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Appointment Setter Jobs in Michigan (NOW HIRING)

Car Guys Inc.

BDC Representatives

Rockford, MI

$12.75 - $17/hr

Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly ...

Car Guys Inc.

BDC Representative

Rockford, MI

$18 - $20/hr

... Appointment Setter, Customer Experience, Automotive Industry, Dealership Jobs, Office Jobs, FullTime, PartTime, Administrative Assistant, Receptionist, Phone Specialist, Relationship Builder, Sales ...

ARS-Rescue Rooter

Retail Brand Ambassador

Trenton, MI

$20 - $30/hr

Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups with service technicians and comfort advisors * Note: this role is not door-to-door, does not ...

ARS-Rescue Rooter

Retail Lead Generator

Canton, MI · On-site

$20 - $30/hr

Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups with service technicians and comfort advisors * Note: this role is not door-to-door, does not ...

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All JobsAppointment Setter JobsAppointment Setter Jobs in Michigan

Appointment Setter information

See Michigan salary details

$8

$21

$37

How much do appointment setter jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for appointment setter in Michigan is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $25.96 per hour, depending on experience, location, and employer.

What skills do you need to be an appointment setter?

An appointment setter needs strong communication and interpersonal skills to effectively engage with clients and schedule meetings. They should be proficient in using phone systems, customer relationship management (CRM) software, and have good organizational skills to manage their schedule efficiently.

What are the key skills and qualifications needed to thrive as an appointment setter, and why are they important?

To thrive as an Appointment Setter, you need strong communication skills, attention to detail, and basic proficiency with office software, often supported by a high school diploma or equivalent. Familiarity with Customer Relationship Management (CRM) systems and phone dialer tools is typically required. Exceptional interpersonal skills, persistence, and the ability to handle rejection help individuals stand out in this role. These skills ensure effective scheduling, maintain client satisfaction, and drive the business’s sales pipeline forward.

What is the difference between Appointment Setter vs Telemarketer?

AspectAppointment SetterTelemarketer
Primary RoleScheduling appointments for sales teamsMaking outbound calls to promote products/services
Skills NeededCommunication, organization, persistencePersuasion, communication, resilience
Work EnvironmentOffice or remote, focused on schedulingOffice or remote, focused on outreach
Common Industry UsageSales, real estate, insuranceTelecommunications, marketing, sales

While both roles involve calling prospects, an Appointment Setter primarily focuses on scheduling meetings for sales teams, whereas a Telemarketer actively promotes products or services to generate leads. The skills overlap includes communication and persistence, but their main objectives differ: one sets appointments, the other sells directly.

How does an appointment setter typically collaborate with sales teams to ensure successful client engagement?

Appointment setters play a crucial role in the sales process by acting as the first point of contact with potential clients. They work closely with sales representatives to schedule qualified meetings, share relevant lead information, and update CRM systems with client details. This collaboration ensures that sales teams are well-prepared for each meeting and can tailor their approach to the prospect's needs. Regular communication and feedback between appointment setters and sales representatives help refine outreach strategies and improve overall conversion rates.

Is an appointment setter an easy job?

An appointment setter role typically involves making outbound calls, scheduling appointments, and maintaining customer records, which can be straightforward but requires good communication skills and persistence. The job's difficulty depends on factors like call volume, client expectations, and individual experience, with some finding it simple and others facing challenges in handling rejection or rejection. Training and familiarity with CRM tools can help improve efficiency and ease of the job.

What is an appointment setter?

Appointment setters are professionals who contact potential clients or customers on behalf of a company to schedule meetings, sales calls, or consultations. Their primary role is to generate leads, qualify prospects, and set up appointments for sales representatives or other staff. Appointment setters often work in call centers, sales teams, or administrative departments and use phone calls, emails, or online platforms to reach out to prospects. Strong communication and organizational skills are important for success in this role.
More about Appointment Setter jobs
What are the most commonly searched types of Appointment Setter jobs in Michigan? The most popular types of Appointment Setter jobs in Michigan are:
What are popular job titles related to Appointment Setter jobs in Michigan? For Appointment Setter jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Appointment Setter jobs in Michigan look for? The top searched job categories for Appointment Setter jobs in Michigan are:
What cities in Michigan are hiring for Appointment Setter jobs? Cities in Michigan with the most Appointment Setter job openings:
What are popular job titles related to Appointment Setter jobs in MI? For Appointment Setter jobs in MI, the most frequently searched job titles are:
Appointment Setter jobs near you
Infographic showing various Appointment Setter job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,976 per year, or $21.1 per hour.

Appointment Setter - Automotive Sales / Customer Experience Specialist

Thelen Auto Group

Bay City, MI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Appointment Setter - Automotive Sales / Customer Experience Specialist

Turn Conversations Into Opportunities at Thelen Chrysler Dodge Jeep Ram Kia

Do you love talking with people? Are you energized by helping customers and creating opportunities? If you're a strong communicator who enjoys a fast-paced environment and wants a career with growth potential, we want to hear from you.

Thelen Chrysler Dodge Jeep Ram Kia is seeking a motivated Sales Assistant / BDC Agent to join our growing team. In this role, you'll be the first connection between our dealership and prospective customers. Through phone calls, texts, emails, and online inquiries, you'll help customers find the right vehicle while scheduling appointments that drive our dealership's success.

No two days are the same, and every conversation is an opportunity to make a difference.

What You'll Be Doing

As a Sales Assistant / BDC Agent, you'll play a key role in creating exceptional customer experiences by:

  • Responding promptly to internet leads, phone calls, emails, and text messages
  • Reaching out to prospective customers through outbound calls and follow-up workflows
  • Connecting with previous customers and unsold opportunities to create new sales opportunities
  • Building relationships and identifying customer wants, needs, and interests
  • Scheduling and confirming appointments for our sales team
  • Maintaining accurate customer information within our CRM system
  • Working closely with sales consultants to ensure a seamless customer experience
  • Helping drive dealership traffic through consistent communication and follow-up
  • Meeting appointment-setting and lead-generation goals
  • Managing multiple communication channels while staying organized and focused

What We're Looking For

We're looking for someone who:

  • Enjoys talking with people and building relationships
  • Has excellent communication and customer service skills
  • Is comfortable making both inbound and outbound calls
  • Can confidently engage customers over the phone
  • Is organized, dependable, and detail-oriented
  • Thrives in a fast-paced environment
  • Has the ability to talk and type simultaneously while navigating multiple systems
  • Brings a positive attitude and team-first mindset
  • Has basic to intermediate computer skills
  • CRM experience is a plus, but we are willing to train the right candidate
  • 1 year customer service, sales, call center, or BDC experience required

Experience Requirements:

  • Minimum of 1 year in customer service, sales, call center, BDC, or a related role
  • CRM experience is a plus, but we'll train the right person

What We Offer

Work-Life Balance

Monday-Friday schedule
No weekends

Competitive Compensation

$15/hour base pay
Performance-based commission opportunities

Career Growth

Paid training and ongoing development
Advancement opportunities within Thelen Auto Group

Benefits Package

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off
Health Savings Account (HSA)
Employee Referral Program

Why Thelen Auto Group?

At Thelen Chrysler Dodge Jeep Ram Kia, our people are the foundation of everything we do. We believe in creating a workplace where employees feel valued, supported, and empowered to grow their careers. Whether you're looking to advance in automotive sales, customer relations, or dealership operations, you'll find opportunities to develop and succeed here.

If you're ready to join a team that values hard work, positive attitudes, and exceptional customer service, apply today and start your career with Thelen Auto Group.

Apply