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Field Support Jobs in Virginia (NOW HIRING)

Field Support Engineer

Arlington, VA · On-site

$70K - $90K/yr

Field Support Engineer Now hiring Field Support Engineer Location Arlington, TX Salary: $70,000.00 - $90,000.00 per year Hours: 8:00am - 5:00pm Mon-Fri With Staffmark, you're more than an employee ...

Field Support Engineer

Arlington, VA · On-site

$70K - $90K/yr

Field Support Engineer Now hiring Field Support Engineer Location Arlington, TX Salary: $70,000.00 - $90,000.00 per year Hours: 8:00am - 5:00pm Mon-Fri With Staffmark, you're more than an employee ...

Field Support Engineer

Arlington, VA · On-site

$70K - $90K/yr

Job Title: Field Support Engineer Location: Dallas, TX (Home-based when not in the field) Hours: 8:00am - 5:00pm Mon-Fri FLSA: Non-Exempt, Full-Time, Direct Hire Pay: $34-$43/h($70K-$90K/y ...

Field Support Engineer

Arlington, VA · On-site

$70K - $90K/yr

Job Title: Field Support Engineer Location: Dallas, TX (Home-based when not in the field) Hours: 8:00am - 5:00pm Mon-Fri FLSA: Non-Exempt, Full-Time, Direct Hire Pay: $34-$43/h($70K-$90K/y ...

Field Support Technician

Falls Church, VA · On-site

$21 - $28.75/hr

The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle ...

Field Support Technicial

Reston, VA · On-site

$86K - $138K/yr

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

Test, train, and field support to customers regarding technical aspects of designated systems and services. * Provide expertise for the resolution of technical problems, troubleshoot products, and ...

The Field Service Engineer is responsible for deploying and supporting software solutions within the Air Force SIL environment, serving as the technical liaison between commercial development cycles ...

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Field Support information

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What does field support do?

Field support involves providing technical assistance, maintenance, and troubleshooting services at client locations. Support technicians often install, repair, and upgrade equipment or systems, using tools and diagnostic software, and may require certifications or technical knowledge relevant to the industry. They typically work on-site and may follow scheduled or emergency service requests.

What are popular job titles related to Field Support jobs in Virginia?

For Field Support jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Field Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Field Support Engineer

Staffmark

Arlington, VA • On-site

$70K - $90K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Field Support Engineer

Now hiring Field Support Engineer Location Arlington, TX Salary: $70,000.00 – $90,000.00 per year Hours: 8:00am – 5:00pm Mon-Fri With Staffmark, you're more than an employee filling a Field Support Engineer role — you're a respected team member from day one. Find more than a job with Staffmark — find a team that values your time, talent, and potential. Searching for a Field Support Engineer job where your effort actually matters? We're building a team of reliable pros who keep operations moving, and we recognize the value you bring every shift. When responsibility calls, you're ready to lead.

These are the qualifications that matter.

  • Prior experience in Surface Mount Technology (SMT) is required.
  • Bachelor of Science required; a degree in Mechanical, Electrical, or a related Engineering field is preferred.
  • Knowledge and hands-on experience in mechanical and electrical systems.
  • Previous field service or customer support experience.
  • Basic knowledge of Windows OS and networking concepts.
  • Willingness to travel as needed.
  • Valid driver's license and reliable transportation.

What You'll Do Every day brings a new challenge — and you're the one who shows up ready to solve it. Here's what your work will look like on the ground.

  • Serve as the technical bridge between customers and internal engineering teams, keeping communication clear and solutions moving.
  • Diagnose and resolve complex mechanical, electrical, software, and process-related issues with confidence.
  • Troubleshoot industrial machinery and software directly at customer sites.
  • Provide on-site and remote engineering support to minimize customer downtime and keep operations running.
  • Assist clients with network configuration and administration, including the setup of Windows and database servers.
  • Document service activities and maintain thorough, accurate service logs.
  • Conduct customer training on the company's software products as needed.
  • Deliver services in alignment with company policies, procedures, and service manuals.
  • Escalate technical issues and recommend improvements that raise the bar on support quality.

Why This Job? Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. An outstanding benefits package will be disclosed during the screening process or upon hire. This is a direct-hire position!

Join a Team That Works for You At Staffmark, we're more than just a staffing company—we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting—because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries.

Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.