Technical Support
$37K - $46K/yr
... Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept confidential ...
$37K - $46K/yr
... Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept confidential ...
$37K - $46K/yr
... Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept confidential ...
Beloit, WI · On-site
$40.88/hr
CCNA Certification, CompTia IT Project + Certification, Mitel Telecommunications. 3.Must apply for and be approved to hold a Ho-Chunk Nation Gaming License. 4.Valid driver's license, dependable ...
Beloit, WI · On-site
$40.88/hr
CCNA Certification, CompTia IT Project + Certification, Mitel Telecommunications. 3.Must apply for and be approved to hold a Ho-Chunk Nation Gaming License. 4.Valid driver's license, dependable ...
Wittenberg, WI · On-site
$37.85/hr
CCNA Certification, CompTia IT Project + Certification, Mitel Telecommunications. 3.Must apply for and be approved to hold a Ho-Chunk Nation Gaming License. 4.Valid driver's license, dependable ...
Wittenberg, WI · On-site
$37.85/hr
CCNA Certification, CompTia IT Project + Certification, Mitel Telecommunications. 3.Must apply for and be approved to hold a Ho-Chunk Nation Gaming License. 4.Valid driver's license, dependable ...
$37K - $46K/yr
... on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Skill Required: -Respond to and direct help desk tickets to other ...
$37K - $46K/yr
... on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Skill Required: -Respond to and direct help desk tickets to other ...
Portland, OR · On-site
... Mitel VOIP Systems • Create and deploy OS images for various devices • Monitor network devices and server resources, • Provide reports using various tools on application response time and ...
Portland, OR · On-site
... Mitel VOIP Systems • Create and deploy OS images for various devices • Monitor network devices and server resources, • Provide reports using various tools on application response time and ...
Deploy workstations, laptops, printers & Mitel VOIP phones * Support AutoCAD and other design software * Manage IT asset inventory and ticketing What you need: * Bachelor's degree in IT or related ...
Deploy workstations, laptops, printers & Mitel VOIP phones * Support AutoCAD and other design software * Manage IT asset inventory and ticketing What you need: * Bachelor's degree in IT or related ...
Clinton, WI · On-site
Configure and administer our Mitel phone system * Administer our Brivo door access system.
New
Clinton, WI · On-site
Configure and administer our Mitel phone system * Administer our Brivo door access system.
New
Decatur, GA · On-site
Experience with Mitel Telephony System, * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can work effectively ...
Decatur, GA · On-site
Experience with Mitel Telephony System, * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can work effectively ...
Decatur, GA · On-site
Working knowledge with Mitel Telephony System, preferred * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can ...
Decatur, GA · On-site
Working knowledge with Mitel Telephony System, preferred * Strong oral/written communication and listening skills. * Strong attention to detail. * Strong analytical and problem-solving skills. * Can ...
$18 - $24.25/hr
... Mitel Phone System (on premises) o Minimal Cisco/Meraki experience depending on situation o Software troubleshooting (variety) Opportunity to attend networking events and company meetings Benefits ...
$18 - $24.25/hr
... Mitel Phone System (on premises) o Minimal Cisco/Meraki experience depending on situation o Software troubleshooting (variety) Opportunity to attend networking events and company meetings Benefits ...
Hershey, PA · On-site
... Mitel Phone System. General Experience and strong understanding of network security principles and best practices General Experience with strong communication and collaboration skills, with the ...
Hershey, PA · On-site
... Mitel Phone System. General Experience and strong understanding of network security principles and best practices General Experience with strong communication and collaboration skills, with the ...
$22.25 - $30.50/hr
Mitel, Solar Winds, Cisco Meraki Dashboard * Advanced client hardware troubleshooting * Ability to execute remote and onsite/in person technical support * Ability to determine equipment requirements ...
$22.25 - $30.50/hr
Mitel, Solar Winds, Cisco Meraki Dashboard * Advanced client hardware troubleshooting * Ability to execute remote and onsite/in person technical support * Ability to determine equipment requirements ...
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
Successfully manage Mitel Contact Center protocols including logging in and out of call center software, using wrap-up codes when finishing a call, coding approvedbreaksand system releases, etc.
Successfully manage Mitel Contact Center protocols including logging in and out of call center software, using wrap-up codes when finishing a call, coding approvedbreaksand system releases, etc.
Memphis, TN · On-site
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
Memphis, TN · On-site
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
Hershey, PA · On-site
$65 - $70/hr
... Mitel Phone System. General Experience and strong understanding of network security principles and best practices. General Experience with strong communication and collaboration skills, with the ...
Hershey, PA · On-site
$65 - $70/hr
... Mitel Phone System. General Experience and strong understanding of network security principles and best practices. General Experience with strong communication and collaboration skills, with the ...
Mitel * Panasonic * NEC * Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint * Ability to communicate effectively with all levels of employees ...
Mitel * Panasonic * NEC * Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint * Ability to communicate effectively with all levels of employees ...
Orlando, FL · On-site
$104K/yr
Hands-on experience with VoIP telecom systems (e.g., Avaya, Cisco, Mitel) * Familiarity with Unified Communications Platforms (e.g., Cisco, MS Teams, Zoom) * Strong customer service and communication ...
Orlando, FL · On-site
$104K/yr
Hands-on experience with VoIP telecom systems (e.g., Avaya, Cisco, Mitel) * Familiarity with Unified Communications Platforms (e.g., Cisco, MS Teams, Zoom) * Strong customer service and communication ...
$25 - $31/hr
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
Quick apply
$25 - $31/hr
Management of Mitel VOIP Systems * Create and deploy OS images for various devices * Monitor network devices and server resources, * Provide reports using various tools on application response time ...
Washington, DC · On-site
$22.25 - $30.50/hr
Mitel, Solar Winds, Cisco Meraki Dashboard * Advanced client hardware troubleshooting * Ability to execute remote and onsite/in person technical support * Ability to determine equipment requirements ...
Washington, DC · On-site
$22.25 - $30.50/hr
Mitel, Solar Winds, Cisco Meraki Dashboard * Advanced client hardware troubleshooting * Ability to execute remote and onsite/in person technical support * Ability to determine equipment requirements ...
$15.63 - $18.07
5% of jobs
$18.07 - $20.52
12% of jobs
$21.93 is the 25th percentile. Wages below this are outliers.
$20.52 - $22.97
14% of jobs
$22.97 - $25.42
12% of jobs
The median wage is $26.84 / hr.
$25.42 - $27.86
13% of jobs
$27.86 - $30.31
13% of jobs
$32.30 is the 75th percentile. Wages above this are outliers.
$30.31 - $32.76
9% of jobs
$32.76 - $35.21
6% of jobs
$35.21 - $37.65
5% of jobs
$37.65 - $40.10
4% of jobs
$40.10 - $42.55
7% of jobs
$15
$28
$42
| Aspect | Mitel | Customer Support Specialist |
|---|---|---|
| Primary Role | Designing, implementing, and managing Mitel communication solutions | Providing technical support and assistance to customers |
| Required Skills | VoIP systems, network configuration, telephony hardware | Customer service, troubleshooting, communication skills |
| Work Environment | IT/telecom companies, technical settings | Call centers, technical support departments |
| Certifications | Mitel certifications, networking credentials | Customer service certifications, technical support training |
The Mitel role focuses on technical design and management of communication systems, while a Customer Support Specialist provides direct assistance to users. Both roles require technical knowledge, but Mitel professionals typically have specialized certifications in telephony and networking, whereas Customer Support Specialists emphasize customer service skills. Understanding these differences helps job seekers identify the right career path in the telecom industry.

Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.
1. Respond to and direct help desk tickets to other technicians for resolution
2. Perform installation and troubleshooting of PC's, printers, iPhones and software.
3. Daily inspections of server room and data closets
4. Manage backup tape rotation and cases for offsite pickup
5. Perform network jack activation for correct VLAN
6. Basic customer training and support on Mitel phone operations
7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
All your information will be kept confidential according to EEO guidelines.
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Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
It services
51 - 200 Employees
Holtsville, NY, US
2008