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Field Support Jobs in Ohio (NOW HIRING)

Senior Helpers of Dayton is looking for a reliable, flexible, and experienced Field Support Coordinator to support both our clients and caregiving team in the field. This position is ideal for ...

Field Technician Location : Staten Island, New York Schedule : Monday - Friday, 7AM-4PM Pay Range ... Support the engineering team on special engineering tests when required. * Interact directly with ...

The IT Field Support Analyst is responsible for responding to and diagnosing service issues through discussions with users and is responsible for leveraging resources across all levels of the ...

Rehire Field Support Technician

Bedford, OH · On-site

$18 - $24.75/hr

Training & development Our Seasonal Field Support Technician isresponsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck ...

The IT Field Support Analyst is responsible for responding to and diagnosing service issues through discussions with users and is responsible for leveraging resources across all levels of the ...

The IT Field Support Analyst is responsible for responding to and diagnosing service issues through discussions with users and is responsible for leveraging resources across all levels of the ...

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Field Support information

See Ohio salary details

$9

$27

$49

How much do field support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for field support in Ohio is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $34.76 per hour, depending on experience, location, and employer.

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
Infographic showing various Field Support job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,591 per year, or $27.7 per hour.

Field Support Coordinator

Senior Helpers

Dayton, OH • On-site

$15 - $20/hr

Full-time

Posted 7 days ago


Job description

Senior Helpers of Dayton is looking for a reliable, flexible, and experienced Field Support Coordinator to support both our clients and caregiving team in the field. This position is ideal for someone who thrives in a fast-paced environment, can adapt to frequent schedule changes, and is passionate about providing high-quality care and leadership support.
Responsibilities
  • Provide initial care for new clients to ensure a smooth transition and quality care
  • Cover shifts in caregiver call-out situations until permanent coverage is assigned
  • Assist with Start of Care (SOC) visits and client introductions
  • Meet caregivers in the field to provide support, training, and skill evaluations
  • Ensure caregivers are following the Plan of Care (POC)
  • Complete documentation, progress notes, and incident reports
  • Assist with office duties when needed, including answering phones and relaying information to management
  • Participate in on-call rotation one week per month
  • Support daily operations and complete additional tasks assigned by management

Requirements
  • STNA Certification REQUIRED
  • Reliable transportation REQUIRED
  • Must be willing and able to drive up to 100 miles per day
  • Strong communication and leadership skills
  • Ability to adapt in a dynamic work environment
  • Weekend availability as needed

Schedule
  • Flexible hours between 7:00 AM - 7:00 PM
  • 40-hour work week required
  • Typical schedule: 8:00 AM - 4:00 PM unless otherwise directed

Benefits
  • Competitive pay: $15-$20/hour
  • Bonus Program
  • Supportive team environment
  • Growth opportunities

If you are dependable, adaptable, and passionate about helping others, we would love to hear from you!
Apply today and join the Senior Helpers of Dayton team.