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Appointment Specialist Jobs (NOW HIRING)

Cleveland Clinic

Appointment Specialist I

Weston, FL

Verifies patient insurance eligibility to procure referrals for HMO patients seeing CCF specialists. * Schedules appointments requested through the CCF WEB site. * Meets standards related to call ...

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How much do appointment specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for appointment specialist in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.00 per hour, depending on experience, location, and employer.

What is an appointment specialist?

Appointment Specialists are professionals responsible for managing and scheduling appointments for businesses or healthcare providers. They interact with clients or patients, handle phone calls, confirm bookings, update calendars, and may also provide information about services or procedures. Appointment Specialists play a crucial role in ensuring smooth operations by coordinating schedules and minimizing conflicts or missed appointments. Their organizational and communication skills help maintain efficiency and a positive experience for clients.

What skills and qualifications are needed to be an appointment specialist?

To thrive as an Appointment Specialist, you need strong organizational abilities, attention to detail, and experience in scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, active listening, and problem-solving skills help build rapport with clients and resolve scheduling conflicts efficiently. These competencies ensure smooth appointment management, enhanced client satisfaction, and efficient workflow within the organization.

How does an appointment specialist collaborate with other departments?

Appointment Specialists work closely with various departments, such as customer service, medical staff, or sales teams, to coordinate schedules and manage appointment logistics. They often communicate directly with team members to resolve scheduling conflicts, update calendars, and relay important client information. This cross-functional collaboration is essential for minimizing errors, reducing wait times, and ensuring a seamless experience for clients. Strong interpersonal skills and attention to detail help Appointment Specialists succeed in this dynamic, team-oriented environment.

What states have the most Appointment Specialist jobs?

States with the most job openings for Appointment Specialist jobs include:

What job categories do people searching Appointment Specialist jobs look for?

The top searched job categories for Appointment Specialist jobs are:

What are popular job titles related to Appointment Specialist jobs?

For Appointment Specialist jobs, the most frequently searched job titles are:

Appointment Specialist jobs near you
Infographic showing various Appointment Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,548 per year, or $21.4 per hour.

Customer Appointment Specialist (Sales Support)

Sam Leman Chevy Cadillac of Champaign

Champaign, IL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Customer Appointment Specialist (Sales Support)

The Sam Leman Automotive Group is one of the largest automotive groups in Central Illinois. Family-owned since 1963, we proudly operate 13 dealerships throughout the region and employ nearly 700 team members. For more than 60 years, we have built our reputation on exceptional customer service, strong community relationships, and a workplace culture that values growth and opportunity.

We are currently seeking a motivated and customer-focused Customer Appointment Specialist (Sales Support) to join our team at Sam Leman Chevrolet Cadillac of Champaign.

In this role, you will be an important part of our sales team, connecting with customers who have expressed interest in purchasing a vehicle and helping them take the next step in their car-buying experience. This is a great opportunity for someone who enjoys talking with people, is comfortable on the phone, and thrives in a fast-paced, team-oriented environment.

What You'll Do
  • Respond to customer inquiries received through our website, phone, and other online sources
  • Contact prospective customers by phone, text, and email
  • Schedule appointments for customers to visit the dealership
  • Follow up with customers and maintain consistent communication
  • Accurately document customer interactions and appointments in our CRM system
  • Work closely with the sales team to ensure a smooth customer experience
  • Meet individual and team goals for customer contacts and appointments
What We're Looking For
  • Strong communication and customer service skills
  • Friendly, professional, and positive attitude
  • Comfortable making and receiving a high volume of phone calls
  • Ability to communicate professionally through phone, text, and email
  • Organized and able to manage multiple customer conversations at once
  • Dependable and motivated to meet goals
  • Basic computer skills and ability to learn dealership software
  • Previous customer service, call center, sales, or automotive experience is a plus, but not required
What We Offer
  • Full-time position
  • Competitive hourly pay
  • Performance-based bonus opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Employee vehicle purchase discounts
  • Paid training
  • Opportunities for advancement within the Sam Leman Automotive Group

If you are outgoing, dependable, and enjoy helping customers, we would love to hear from you. Join a family-owned organization that has been serving Central Illinois for more than 60 years and build your career with the Sam Leman Automotive Group.

Apply today to join the team at Sam Leman Chevrolet Cadillac of Champaign!

Apply