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Mitel Jobs in Ohio (NOW HIRING)

Telecom Coordinator

Findlay, OH · On-site

$17.25 - $22.25/hr

Previous experience with Mitel phone systems. * Experience with Verizon cellular phones. * College degree. PHYSICAL DEMANDS Ability to lift 50lbs. This position requires a full range of body motion ...

Maintain accounts for Mitel phones. * Assist in maintaining and deploying on-site hardware * Ensures timely resolution to issues/requests by tracking work orders and keeping staff updated on the ...

Maintain accounts for Mitel phones. * Assist in maintaining and deploying on-site hardware * Ensures timely resolution to issues/requests by tracking work orders and keeping staff updated on the ...

Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook,etc.) and soft phone systems (WebEx, Mitel,Shoretel, etc.). * Exceptional communication skills, both written ...

Mitel information

See Ohio salary details

$14

$27

$40

How much do mitel jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for mitel in Ohio is $27.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.97 per hour, depending on experience, location, and employer.

What is a Mitel?

Mitel jobs refer to roles within Mitel, a company specializing in business communications and collaboration solutions, such as VoIP, unified communications, and cloud telephony. Positions at Mitel range from software development and technical support to sales, customer service, and network engineering. Employees typically work on designing, implementing, and supporting communication systems for businesses of all sizes. Careers at Mitel often involve staying current with the latest telecommunications technology and working closely with clients to optimize their communication infrastructure.

What are the key skills and qualifications needed to thrive as a Mitel systems administrator?

To excel as a Mitel Systems Administrator, you need expertise in telecommunications, VoIP technology, network infrastructure, and typically a degree in information technology or a related field. Familiarity with Mitel MiVoice platforms, PBX systems, unified communications software, and relevant certifications like Mitel Certified Associate are commonly required. Strong troubleshooting abilities, attention to detail, and effective communication skills are crucial for supporting users and resolving technical issues. These competencies ensure reliable telecommunication services, minimize downtime, and maintain seamless business communication operations.

What are some common challenges faced by Mitel system administrators, and how can they be addressed?

Mitel system administrators often encounter challenges such as managing complex multi-site deployments, ensuring seamless integration with other communication tools, and keeping up with frequent software updates. To address these, it's important to stay current with Mitel's best practices, participate in ongoing training, and utilize Mitel's support resources. Collaborating closely with IT security and network teams can also help in proactively identifying and resolving potential issues, ensuring reliable and efficient communication for the organization.

What is the difference between Mitel vs Customer Support Specialist?

AspectMitelCustomer Support Specialist
Primary RoleDesigning, implementing, and managing Mitel communication solutionsProviding technical support and assistance to customers
Required SkillsVoIP systems, network configuration, telephony hardwareCustomer service, troubleshooting, communication skills
Work EnvironmentIT/telecom companies, technical settingsCall centers, technical support departments
CertificationsMitel certifications, networking credentialsCustomer service certifications, technical support training

The Mitel role focuses on technical design and management of communication systems, while a Customer Support Specialist provides direct assistance to users. Both roles require technical knowledge, but Mitel professionals typically have specialized certifications in telephony and networking, whereas Customer Support Specialists emphasize customer service skills. Understanding these differences helps job seekers identify the right career path in the telecom industry.

Infographic showing various Mitel job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $56,690 per year, or $27.3 per hour.

Call Center Associate

Columbus, OH • On-site

North Central Mental Health Services, Inc.
Offices of Mental Health Practitioners • 51 - 200 employees

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Full-time, non-exempt position providing effective inbound call service to new and existing members, providers and customers through a VoIP system. Transfer incoming calls to extensions, voicemail or cellular devices as necessary. Workweek is Monday-Friday, 8a-5p. No weekends or holidays are required of this position.

PERKS:

  • Professional training and ongoing coaching for career development
  • Team-oriented environment
  • Excellent Health, Dental and Vision Care coverage options
  • Employer paid Life Insurance, Long-Term Disability and AD&D coverage
  • Supplemental Life purchase options
  • 401(k) Plan with employer contributions
  • Generous Paid Vacation, Holidays, Sick and Personal Days
  • North Central is a Federal Loan Forgiveness Participant
  • Free parking
  • Referral bonus

WHAT YOU WILL DO:

  • Answer incoming calls from members, providers and customers on VoIP system;
  • Transfer calls successfully to extensions, external numbers or voicemail extensions as recorded in directory;
  • Accurately record information, as applicable; and
  • Perform clinic support duties as needed.

QUALIFICATIONS:

  • High School Graduate, or equivalent
  • Ability to listen and speak courteously
  • Literacy abilities
  • Skills with MSOffice software products
  • Ability to sit 80-90% of a workday
  • Ability to use a headset or MiTel software program on screen to answer calls and execute call distribution

Background and reference checks will be conducted. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA

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