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Commission Inbound Appointment Setter Jobs in Michigan

BDC Representatives

Rockford, MI

$12.75 - $17/hr

... Pay + Commission + Bonuses-----ABOUT THE ROLECarGuys Inc., Americas and Canadas #1 Automotive ... representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls, lead ...

Commission and performance bonuses * High-Volume Dealership Environments * Strong lead flow and ... appointment setter, dealership BDC, CRM, inbound calls, outbound calls, lead management HOW IT ...

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

... Inbound Calls, Phone Representative, Client Relations, Client Support, Customer Care, Appointment Setter, Customer Experience, Automotive Industry, Dealership Jobs, Office Jobs, FullTime, PartTime ...

Retail Lead Generator

Canton, MI · On-site

$20 - $30/hr

Andy's Statewide Heating & Air Conditioning Pay: $18 - $20 per hour + commission Earning potential ... Function as a Lead-Generator and Appointment Setter, scheduling inhome consultation and tune ups ...

Retail Lead Generator

Canton, MI · On-site

$20 - $30/hr

Overview Pay: $18 - $20 per hour + commission Earning potential: $20 - $30 per hour on average with ... Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups ...

Overview Pay: $18 - $20 per hour + commission Earning potential: $20 - $30 per hour on average with ... Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups ...

Andy's Statewide Heating & Air Conditioning Pay: $18 - $20 per hour + commission Earning potential ... Function as a Lead-Generator and Appointment Setter, scheduling inhome consultation and tune ups ...

Retail Brand Ambassador

Trenton, MI · On-site

$20 - $30/hr

Overview Pay: $18 - $20 per hour + commission Earning potential: $20 - $30 per hour on average with ... Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups ...

Andy's Statewide Heating & Air Conditioning Pay: $18 - $20 per hour + commission Earning potential ... Function as a Lead-Generator and Appointment Setter, scheduling inhome consultation and tune ups ...

Overview Pay: $18 - $20 per hour + commission Earning potential: $20 - $30 per hour on average with ... Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups ...

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Commission Inbound Appointment Setter information

What is a commission inbound appointment setter?

A Commission Inbound Appointment Setter is a professional responsible for contacting and qualifying inbound leads, with the main goal of scheduling appointments for sales representatives or consultants. They typically work in call centers or for companies that rely on appointments to drive sales, earning a commission based on the number or quality of appointments set. This role requires excellent communication skills, the ability to quickly build rapport, and a good understanding of the company's products or services. Inbound appointment setters respond to inquiries from potential customers who have already shown interest, making their job focused on converting warm leads rather than cold calling.

How does a commission inbound appointment setter typically collaborate with sales teams to maximize conversions?

As an Inbound Appointment Setter, you serve as the first point of contact for potential clients, qualifying leads and booking appointments for sales representatives. Close collaboration with the sales team is essential, as you'll share detailed notes on each lead's needs and readiness to buy, ensuring smooth handoffs and higher conversion rates. Regular check-ins and feedback sessions with sales colleagues help refine your approach and align strategies, fostering a team-oriented environment where success is shared. This role requires strong communication skills and a willingness to adapt based on evolving team goals and client feedback.

What are the key skills and qualifications needed to thrive as a commission inbound appointment setter, and why are they important?

To thrive as a Commission Inbound Appointment Setter, you need excellent communication skills, a persuasive phone manner, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and appointment scheduling tools is typically required. Strong listening skills, resilience, and a customer-focused attitude help candidates excel in this role. These abilities are vital for building rapport, maximizing appointment conversion rates, and supporting overall business growth.

What is the difference between Commission Inbound Appointment Setter vs Outbound Sales Representative?

AspectCommission Inbound Appointment SetterOutbound Sales Representative
Primary RoleSchedule appointments for sales teams via inbound inquiriesProactively reach out to potential clients to sell products/services
Work EnvironmentCall centers, remote, or office-basedField or remote sales, often outside the office
Required SkillsCommunication, active listening, appointment settingPersuasion, negotiation, lead generation
Industry UsageCommon in telemarketing, B2B, and service industriesWidespread in retail, tech, and B2B sales

While both roles involve sales activities, the Commission Inbound Appointment Setter focuses on scheduling appointments from inbound inquiries, whereas the Outbound Sales Representative actively contacts prospects to close sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How much money do commission inbound appointment setters make?

Commission inbound appointment setters typically earn an hourly wage plus commissions based on successful appointments or sales. Their total income varies depending on experience, industry, and the commission structure, but many earn between $15 and $25 per hour plus additional commissions, with top performers making higher overall earnings. Some roles may also include bonuses or incentives for meeting targets.

How to get hired as a commission inbound appointment setter?

To get hired as a commission inbound appointment setter, candidates should have strong communication and sales skills, experience with CRM tools, and a good understanding of the products or services being promoted. Employers often look for previous telemarketing or customer service experience and may require a reliable internet connection and a quiet workspace. Demonstrating motivation and a results-oriented attitude can improve chances of securing the role.

What are the most commonly searched types of Inbound Appointment Setter jobs in Michigan?

The most popular types of Inbound Appointment Setter jobs in Michigan are:

Appointment Setter - Automotive Sales / Customer Experience Specialist

Thelen Auto Group

Bay City, MI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Appointment Setter - Automotive Sales / Customer Experience Specialist

Turn Conversations Into Opportunities at Thelen Chrysler Dodge Jeep Ram Kia

Do you love talking with people? Are you energized by helping customers and creating opportunities? If you're a strong communicator who enjoys a fast-paced environment and wants a career with growth potential, we want to hear from you.

Thelen Chrysler Dodge Jeep Ram Kia is seeking a motivated Sales Assistant / BDC Agent to join our growing team. In this role, you'll be the first connection between our dealership and prospective customers. Through phone calls, texts, emails, and online inquiries, you'll help customers find the right vehicle while scheduling appointments that drive our dealership's success.

No two days are the same, and every conversation is an opportunity to make a difference.

What You'll Be Doing

As a Sales Assistant / BDC Agent, you'll play a key role in creating exceptional customer experiences by:

  • Responding promptly to internet leads, phone calls, emails, and text messages
  • Reaching out to prospective customers through outbound calls and follow-up workflows
  • Connecting with previous customers and unsold opportunities to create new sales opportunities
  • Building relationships and identifying customer wants, needs, and interests
  • Scheduling and confirming appointments for our sales team
  • Maintaining accurate customer information within our CRM system
  • Working closely with sales consultants to ensure a seamless customer experience
  • Helping drive dealership traffic through consistent communication and follow-up
  • Meeting appointment-setting and lead-generation goals
  • Managing multiple communication channels while staying organized and focused

What We're Looking For

We're looking for someone who:

  • Enjoys talking with people and building relationships
  • Has excellent communication and customer service skills
  • Is comfortable making both inbound and outbound calls
  • Can confidently engage customers over the phone
  • Is organized, dependable, and detail-oriented
  • Thrives in a fast-paced environment
  • Has the ability to talk and type simultaneously while navigating multiple systems
  • Brings a positive attitude and team-first mindset
  • Has basic to intermediate computer skills
  • CRM experience is a plus, but we are willing to train the right candidate
  • 1 year customer service, sales, call center, or BDC experience required

Experience Requirements:

  • Minimum of 1 year in customer service, sales, call center, BDC, or a related role
  • CRM experience is a plus, but we'll train the right person

What We Offer

Work-Life Balance

Monday-Friday schedule
No weekends

Competitive Compensation

$15/hour base pay
Performance-based commission opportunities

Career Growth

Paid training and ongoing development
Advancement opportunities within Thelen Auto Group

Benefits Package

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off
Health Savings Account (HSA)
Employee Referral Program

Why Thelen Auto Group?

At Thelen Chrysler Dodge Jeep Ram Kia, our people are the foundation of everything we do. We believe in creating a workplace where employees feel valued, supported, and empowered to grow their careers. Whether you're looking to advance in automotive sales, customer relations, or dealership operations, you'll find opportunities to develop and succeed here.

If you're ready to join a team that values hard work, positive attitudes, and exceptional customer service, apply today and start your career with Thelen Auto Group.