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Mitel Jobs (NOW HIRING)

Nextech

Service Desk Analyst

Melbourne, FL · On-site

$65K/yr

Experience with Mitel phone system is a plus * Experience with deployment and support Apple products (iPhone/iPad) and Verizon mobile plan management is required * Prior exposure to HaloITSM is ...

Eclaro

Network Engineer

Hershey, PA

$65 - $70/hr

... Mitel Phone System. General Experience and strong understanding of network security principles and best practices. General Experience with strong communication and collaboration skills, with the ...

Strativ Group

Account Executive

Boston, MA

Experience working with platform reps (Mitel, Genesys, Zoom, etc.) to drive co-selling is a major plus. * Location: Based in Eastern or Central Time Zone. Why You'll Love It * True Stability: No VC ...

Weis

Switchboard Operator

Sunbury, PA

$13 - $16.50/hr

This role uses the Mitel system to triage and route calls to the appropriate departments, manages visitor checkins through the Envoy platform, supports associates with basic HRrelated inquiries, and ...

TUSCOM

Network Engineer

Tuscaloosa, AL

... Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. Maintain and support Cisco switches and firewalls. 7. Ability to implement voice and data carrier services with ...

TUSCOM

Network Engineer

Tuscaloosa, AL

... Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. Maintain and support Cisco switches and firewalls. 7. Ability to implement voice and data carrier services with ...

ALKEGEN

System Administrator

Fulton, NY · On-site

Preferred : • Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation Company : Alkegen ...

The Chefs' Warehouse

IT Support Specialist

Portland, OR

$25 - $31/hr

Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...

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How much do mitel jobs pay per hour?

As of May 29, 2026, the average hourly pay for mitel in the United States is $28.67, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $33.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mitel Systems Administrator, and why are they important?

To excel as a Mitel Systems Administrator, you need expertise in telecommunications, VoIP technology, network infrastructure, and typically a degree in information technology or a related field. Familiarity with Mitel MiVoice platforms, PBX systems, unified communications software, and relevant certifications like Mitel Certified Associate are commonly required. Strong troubleshooting abilities, attention to detail, and effective communication skills are crucial for supporting users and resolving technical issues. These competencies ensure reliable telecommunication services, minimize downtime, and maintain seamless business communication operations.

What are some common challenges faced by Mitel system administrators, and how can they be addressed?

Mitel system administrators often encounter challenges such as managing complex multi-site deployments, ensuring seamless integration with other communication tools, and keeping up with frequent software updates. To address these, it's important to stay current with Mitel's best practices, participate in ongoing training, and utilize Mitel's support resources. Collaborating closely with IT security and network teams can also help in proactively identifying and resolving potential issues, ensuring reliable and efficient communication for the organization.

What are Mitel jobs?

Mitel jobs refer to roles within Mitel, a company specializing in business communications and collaboration solutions, such as VoIP, unified communications, and cloud telephony. Positions at Mitel range from software development and technical support to sales, customer service, and network engineering. Employees typically work on designing, implementing, and supporting communication systems for businesses of all sizes. Careers at Mitel often involve staying current with the latest telecommunications technology and working closely with clients to optimize their communication infrastructure.

What is the difference between Mitel vs Customer Support Specialist?

AspectMitelCustomer Support Specialist
Primary RoleDesigning, implementing, and managing Mitel communication solutionsProviding technical support and assistance to customers
Required SkillsVoIP systems, network configuration, telephony hardwareCustomer service, troubleshooting, communication skills
Work EnvironmentIT/telecom companies, technical settingsCall centers, technical support departments
CertificationsMitel certifications, networking credentialsCustomer service certifications, technical support training

The Mitel role focuses on technical design and management of communication systems, while a Customer Support Specialist provides direct assistance to users. Both roles require technical knowledge, but Mitel professionals typically have specialized certifications in telephony and networking, whereas Customer Support Specialists emphasize customer service skills. Understanding these differences helps job seekers identify the right career path in the telecom industry.

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What job categories do people searching Mitel jobs look for? The top searched job categories for Mitel jobs are:
Mitel jobs near you
Service Desk Analyst

Service Desk Analyst

Nextech

Melbourne, FL • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

What You'll Be Doing

The Service Desk Analyst provides the day-to-day support and is the "Face of IT" to the Nextech user community. This role provides outstanding customer service via phone or email utilizing the ITSM toolset. This role requires strong people skills, strong technical experience including understanding of how computers and networks operate, troubleshooting mobile devices (iPhone, iPad, and Verizon mobile services) and assisting with ERP and Mitel incidents. The Service Desk Analyst must have the ability to think quickly and have the knowledge to problem-solve a variety of issues. This role creates knowledgebase articles for common problems that users can use to solve problems via self-service.

What Makes Nextech Different?
  • Excellent Health Insurance options including a FREE employee only option
  • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
  • FREE life insurance equal to your annualized pay rate
  • 401k with a 50% match up to the first 6% of your contributions
  • 7 paid Holidays
  • 2 paid Personal days
  • 10 paid Vacation days
Min CompensationUSD $60,000.00/Yr.Max CompensationUSD $65,000.00/Yr.Responsibilities
  • Expert knowledge of large (2000+ client) Microsoft workstation environments, including client-side interactions with Active Directory and Microsoft 365
  • Demonstrated prior experience with large electronic management/deployment tools, such as Microsoft Endpoint/SCCM (preferred) or similar third-party tools
  • Experience with Mitel phone system is a plus
  • Experience with deployment and support Apple products (iPhone/iPad) and Verizon mobile plan management is required
  • Prior exposure to HaloITSM is highly desired
  • Knowledge of ITIL concepts and experience with robust incident and change management processes is desirable
  • Experience with Citrix software or other enterprise-level thin client solutions desired
  • Exceptional interpersonal and communication skills
  • Ability to work in a collaborative, highly dynamic team, and fast-paced, growing environment
Qualifications
  • Create, implement, and maintain new and/or improved processes and standard work which delivers an exceptional customer experience
  • Identify needed areas for documentation, develop and implement cross-training/education plan with team members
  • Perform the standard functions of a Service Desk Analyst
  • Provide training on new hardware and/or software applications as needed
  • Create user accounts and manage access control based on company policies Troubleshoot issues with Apple devices (iPhone/iPad) or Verizon mobile services Troubleshoot issues and assist users with ERP issues or escalate to the appropriate parties
  • Other related duties as assigned
What We're Looking For
  • Minimum of 3+ Years of experience in IT client support
  • BS degree in Information Systems, Computer Science or a two-year technical degree combined with relevant work experience
  • Experience in HVAC Industry or other service business preferred
Physical Requirements
  • Continuously able to work in office environment
  • Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer.
  • Continuously able to sit at a computer for up to 8 hours
  • Able to alternate between sitting and standing, as needed throughout the day
  • Occasionally able to lift up to 15 lbs.
  • Continuously requires vision, hearing, twisting, and talking
  • Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
  • Rarely requires climbing
  • Ability to travel on occasion
Employment Type: FULL_TIME

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