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Field Support Jobs in Virginia (NOW HIRING)

Peraton

Field Support Technicial

Reston, VA · On-site

$86K - $138K/yr

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

Peraton

Field Support Technicial

Reston, VA

$86K - $138K/yr

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

Albanymed

Tech Field Support I

Broadway, VA

$50K - $75K/yr

The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation and resources at their ...

Peraton

Field Support Technician Advisor

Reston, VA · On-site

$112K - $179K/yr

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

Peraton

Field Support Technician Advisor

Reston, VA · On-site

$112K - $179K/yr

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

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Field Support information

What does a field support do?

A field support technician provides on-site technical assistance, troubleshooting hardware and software issues, and maintaining equipment at client locations. They often work independently, use diagnostic tools, and may require certifications like CompTIA A+ or Cisco to perform their duties effectively.

What are Field Support roles?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

How much do field service technicians make in the US?

Field support or field service technicians in the US typically earn a median annual salary of around $45,000 to $55,000, with experienced technicians earning up to $70,000 or more. Salaries vary based on location, experience, certifications, and the complexity of the equipment serviced.

Which government job gives 50,000 salary per month?

In government jobs, roles such as senior administrative officers, certain engineering positions, or specialized technical roles can offer a monthly salary of around 50,000 or more, especially with experience, additional allowances, and benefits. These positions often require relevant qualifications, exams, and sometimes security clearances.

What are some common challenges faced by Field Support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a Field Support professional, and why are they important?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.

What is the job of a field worker?

A field support worker is responsible for providing on-site assistance, maintenance, or services outside of an office environment. They often troubleshoot equipment, install systems, or perform inspections, requiring good communication skills and sometimes specialized certifications. The role typically involves traveling to different locations and working independently or as part of a team.
What are popular job titles related to Field Support jobs in Virginia? For Field Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Field Support jobs in Virginia look for? The top searched job categories for Field Support jobs in Virginia are:
Field Support jobs near you
Infographic showing various Field Support job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 2% Part Time, and 10% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Field Support Representative

Saronic Technologies

Virginia Beach, VA • On-site

$19 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Summary
We are seeking a Field Support Representative to join our team, specializing in providing on-site technical support and assistance to our DoD partners and customers. This role requires frequent travel to partner and customer locations.
Responsibilities
  • On-Site Technical Support: Provide on-site technical support and assistance to partners and customers during product integration, installation, commissioning, and ongoing operations. Troubleshoot and resolve complex technical issues related to our autonomous surface vessels, systems, and software
  • System Integration: Collaborate with partners and customers to integrate our autonomous surface vessels into their existing systems and infrastructure. Ensure seamless interoperability and compatibility between our products and their operational environment. Support system-level testing and validation activities
  • Customer Training and Documentation: Conduct training sessions and workshops to educate partners and customers on the operation, maintenance, and troubleshooting of our products. Develop training materials, user guides, and technical documentation to facilitate knowledge transfer and best practices
  • Remote Support and Troubleshooting: Provide remote technical support to partners and customers, leveraging communication tools and remote access capabilities. Diagnose and troubleshoot issues, guide users through problem resolution, and escalate complex issues to the appropriate teams for further investigation
  • Field Testing and Validation: Participate in field testing and validation activities at partner and customer locations. Collect data, assess performance, and provide feedback to the engineering and design teams. Collaborate with cross-functional teams to address any identified issues and implement necessary improvements
  • Customer Relationship Management: Build strong relationships with partners and customers by delivering exceptional technical support and fostering effective communication. Understand their needs, gather feedback, and advocate for their requirements internally. Act as a technical liaison between partners/customers and Saronic internal teams
  • Continuous Improvement: Identify opportunities for process improvements and product enhancements based on customer feedback and on-site experiences. Collaborate with internal teams to implement changes and contribute to the ongoing improvement of our products and services
  • Travel Management: Coordinate travel logistics and scheduling for on-site visits. Ensure timely and efficient travel arrangements, including transportation, accommodation, and necessary equipment
Qualifications
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field. Advanced degree preferred
  • Minimum of 3 years of experience in a field support or customer-facing technical role, preferably with complex hardware or software systems
  • Strong technical knowledge of autonomous systems, robotics, or marine vessels, including their integration, operation, and troubleshooting
  • Excellent problem-solving and analytical skills, with a track record of diagnosing and resolving complex technical issues in real-world environments
  • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
  • Customer-oriented mindset with a passion for delivering exceptional support and building long-term relationships with partners and customers
  • Willingness to travel frequently to partner and customer locations, both domestically and internationally, as required
  • Familiarity with remote support tools and troubleshooting methodologies
  • Valid driver's license and willingness to operate company vehicles or rental cars as needed
  • This role may require flexibility to work during weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support essential business operations.
Benefits
  • Medical Insurance: Comprehensive health insurance plans covering a range of services
  • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
  • Saronic pays 100% of the premium for employees and 80% for dependents
  • Time Off: Generous PTO and Holidays
  • Parental Leave: Paid maternity and paternity leave to support new parents
  • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
  • Retirement Plan: 401(k) plan
  • Stock Options: Equity options to give employees a stake in the company's success
  • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
  • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees
If this role is based in the United States, it requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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