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Field Support Jobs in Texas (NOW HIRING)

CDI

Houston Field Support Tech

Irving, TX · On-site

$18.25 - $25/hr

Perform field support requirements: * Photographing the RTU in question * Capturing all required dimensions * Note any obstructions, special features, etc. * Document what issue was with pictures and ...

CDI

Dallas Field Support Tech

Irving, TX · On-site

$18.25 - $25/hr

Perform field support requirements: * Photographing the RTU in question * Capturing all required dimensions * Note any obstructions, special features, etc. * Document what issue was with pictures and ...

CDI Custom Curb Adapters

Dallas Field Support Tech

Irving, TX · On-site

$18.25 - $25/hr

Perform field support requirements: * Photographing the RTU in question * Capturing all required dimensions * Note any obstructions, special features, etc. * Document what issue was with pictures and ...

CDI Custom Curb Adapters

Houston Field Support Tech

Irving, TX · On-site

$18.25 - $25/hr

Perform field support requirements: * Photographing the RTU in question * Capturing all required dimensions * Note any obstructions, special features, etc. * Document what issue was with pictures and ...

Loenbro

IT Field Support Specialist

Dallas, TX · On-site

Job Title: IT Field Support Specialist Company: Loenbro, LLC Business Unit/Department: Information Technology Location: Dallas, TX Reports to: IT Field Support Manager Employment Type: Full Time - ...

TKC Holdings

Field Support Technician

San Antonio, TX

$26.44 - $36.05/hr

About This Position The primary responsibility of the Field Support Technician (FST) is to travel and repair proprietary equipment located at customer locations in their service area when dispatched ...

Loenbro

IT Field Support Specialist

Dallas, TX · On-site

Job Title: IT Field Support Specialist Company: Loenbro, LLC Business Unit/Department: Information Technology Location: Dallas, TX Reports to: IT Field Support Manager Employment Type: Full Time - ...

TKC Holdings

Field Support Technician

Austin, TX · On-site

$26.44 - $36.05/hr

About This Position The primary responsibility of the Field Support Technician (FST) is to travel and repair proprietary equipment located at customer locations in their service area when dispatched ...

TKC Holdings

Field Support Technician

Austin, TX · On-site

$26.44 - $36.05/hr

About This Position The primary responsibility of the Field Support Technician (FST) is to travel and repair proprietary equipment located at customer locations in their service area when dispatched ...

TKC Holdings

Field Support Technician

Austin, TX · On-site

$26.44 - $36.05/hr

About This Position The primary responsibility of the Field Support Technician (FST) is to travel and repair proprietary equipment located at customer locations in their service area when dispatched ...

EHC

Field Support Technician (Electrical)

Houston, TX · On-site

$18.75 - $25.75/hr

The Field Support Technician is part of our client's Plant and Equipment Department reporting to the Electrical Systems Manager. This position requires nearly 100% travel (mostly USA, occasionally ...

TKC Holdings

Field Support Technician

San Antonio, TX · On-site

$26.44 - $36.05/hr

About This Position The primary responsibility of the Field Support Technician (FST) is to travel and repair proprietary equipment located at customer locations in their service area when dispatched ...

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Field Support information

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What does field support do?

Field support involves providing technical assistance, maintenance, and troubleshooting services at client locations. Support technicians often install, repair, and upgrade equipment or systems, using tools and diagnostic software, and may require certifications or technical knowledge relevant to the industry. They typically work on-site and may follow scheduled or emergency service requests.

What are popular job titles related to Field Support jobs in Texas?

For Field Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Field Support jobs in Texas look for?

The top searched job categories for Field Support jobs in Texas are:

What cities in Texas are hiring for Field Support jobs?

Cities in Texas with the most Field Support job openings:

Field Support jobs near you
Infographic showing various Field Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Houston Field Support Tech

CDI

Irving, TX • On-site

$18.25 - $25/hr

Full-time

Re-posted 7 days ago

Job description

Description

ESSENTIONAL FUNCTIONS:

  • Coordinate field issue appointments
  • Gather required information from sales and Engineering on best way to fix field issue
  • Schedule with the provided contact
  • Prepare all required paperwork, tools and transportation
  • Perform field support requirements:
  • Photographing the RTU in question
  • Capturing all required dimensions
  • Note any obstructions, special features, etc.
  • Document what issue was with pictures and description uploaded to the MER.
  • Document measure and field issues details
  • Create a drawing using the captured dimensions
  • Upload drawing, photographs and other details to the appropriate job tracked
  • Inform the Inside Sales Account Manager that the measure has been completed.
  • Phone and computer work to coordinate and document measures and field work.

PERFORMANCE MEASURES:

  • Embraces and promotes CDI values
  • In general, is responsible for accurately performing the functions of all field support tasks.
  • Customer satisfaction

Requirements

QUALIFICATIONS:

  • Must be able to load, unload and handle a 65 lb. extension ladder
  • Must be able to carry a 30 lb. tool bag
  • Must be able to work in conditions from 0 F to 100 F
  • Must be able to talk with customers and coordinate what is needed to fix the issue.
  • Demonstrated application of CDI core values.

WORKING CONDITIONS / PHYSICAL DEMANDS:

  • Must be able to load, unload and handle a 65 lb. extension ladder
  • Must be able to carry a 30 lb. tool bag
  • Must be able to work in conditions from 0 F to 100 F

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