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Field Support Jobs in Virginia (NOW HIRING)

Ferrovial

Field Systems Technician

Manassas, VA · On-site

$19.75 - $27/hr

The Field Service Technician provides field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming ...

Ferrovial

Field Systems Technician

Manassas, VA · On-site

$19.75 - $27/hr

The Field Service Technician provides field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming ...

Cogeco

Specialist, Business Support

Saluda, VA · On-site

Operating within the Field Support Operations department, the incumbent will specialize in one of two critical functions: Technician Support (providing real-time technical troubleshooting, equipment ...

EnerSys

Field Service Representative

Centreville, VA · On-site

$85K - $128K/yr

This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams.

Gromelski & Associates

Field Installer

Manassas, VA · On-site

$97K - $107K/yr

Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support. Field Installer Installs, operates, maintains, repairs, and modifies imaging ...

kgs

Field Liaison Officer

Washington, DC · On-site

Field Support Liaisons will be co-located with major client stakeholder organizations at key geographic locations as designated by the Government Program Manager, across four different sites. This ...

kgs

Field Liaison Officer

Washington, VA · On-site

Field Support Liaisons will be co-located with major client stakeholder organizations at key geographic locations as designated by the Government Program Manager, across four different sites. This ...

Utilities One

Field Project Manager

Richmond, VA · On-site

$70K - $85K/yr

For this role, we need qualified individuals to provide field support and oversee day-to-day operations on aerial and underground fiber optic construction projects. Key Responsibilities * Verify that ...

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Field Support information

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
What are popular job titles related to Field Support jobs in Virginia? For Field Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Field Support jobs in Virginia look for? The top searched job categories for Field Support jobs in Virginia are:
Field Support jobs near you
Infographic showing various Field Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Pending TSA Field IT Operations & Customer Support Opportunities

SAIC

Springfield, VA

$40K - $80K/yr

Full-time

Re-posted 21 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description

Job ID: 2613780

Location: Springfield, VA, US

Date Posted: 2026-07-01

Category: Administration

Subcategory:

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 25% of the time

Minimum Clearance Required: Public_Trust

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA’s Office of Information Technology (OIT).

Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after.

Positions will be located on site at locations across the United States. 

Positions/Skillset List:

  • SPOC / Service Desk Agents (Tier 1 customer support.)
  • Site Support Technicians / Field IT Specialists (on-site, desk-side support.)
  • Regional Service Delivery Managers (RSDM.)
  • IMAC / Field Project Technicians.
  • DRSN Network Engineers (Freedom Center / Site W.)
  • WebEOC Application Developers.
  • Asset Management Specialists (Sunflower / Property Custodian.)
  • HQ Telecom & AV/VTC Support Technicians.
  • Land Mobile Radio (LMR) Technicians.
  • Program/Project Management & QA Leadership.

Qualifications

Requirements will vary based on position:

  • All positions will require a minimum US citizenship and ability to obtain and maintain a minimum of a DHS Public Trust. Some positions require a Secret and Top Secret.
  • Educations requirements will vary by position:
    • Service Desk/Site Technician/Field IT have a minimum requirement of High School Degree, Associates preferred with 2-5 years of related experience.
    • Engineers/Managers require a minimum Bachelor's degree in related field plus 5-10 years of related experience.

Desired Qualifications:

  • ITIL Foundation Certification.
  • CompTIA A+ Certification.
  • Experience with ITSM Ticketing tools (e.g. ServiceNow).
  • Experience with Cloud-Based Contact Center Platforms (e.g. AWS Connect.)

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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