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Mitel Jobs (NOW HIRING)

Cloud Destinations LLC

Mitel PBX Eng

Irvine, CA · On-site

Microsoft Teams Phone migrations Amazon Connect (AWS Connect) Analog gateways and legacy telephony integration Strong experience with Mitel PBX environments (required) Demonstrated ability to ...

Mitel (Delaware) Inc

Proposal Manager

Houston, TX · Remote

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success ...

SL8Z

VP Global Cloud Operations

Dallas, TX · On-site

Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Their innovation and communications experts serve more than 60 million business ...

SL8Z

VP Global Cloud Operations

Dallas, TX · On-site

Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Their innovation and communications experts serve more than 60 million business ...

Robert Half

Telecom Engineer

San Ysidro, CA · On-site

$39.59 - $45.84/hr

... from Mitel to Cisco Webex, ensuring minimal disruption to business operations. • Contribute to telecom initiatives such as platform enhancements, technology deployments, and infrastructure ...

ACD Distribution

IT Manager

Middleton, WI · On-site

$97K - $119K/yr

Mitel VOIP system * Maintain various support contracts, internet domain renewals, and systems licenses. * Provide guidance and research on projects as directed. * Attend meetings and work with other ...

ComRes

Marketing Coordinator

Sunrise, FL · On-site

$40K - $55K/yr

Additionally, ComRes sells and services Mitel phone systems such as the MiVoice Business (3300), MiVoice Office 250 (5000) and Mitel 200 systems, and Avaya IP Office. ComRes is based in the South ...

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How much do mitel jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for mitel in the United States is $28.67, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Mitel vs Customer Support Specialist?

AspectMitelCustomer Support Specialist
Primary RoleDesigning, implementing, and managing Mitel communication solutionsProviding technical support and assistance to customers
Required SkillsVoIP systems, network configuration, telephony hardwareCustomer service, troubleshooting, communication skills
Work EnvironmentIT/telecom companies, technical settingsCall centers, technical support departments
CertificationsMitel certifications, networking credentialsCustomer service certifications, technical support training

The Mitel role focuses on technical design and management of communication systems, while a Customer Support Specialist provides direct assistance to users. Both roles require technical knowledge, but Mitel professionals typically have specialized certifications in telephony and networking, whereas Customer Support Specialists emphasize customer service skills. Understanding these differences helps job seekers identify the right career path in the telecom industry.

What are the key skills and qualifications needed to thrive as a Mitel Systems Administrator, and why are they important?

To excel as a Mitel Systems Administrator, you need expertise in telecommunications, VoIP technology, network infrastructure, and typically a degree in information technology or a related field. Familiarity with Mitel MiVoice platforms, PBX systems, unified communications software, and relevant certifications like Mitel Certified Associate are commonly required. Strong troubleshooting abilities, attention to detail, and effective communication skills are crucial for supporting users and resolving technical issues. These competencies ensure reliable telecommunication services, minimize downtime, and maintain seamless business communication operations.

What are Mitel jobs?

Mitel jobs refer to roles within Mitel, a company specializing in business communications and collaboration solutions, such as VoIP, unified communications, and cloud telephony. Positions at Mitel range from software development and technical support to sales, customer service, and network engineering. Employees typically work on designing, implementing, and supporting communication systems for businesses of all sizes. Careers at Mitel often involve staying current with the latest telecommunications technology and working closely with clients to optimize their communication infrastructure.

What are some common challenges faced by Mitel system administrators, and how can they be addressed?

Mitel system administrators often encounter challenges such as managing complex multi-site deployments, ensuring seamless integration with other communication tools, and keeping up with frequent software updates. To address these, it's important to stay current with Mitel's best practices, participate in ongoing training, and utilize Mitel's support resources. Collaborating closely with IT security and network teams can also help in proactively identifying and resolving potential issues, ensuring reliable and efficient communication for the organization.
More about Mitel jobs
What cities are hiring for Mitel jobs? Cities with the most Mitel job openings:
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Mitel jobs near you
Infographic showing various Mitel job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 3% Part Time, 3% Temporary, and 5% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $59,630 per year, or $28.7 per hour.
Mitel Phone Support Technician

Mitel Phone Support Technician

Switch Technologies Inc.

Mamaroneck, NY • On-site

$64K - $74K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • 401(k) with company match
  • PTO & Holidays
  • Ongoing training and certification reimbursement.
  • Health Insurance
  • Career Growth Opportunities
Job Summary
We are seeking a skilled Phone Support Technician with Mitel certification and a strong understanding of networking to join our team and provide high-quality technical support for our clients.
The Phone Support Technician will troubleshoot, configure, and support Mitel phone systems while leveraging expertise to resolve complex issues. This role requires proficiency in Mitel PBX systems, VoIP technologies, and network infrastructure, combined with a customer-centric approach to deliver outstanding support. 
The ideal candidate has strong technical skills as well as excellent customer service and communication skills. 
Responsibilities 
  • Provide phone-based technical support for Mitel phone systems, troubleshooting hardware, software, and network-related issues. 
  • Configure and maintain Mitel PBX systems, including MiVoice Business, MiVoice Office, and MiCollab platforms. 
  • Diagnose and resolve networking issues impacting telephony performance.
  • Support VoIP,  SIP trunks, and integrations with network infrastructure. 
  • Assist clients with system upgrades, feature setups, and user training. 
  • Document support cases, resolutions, and interactions in the customers CRM system. 
  • Stay current on Mitel products, networking trends, and industry best practices. 
Qualifications
  • Mitel Certification (e.g., Mitel Certified Technician, Mitel MiVoice Business, or equivalent). 
  • Minimum of 3 years of experience in phone system support or telecommunications. 
  • Hands-on experience with Mitel PBX systems, VoIP protocols, and SIP technologies. 
  • Strong understanding of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP 
  • Strong troubleshooting and analytical skills for both telephony and network-related issues.
  • Ability to work well as part of a team
  • Strong written and verbal communication skills
  • Additional certifications (e.g., CompTIA Network+, CCNA) are highly desirable.