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Mitel Jobs in Georgia (NOW HIRING)

Preferred : • Working knowledge of VMware ESXi and vSphere. • Working knowledge with Palo Alto Firewalls. • Working knowledge with Mitel Telephony System. Company : Echo IT Solutions provides ...

Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook,etc.) and soft phone systems (WebEx, Mitel,Shoretel, etc.). * Exceptional communication skills, both written ...

Mitel information

See Georgia salary details

$13

$24

$35

How much do mitel jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for mitel in Georgia is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $28.41 per hour, depending on experience, location, and employer.

What is a Mitel?

Mitel jobs refer to roles within Mitel, a company specializing in business communications and collaboration solutions, such as VoIP, unified communications, and cloud telephony. Positions at Mitel range from software development and technical support to sales, customer service, and network engineering. Employees typically work on designing, implementing, and supporting communication systems for businesses of all sizes. Careers at Mitel often involve staying current with the latest telecommunications technology and working closely with clients to optimize their communication infrastructure.

What are the key skills and qualifications needed to thrive as a Mitel systems administrator?

To excel as a Mitel Systems Administrator, you need expertise in telecommunications, VoIP technology, network infrastructure, and typically a degree in information technology or a related field. Familiarity with Mitel MiVoice platforms, PBX systems, unified communications software, and relevant certifications like Mitel Certified Associate are commonly required. Strong troubleshooting abilities, attention to detail, and effective communication skills are crucial for supporting users and resolving technical issues. These competencies ensure reliable telecommunication services, minimize downtime, and maintain seamless business communication operations.

What are some common challenges faced by Mitel system administrators, and how can they be addressed?

Mitel system administrators often encounter challenges such as managing complex multi-site deployments, ensuring seamless integration with other communication tools, and keeping up with frequent software updates. To address these, it's important to stay current with Mitel's best practices, participate in ongoing training, and utilize Mitel's support resources. Collaborating closely with IT security and network teams can also help in proactively identifying and resolving potential issues, ensuring reliable and efficient communication for the organization.

What is the difference between Mitel vs Customer Support Specialist?

AspectMitelCustomer Support Specialist
Primary RoleDesigning, implementing, and managing Mitel communication solutionsProviding technical support and assistance to customers
Required SkillsVoIP systems, network configuration, telephony hardwareCustomer service, troubleshooting, communication skills
Work EnvironmentIT/telecom companies, technical settingsCall centers, technical support departments
CertificationsMitel certifications, networking credentialsCustomer service certifications, technical support training

The Mitel role focuses on technical design and management of communication systems, while a Customer Support Specialist provides direct assistance to users. Both roles require technical knowledge, but Mitel professionals typically have specialized certifications in telephony and networking, whereas Customer Support Specialists emphasize customer service skills. Understanding these differences helps job seekers identify the right career path in the telecom industry.

What are popular job titles related to Mitel jobs in Georgia?

For Mitel jobs in Georgia, the most frequently searched job titles are:

Infographic showing various Mitel job openings in Georgia as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $50,351 per year, or $24.2 per hour.

Other

Posted 27 days ago


Job description

NETWORK ENGINEER (Network Support)
Location: Augusta, GA (Hybrid/Onsite)
Type: Contract / Contract-to-Hire
Duration: 3-6 Month Contract with Potential for Permanent Conversion
Position Summary
Our client is seeking a Network Engineer to support the day-to-day maintenance, administration, and troubleshooting of its enterprise network infrastructure across multiple locations. This is a hands-on network support role focused on maintaining reliable, secure, and efficient network operations rather than designing or architecting new network solutions.
The ideal candidate will have strong troubleshooting skills, experience supporting enterprise network environments, and the ability to work collaboratively with infrastructure, systems, and application teams.
Responsibilities
  • Support and maintain enterprise Local Area Networks (LANs), Wide Area Networks (WANs), wireless networks, and related infrastructure.
  • Configure, maintain, and troubleshoot network switches, firewalls, wireless access points, and other network devices.
  • Diagnose and resolve network connectivity, performance, and reliability issues.
  • Monitor network health, utilization, and performance using SolarWinds and other monitoring tools.
  • Support and maintain Palo Alto firewall environments, including security policy updates and access management.
  • Perform routine network maintenance, firmware updates, patching, and hardware replacements.
  • Coordinate with telecommunications providers, internet service providers, and third-party vendors when needed.
  • Create and maintain network documentation, diagrams, inventory records, and operational procedures.
  • Assist with infrastructure upgrades, hardware refreshes, and technology implementations.
  • Collaborate with systems administrators, application teams, and technical support personnel to resolve infrastructure-related issues.
  • Participate in after-hours support as needed for scheduled maintenance or critical incidents.
Technical Environment
  • Palo Alto Firewalls
  • SolarWinds
  • Dell Servers
  • Mitel Telecommunications
  • PowerSchool ERP
  • Ariba
Required Qualifications
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • 3+ years of experience supporting enterprise network environments.
  • Strong understanding of:
    • TCP/IP
    • DNS
    • DHCP
    • VLANs
    • Routing and switching fundamentals
    • Wireless networking
    • Network security best practices
  • Experience troubleshooting network connectivity and performance issues.
  • Experience supporting enterprise firewall environments.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently while collaborating effectively within a team environment.
Preferred Qualifications
  • Experience supporting Palo Alto firewalls.
  • Experience using SolarWinds or similar network monitoring tools.
  • Experience working with Dell server environments.
  • Experience supporting PowerSchool or other ERP platforms.
  • Experience supporting Mitel telecommunications systems.
  • Industry certifications such as Network+, Security+, or similar.
Desired Characteristics
  • Strong customer service orientation.
  • Excellent troubleshooting and analytical skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong organizational and documentation skills.
  • Collaborative team player with a proactive approach to problem solving.
  • Continuous learner who stays current with networking technologies and best practices.

If you are an experienced network support professional seeking an opportunity to support and maintain a stable enterprise infrastructure while positioning yourself for a long-term contract-to-hire opportunity, we encourage you to apply.