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Appointment Specialist Jobs (NOW HIRING)

American Waterworks

Appointment Specialist

Rochester, MN · On-site

$15 - $17/hr

An Appointment Specialist is the primary contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenances and service ...

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How much do appointment specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for appointment specialist in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.00 per hour, depending on experience, location, and employer.

What are Appointment Specialists?

Appointment Specialists are professionals responsible for managing and scheduling appointments for businesses or healthcare providers. They interact with clients or patients, handle phone calls, confirm bookings, update calendars, and may also provide information about services or procedures. Appointment Specialists play a crucial role in ensuring smooth operations by coordinating schedules and minimizing conflicts or missed appointments. Their organizational and communication skills help maintain efficiency and a positive experience for clients.

What are the key skills and qualifications needed to thrive as an Appointment Specialist, and why are they important?

To thrive as an Appointment Specialist, you need strong organizational abilities, attention to detail, and experience in scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, active listening, and problem-solving skills help build rapport with clients and resolve scheduling conflicts efficiently. These competencies ensure smooth appointment management, enhanced client satisfaction, and efficient workflow within the organization.

How does an Appointment Specialist typically collaborate with other departments to ensure smooth scheduling and client satisfaction?

Appointment Specialists work closely with various departments, such as customer service, medical staff, or sales teams, to coordinate schedules and manage appointment logistics. They often communicate directly with team members to resolve scheduling conflicts, update calendars, and relay important client information. This cross-functional collaboration is essential for minimizing errors, reducing wait times, and ensuring a seamless experience for clients. Strong interpersonal skills and attention to detail help Appointment Specialists succeed in this dynamic, team-oriented environment.
What states have the most Appointment Specialist jobs? States with the most job openings for Appointment Specialist jobs include:
What are popular job titles related to Appointment Specialist jobs? For Appointment Specialist jobs, the most frequently searched job titles are:
Appointment Specialist jobs near you
Infographic showing various Appointment Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,548 per year, or $21.4 per hour.

Appointment Specialist

US Staffing Agency

Jackson, MI

$15/hr

Full-time

Re-posted 12 days ago

Job description

Our Healthcare partner in Jackson needs a full-time Appointment Specialist to add to their team!

1st Shift: 8:00 AM – 5:00 PM | Monday – Friday

Starting wage is $15/hour

Full-time, temporary to permanent positions in Jackson, MI.

Essential Duties for the Appointment Specialist:

  • Schedule patient appointments via phone.

  • Complete registration & verify demographics for patients.

  • Schedule transportation & translation services for patients as needed.

  • Check the call-in lines.

  • Follow up with patients who have missed their appointments & identify barriers.

  • Check in the basket daily & complete all pending tasks.

  • Assist patients with questions regarding services offered and connect patients with appropriate personnel.

  • Previous medical office experience preferred.

  • Knowledge of medical insurance rules preferred.

  • Excellent customer service.

  • Both written and verbal communication skills.

Requirements for the Appointment Specialist:

  • Background Requirements: Clean

  • Diploma/GED Required: Yes

  • Other Necessary Information: A resume is required to apply.

Apply now or call us at (517) 787-6150 for more information!