Providing customer service to RCX clients, field management and drivers. * Taking assignments from RCX clients. * Answering phones and assisting clients, RCX management and drivers with all issues ...
Providing customer service to RCX clients, field management and drivers. * Taking assignments from RCX clients. * Answering phones and assisting clients, RCX management and drivers with all issues ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
Field Support Technician
Saint Louis, MO · On-site +1
$19.25 - $26.25/hr
Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...
GFL Environmental is looking for a Field Support Analyst to join our team out of our Kansas City, MO office! Under the general direction of IT Service Support Regional Manager, the ITSS Field Support ...
GFL Environmental is looking for a Field Support Analyst to join our team out of our Kansas City, MO office! Under the general direction of IT Service Support Regional Manager, the ITSS Field Support ...
GFL Environmental is looking for a Field Support Analyst to join our team out of our Kansas City, MO office! Under the general direction of IT Service Support Regional Manager, the ITSS Field Support ...
GFL Environmental is looking for a Field Support Analyst to join our team out of our Kansas City, MO office! Under the general direction of IT Service Support Regional Manager, the ITSS Field Support ...
Description Learn more about Road Ready Position Summary The Technical Support Specialist is a customer-facing, hands-on role responsible for providing technical support, field service, and ...
Description Learn more about Road Ready Position Summary The Technical Support Specialist is a customer-facing, hands-on role responsible for providing technical support, field service, and ...
Learn more about Road Ready Position Summary The Technical Support Specialist is a customer-facing, hands-on role responsible for providing technical support, field service, and installation ...
Quick apply
Learn more about Road Ready Position Summary The Technical Support Specialist is a customer-facing, hands-on role responsible for providing technical support, field service, and installation ...
Fike is seeking a Field Service Engineer based in Kuala Lumpur to support our distribution service partners across the Asia-Pacific region while also assisting our Middle East field service team on ...
Fike is seeking a Field Service Engineer based in Kuala Lumpur to support our distribution service partners across the Asia-Pacific region while also assisting our Middle East field service team on ...
* Provides grief support to children, adults and families which includes assessment, development of treatment goals, and/or referral. Ongoing support via individual sessions, peer support groups ...
* Provides grief support to children, adults and families which includes assessment, development of treatment goals, and/or referral. Ongoing support via individual sessions, peer support groups ...
Aaon Coil Products Inc. is seeking a National Controls Support Specialist I to provide technical phone support to on-site field technicians and end users of AAON controls. You will participate in ...
New
Aaon Coil Products Inc. is seeking a National Controls Support Specialist I to provide technical phone support to on-site field technicians and end users of AAON controls. You will participate in ...
New
Digital Customer Support Representative
Saint Louis, MO · On-site
$16.50 - $21.25/hr
The Digital Customer Support Representative collaborates with Field Service teams and external vendors to resolve service disruptions and performs routine maintenance to ensure network reliability.
Digital Customer Support Representative
Saint Louis, MO · On-site
$16.50 - $21.25/hr
The Digital Customer Support Representative collaborates with Field Service teams and external vendors to resolve service disruptions and performs routine maintenance to ensure network reliability.
Field Service Representative
$85K - $128K/yr
This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams.
Field Service Representative
$85K - $128K/yr
This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams.
Field Service Representative
$85K - $128K/yr
This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams.
Field Service Representative
$85K - $128K/yr
This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams.
IT Field Engineer
Saint Louis, MO · On-site
Job Summary Our Field Engineers support end-user clients both onsite and by remote support. By working within many client environments and as a part of a highly skilled technical team, the chosen ...
IT Field Engineer
Saint Louis, MO · On-site
Job Summary Our Field Engineers support end-user clients both onsite and by remote support. By working within many client environments and as a part of a highly skilled technical team, the chosen ...
IT Field Engineer
Saint Louis, MO · On-site
Job Summary Our Field Engineers support end-user clients both onsite and by remote support. By working within many client environments and as a part of a highly skilled technical team, the chosen ...
IT Field Engineer
Saint Louis, MO · On-site
Job Summary Our Field Engineers support end-user clients both onsite and by remote support. By working within many client environments and as a part of a highly skilled technical team, the chosen ...
Field Support information
See Missouri salary details
$9.47 - $13.08
8% of jobs
$13.08 - $16.69
9% of jobs
$19.12 is the 25th percentile. Wages below this are outliers.
$16.69 - $20.29
11% of jobs
$20.29 - $23.90
21% of jobs
The median wage is $24.05 / hr.
$23.90 - $27.51
13% of jobs
$27.51 - $31.12
9% of jobs
$32.42 is the 75th percentile. Wages above this are outliers.
$31.12 - $34.72
9% of jobs
$34.72 - $38.33
7% of jobs
$38.33 - $41.94
5% of jobs
$41.94 - $45.55
4% of jobs
$45.55 - $49.15
2% of jobs
$9
$27
$49
How much do field support jobs pay per hour?
What jobs pay 700 a day?
What jobs make $3,000 a month without a degree?
What jobs pay 4000 a week without a degree?
What is a field support role?
What are Field Support roles?
What are some common challenges faced by Field Support professionals, and how can they be effectively managed?
What is the difference between Field Support vs Field Service Technician?
| Aspect | Field Support | Field Service Technician |
|---|---|---|
| Credentials | Typically requires technical certifications or relevant experience | Often requires technical certifications, such as A+ or manufacturer-specific training |
| Work Environment | Primarily office-based with on-site client visits | Mostly on-site at customer locations for equipment repair and maintenance |
| Employer & Industry | IT companies, telecom providers, and technology firms | Manufacturers, equipment providers, and technical service companies |
| Common Search & Comparison | Yes | Yes |
Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.
What are the key skills and qualifications needed to thrive as a Field Support professional, and why are they important?

Railcrew Xpress rating
4.8
Based on 28 frontline employees who took The Breakroom Quiz
355th of 358 rated logistics
Job description
*This position is temporarily remote. It requires you to provide your own computer to work. You must provide your own reliable internet access. You must have a headset to answer phones. If you are having connection issues with your internet, you must call the Dispatch Manager and arrange to pickup a hotspot. You must also arrange to drop off this equipment.
The FSR position is responsible for interacting with our clients, RCX management and Drivers. An FSR will generally work 3, 12-hour shifts and 1, 6-hour shift per week.
Primary Job Responsibilities
- Providing customer service to RCX clients, field management and drivers.
- Taking assignments from RCX clients.
- Answering phones and assisting clients, RCX management and drivers with all issues pertaining to the day to day operation
- Identifying and assigning drivers and vans to trips received from clients
- Communicating essential information and updates to our clients, RCX management and drivers
- Obtaining proper approvals and documentations necessary for payment
- Perform administrative functions to assist in keeping driver and van information updated.
- Reporting information necessary for the RCX field managers to properly manage the drivers.
- Correctly obtaining and recording trip information for communication and billing to the clients.
- Other duties as necessary to create a proper work environment or that become essential to the day to day operation of the company.
Educational Requirements
- High School Diploma or equivalent
Experience Requirements
- Minimum of 1 year of high volume dispatching or call-center experience
Physical Qualifications
- Must be a minimum of 21 years of age
- Ability to lift up to 10 lbs.
- Position requires extended periods of time sitting
- Position requires extended periods of time using a telephone
- This position is subject to Random drug and alcohol testing
Skills
- Proper phone techniques and etiquette
- Ability to transcribe audio to text
- Ability to professionally communicate both written and orally
- MS Office products, including Outlook, Word and Excel
- Google Mapping
- DriveCam
- Computerized dispatch software
Personal Qualifications
- Excellent interpersonal and communication skills
- Strong attention to detail
- Strong organizational skills
- Ability to juggle multiple deadlines within a stressful environment
- Ability to communicate professionally both written and verbally
What Railcrew Xpress employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Railcrew Xpress
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Lenexa, KS, US
Year founded
2005