA), closing loops with both customers and internal teams

3. Process Improvement & Collaboration
      • Develop scalable processes where possible, while avoiding false standardization that ignores real field variability.
      • Provide structured product improvement feedback to Design and Product Engineers based on field trends.
      • Mentor junior engineers indirectly by absorbing the most complex, ambiguous cases to balance team workload.

Qualifications & Experience
Required:
      • BS Mechanical Engineering or equivalent degree
      • 8-10 years of hands-on product application experience (field support, application engineering, or quality engineering).
      • Knowledge of various materials, especially grades of steel and alloys
      • Proven ability to manage complex technical issues with minimal supervision (no fixed script or template).
      • Deep experience with RCA methodologies (8D, Fishbone, 5 Whys, etc.).
      • Strong technical writing skills for complaint documentation and formal reports.
        Preferred:
      • Understanding of various International Standards relating to ball valves preferred, such as API 6A, API 6D, ASME
      • Ability to use engineering design and analysis tools, as well as Microsoft Office software and other productivity tools; understanding of AutoCAD 2D and SolidWorks 3D
      • Project Management experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.