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Evening Inbound Appointment Setter Jobs in Michigan

Car Guys Inc.

BDC Representatives

Rockford, MI

$12.75 - $17/hr

BDC representative, automotive BDC, internet sales coordinator, customer service representative, call center representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls ...

Car Guys Inc.

BDC Representative

Rockford, MI

$18 - $20/hr

... Inbound Calls, Phone Representative, Client Relations, Client Support, Customer Care, Appointment Setter, Customer Experience, Automotive Industry, Dealership Jobs, Office Jobs, FullTime, PartTime ...

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

... Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ... on appointments * Enter lead and customer information into company systems * Answer inbound calls ...

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All JobsEvening Inbound Appointment Setter JobsEvening Inbound Appointment Setter Jobs in Michigan

Evening Inbound Appointment Setter information

What is the difference between Evening Inbound Appointment Setter vs Evening Outbound Sales Representative?

AspectEvening Inbound Appointment SetterEvening Outbound Sales Representative
Primary RoleScheduling appointments for sales teams based on inbound inquiriesProactively reaching out to potential clients to generate sales
Work EnvironmentCall centers or remote settings, primarily during evening hoursRemote or office-based, engaging in outbound calls during evening shifts
Required SkillsExcellent communication, active listening, appointment setting experienceSales skills, persuasion, outbound calling experience

While both roles involve communication during evening hours, the Evening Inbound Appointment Setter focuses on scheduling appointments from inbound inquiries, whereas the Evening Outbound Sales Representative actively contacts prospects to generate sales. The former emphasizes appointment coordination, while the latter emphasizes direct sales efforts.

What are the most commonly searched types of Inbound Appointment Setter jobs in Michigan?

The most popular types of Inbound Appointment Setter jobs in Michigan are:

What cities in Michigan are hiring for Evening Inbound Appointment Setter jobs?

Cities in Michigan with the most Evening Inbound Appointment Setter job openings:

Evening Inbound Appointment Setter jobs near you

Appointment Setter - Automotive Sales / Customer Experience Specialist

Thelen Auto Group

Bay City, MI

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Appointment Setter - Automotive Sales / Customer Experience Specialist

Turn Conversations Into Opportunities at Thelen Chrysler Dodge Jeep Ram Kia

Do you love talking with people? Are you energized by helping customers and creating opportunities? If you're a strong communicator who enjoys a fast-paced environment and wants a career with growth potential, we want to hear from you.

Thelen Chrysler Dodge Jeep Ram Kia is seeking a motivated Sales Assistant / BDC Agent to join our growing team. In this role, you'll be the first connection between our dealership and prospective customers. Through phone calls, texts, emails, and online inquiries, you'll help customers find the right vehicle while scheduling appointments that drive our dealership's success.

No two days are the same, and every conversation is an opportunity to make a difference.

What You'll Be Doing

As a Sales Assistant / BDC Agent, you'll play a key role in creating exceptional customer experiences by:

  • Responding promptly to internet leads, phone calls, emails, and text messages
  • Reaching out to prospective customers through outbound calls and follow-up workflows
  • Connecting with previous customers and unsold opportunities to create new sales opportunities
  • Building relationships and identifying customer wants, needs, and interests
  • Scheduling and confirming appointments for our sales team
  • Maintaining accurate customer information within our CRM system
  • Working closely with sales consultants to ensure a seamless customer experience
  • Helping drive dealership traffic through consistent communication and follow-up
  • Meeting appointment-setting and lead-generation goals
  • Managing multiple communication channels while staying organized and focused

What We're Looking For

We're looking for someone who:

  • Enjoys talking with people and building relationships
  • Has excellent communication and customer service skills
  • Is comfortable making both inbound and outbound calls
  • Can confidently engage customers over the phone
  • Is organized, dependable, and detail-oriented
  • Thrives in a fast-paced environment
  • Has the ability to talk and type simultaneously while navigating multiple systems
  • Brings a positive attitude and team-first mindset
  • Has basic to intermediate computer skills
  • CRM experience is a plus, but we are willing to train the right candidate
  • 1 year customer service, sales, call center, or BDC experience required

Experience Requirements:

  • Minimum of 1 year in customer service, sales, call center, BDC, or a related role
  • CRM experience is a plus, but we'll train the right person

What We Offer

Work-Life Balance

Monday-Friday schedule
No weekends

Competitive Compensation

$15/hour base pay
Performance-based commission opportunities

Career Growth

Paid training and ongoing development
Advancement opportunities within Thelen Auto Group

Benefits Package

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off
Health Savings Account (HSA)
Employee Referral Program

Why Thelen Auto Group?

At Thelen Chrysler Dodge Jeep Ram Kia, our people are the foundation of everything we do. We believe in creating a workplace where employees feel valued, supported, and empowered to grow their careers. Whether you're looking to advance in automotive sales, customer relations, or dealership operations, you'll find opportunities to develop and succeed here.

If you're ready to join a team that values hard work, positive attitudes, and exceptional customer service, apply today and start your career with Thelen Auto Group.

Apply