Telecommunications Technician
$50K - $66K/yr
Proficiency with Enterprise phone systems, including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. Comprehensive knowledge of cellular phones and devices, including smartphones ...
$50K - $66K/yr
Proficiency with Enterprise phone systems, including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. Comprehensive knowledge of cellular phones and devices, including smartphones ...
$50K - $66K/yr
Proficiency with Enterprise phone systems, including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. Comprehensive knowledge of cellular phones and devices, including smartphones ...
Atlanta, GA · On-site
Mitel Prone Switches (Both IP and Analog) * Networking equipment * Basic understanding of internet protocols, SIP, (S)FTP, NTP, HTTP(S) * Demonstrated experience in the resolution of technical ...
Atlanta, GA · On-site
Mitel Prone Switches (Both IP and Analog) * Networking equipment * Basic understanding of internet protocols, SIP, (S)FTP, NTP, HTTP(S) * Demonstrated experience in the resolution of technical ...
Everett, WA · On-site
$36.44/hr
Mitel * Panasonic * NEC * Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint * Ability to communicate effectively with all levels of employees ...
Everett, WA · On-site
$36.44/hr
Mitel * Panasonic * NEC * Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint * Ability to communicate effectively with all levels of employees ...
Mitel * Panasonic * NEC * Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint * Ability to communicate effectively with all levels of employees ...
Mitel * Panasonic * NEC * Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint * Ability to communicate effectively with all levels of employees ...
$25 - $31/hr
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
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$25 - $31/hr
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
... Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. Maintain and support Cisco switches and firewalls. 7. Ability to implement voice and data carrier services with ...
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... Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. Maintain and support Cisco switches and firewalls. 7. Ability to implement voice and data carrier services with ...
Pittsburgh, PA · On-site
$15 - $20.25/hr
... Mitel exper ience
Pittsburgh, PA · On-site
$15 - $20.25/hr
... Mitel exper ience
Portland, OR · On-site
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
Portland, OR · On-site
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
Clearwater, FL · On-site
$75K - $80K/yr
Technical Requirements Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
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Clearwater, FL · On-site
$75K - $80K/yr
Technical Requirements Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
Portland, OR · On-site
$25 - $31/hr
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
Portland, OR · On-site
$25 - $31/hr
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
... Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications. • Understanding of carrier services, networking infrastructure, and telephony systems. • Experience ...
... Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications. • Understanding of carrier services, networking infrastructure, and telephony systems. • Experience ...
Yarmouth, ME · On-site
$17.50 - $22.50/hr
Demonstrates proficiency using email, HipChat and a Mitel phone system * Ability to acquire product knowledge required to perform essential functions of this role * Demonstrates effective verbal ...
Yarmouth, ME · On-site
$17.50 - $22.50/hr
Demonstrates proficiency using email, HipChat and a Mitel phone system * Ability to acquire product knowledge required to perform essential functions of this role * Demonstrates effective verbal ...
Minneapolis, MN · Remote
$17.75 - $23/hr
Mitel Call Center and Workforce Management experience Knowledge/ Skills/ Abilities: * Experience with telephony reporting systems * Knowledgeable of all contact center metrics, processes, and key ...
Minneapolis, MN · Remote
$17.75 - $23/hr
Mitel Call Center and Workforce Management experience Knowledge/ Skills/ Abilities: * Experience with telephony reporting systems * Knowledgeable of all contact center metrics, processes, and key ...
Clearwater, FL · On-site
$75K - $80K/yr
Technical Requirements • Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications ...
Clearwater, FL · On-site
$75K - $80K/yr
Technical Requirements • Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications ...
North Charleston, SC · On-site
$50K - $66K/yr
Proficiency with Enterprise phone systems , including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. * Comprehensive knowledge of cellular phones and devices , including ...
North Charleston, SC · On-site
$50K - $66K/yr
Proficiency with Enterprise phone systems , including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. * Comprehensive knowledge of cellular phones and devices , including ...
New York, NY · On-site
Cisco or Mitel certification acceptable More... Core Values All team members are expected and encouraged to embody the NYPL Core Values: * Be Helpful to patrons and colleagues * Be Resourceful in ...
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New York, NY · On-site
Cisco or Mitel certification acceptable More... Core Values All team members are expected and encouraged to embody the NYPL Core Values: * Be Helpful to patrons and colleagues * Be Resourceful in ...
Pittsburgh, PA · On-site
$15 - $19.50/hr
... Mitel experience
Pittsburgh, PA · On-site
$15 - $19.50/hr
... Mitel experience
Tyler, TX · On-site
Familiarity with Ubiquiti networking equipment and Mitel phone systems. Exposure to Microsoft Dynamics Business Central and Microsoft Dynamics 365 Sales. Experience with Microsoft Power Apps, Power ...
Tyler, TX · On-site
Familiarity with Ubiquiti networking equipment and Mitel phone systems. Exposure to Microsoft Dynamics Business Central and Microsoft Dynamics 365 Sales. Experience with Microsoft Power Apps, Power ...
Minneapolis, MN · Remote
$17.75 - $23/hr
Mitel Call Center and Workforce Management experience Knowledge/ Skills/ Abilities: * Experience with telephony reporting systems * Knowledgeable of all contact center metrics, processes, and key ...
Minneapolis, MN · Remote
$17.75 - $23/hr
Mitel Call Center and Workforce Management experience Knowledge/ Skills/ Abilities: * Experience with telephony reporting systems * Knowledgeable of all contact center metrics, processes, and key ...
$70K - $80K/yr
Experience administering Mitel Cloud or other cloud based VOIP systems * Documentation skills including SOPs, technical guides, and training materials Benefits & Perks: * Medical, Dental, Vision, HSA ...
$70K - $80K/yr
Experience administering Mitel Cloud or other cloud based VOIP systems * Documentation skills including SOPs, technical guides, and training materials Benefits & Perks: * Medical, Dental, Vision, HSA ...
$15.63 - $18.07
5% of jobs
$18.07 - $20.52
12% of jobs
$21.93 is the 25th percentile. Wages below this are outliers.
$20.52 - $22.97
14% of jobs
$22.97 - $25.42
12% of jobs
The median wage is $26.84 / hr.
$25.42 - $27.86
13% of jobs
$27.86 - $30.31
13% of jobs
$32.30 is the 75th percentile. Wages above this are outliers.
$30.31 - $32.76
9% of jobs
$32.76 - $35.21
6% of jobs
$35.21 - $37.65
5% of jobs
$37.65 - $40.10
4% of jobs
$40.10 - $42.55
7% of jobs
$15
$28
$42
| Aspect | Mitel | Customer Support Specialist |
|---|---|---|
| Primary Role | Designing, implementing, and managing Mitel communication solutions | Providing technical support and assistance to customers |
| Required Skills | VoIP systems, network configuration, telephony hardware | Customer service, troubleshooting, communication skills |
| Work Environment | IT/telecom companies, technical settings | Call centers, technical support departments |
| Certifications | Mitel certifications, networking credentials | Customer service certifications, technical support training |
The Mitel role focuses on technical design and management of communication systems, while a Customer Support Specialist provides direct assistance to users. Both roles require technical knowledge, but Mitel professionals typically have specialized certifications in telephony and networking, whereas Customer Support Specialists emphasize customer service skills. Understanding these differences helps job seekers identify the right career path in the telecom industry.

$50K - $66K/yr
Full-time
Posted 27 days ago
Description This position is responsible for providing comprehensive telecommunications, Audio/Video (A/V), cellular systems, and networking support for in-house County assets. The role involves installation, maintenance, troubleshooting, and facility planning, ensuring a high degree of responsive service to County facilities and personnel. SALARY RANGE: $50,440 - $66,060 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Key Responsibilities: System Maintenance & Support: Provide responsive service to County facilities and personnel, assisting with in-house and Cloud-based system maintenance.
Perform preventative maintenance on telecommunications assets to ensure consistent system functionality with available technology and user requirements. Audio/Video Systems: Install, upgrade, and maintain A/V systems. Telecommunications & Cellular Devices: Install and maintain all desk phones, including associated applications.
Provide comprehensive support for all County cellular devices, such as smartphones and cellular routers (e.g., Cradlepoints). End-User Support & Training: Deliver end-user training and ongoing support for all telecommunication solutions and devices. Work Order Management: Prioritize workload and efficiently manage system work orders
On-Call Rotation: Participate in a 24/7 call rotation to service client needs after hours or on weekends. Minimum Qualifications Education: High school diploma (or GED) supplemented with four (4) or more years of demonstrable experience in VoIP telecommunications, Audio/Video, and Computer networking. An Associate's Degree is preferred.
License: Must have a valid driver's license with the ability to obtain a South Carolina license upon acceptance of the position. Knowledge, Skills and Abilities Required Experience & Skills: Technical Expertise: Proficiency with Enterprise phone systems, including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. Comprehensive knowledge of cellular phones and devices, including smartphones and cellular routers (e.g., Cradlepoints)
Understanding of cellular frequency and carrier bands. Enterprise networking experience is desired. Working experience and knowledge of AT&T, Segra, and other ISP/local carriers.
Computer literacy in telecommunications and network assets is essential. Comprehensive knowledge of cabling infrastructure, including terminating, testing, and troubleshooting CAT5E/6 and/or Fiber. Experience with Audio/Video equipment like Qsys, Crestron, Barco, and other A/V controls.
Familiarity with National Electric Codes and telecommunications standards. Documentation & Planning: Must be capable of reading and comprehending facility drawings/prints, diagrams, and communication schematics. Ability to apply appropriate communications software and equipment to achieve user satisfaction.
Physical Requirements: Must have the physical ability to pull cabling and access confined spaces (within applicable OSHA safety standards).