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Assistant Appointment Setter Jobs in Michigan (NOW HIRING)

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

... Appointment Setter, Customer Experience, Automotive Industry, Dealership Jobs, Office Jobs, FullTime, PartTime, Administrative Assistant, Receptionist, Phone Specialist, Relationship Builder, Sales ...

Stretch Zone - 1120

Stretch Practitioner

Portage, MI · On-site

$18 - $20/hr

PHYSICAL THERAPY ASSISTANTS OR PHYSICAL THERAPY STUDENTS Attention! Health, Wellness, Fitness ... Goal setter, responsible for assisting the General Manager in setting and attaining all goals.

Stretch Zone

Stretch Practitioner

Portage, MI · On-site

$18 - $20/hr

PHYSICAL THERAPY ASSISTANTS OR PHYSICAL THERAPY STUDENTS Attention! Health, Wellness, Fitness ... Goal setter, responsible for assisting the General Manager in setting and attaining all goals.

All JobsAppointment Setter JobsAssistant Appointment Setter JobsAssistant Appointment Setter Jobs in Michigan

Assistant Appointment Setter information

What does an assistant appointment setter do?

An Assistant Appointment Setter is responsible for contacting potential clients or customers to schedule appointments on behalf of a business or sales team. Their duties often include making phone calls, sending emails, confirming existing appointments, and updating scheduling systems. They play a key role in ensuring that meetings are efficiently organized and that the sales or service teams have accurate schedules. Strong communication and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an assistant appointment setter, and why are they important?

To thrive as an Assistant Appointment Setter, you need strong communication skills, organizational abilities, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling tools, and basic office applications is often required. Excellent interpersonal skills, persistence, and a positive attitude help build rapport with clients and efficiently handle rejections. These skills ensure effective scheduling, high customer satisfaction, and smooth workflow for the organization.

What are some common challenges faced by assistant appointment setters and how can they be overcome?

Assistant Appointment Setters often face challenges such as handling frequent rejections, managing a high volume of calls, and keeping schedules organized for multiple team members. Building resilience and maintaining a positive attitude are key to overcoming rejection. Utilizing customer relationship management (CRM) tools can help streamline the scheduling process and minimize errors. Additionally, clear communication with both clients and colleagues ensures smoother coordination and reduces the likelihood of double bookings or missed appointments.

What is the difference between Assistant Appointment Setter vs Customer Service Representative?

AspectAssistant Appointment SetterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or remote, focused on scheduling and outreachOffice or call center, focused on client support and issue resolution
Industry UsageSales, marketing, healthcare, real estateRetail, telecom, banking, hospitality
Primary RoleScheduling appointments, lead generationHandling customer inquiries, resolving issues

While both roles involve communication and customer interaction, an Assistant Appointment Setter primarily focuses on scheduling and lead outreach, whereas a Customer Service Representative handles ongoing client support and problem resolution. The roles often overlap in communication skills but differ in daily tasks and industry applications.

How much money can an assistant appointment setter make?

An assistant appointment setter typically earns between $10 and $20 per hour, with some earning commissions or bonuses based on the number of appointments scheduled. Annual earnings can range from around $20,000 to $50,000 depending on experience, location, and the compensation structure.

Is an assistant appointment setter a hard job?

An assistant appointment setter role involves making calls or sending messages to schedule meetings, requiring good communication skills and persistence. The job can be repetitive and may involve handling rejection, but it generally does not require advanced technical skills or certifications. The difficulty level depends on individual aptitude and the work environment.

What are the most commonly searched types of Appointment Setter jobs in Michigan?

The most popular types of Appointment Setter jobs in Michigan are:

What are popular job titles related to Assistant Appointment Setter jobs in Michigan?

For Assistant Appointment Setter jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Assistant Appointment Setter jobs in Michigan look for?

The top searched job categories for Assistant Appointment Setter jobs in Michigan are:

Assistant Appointment Setter jobs near you
Infographic showing various Assistant Appointment Setter job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Appointment Setter - Automotive Sales / Customer Experience Specialist

Thelen Auto Group

Bay City, MI

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Appointment Setter – Automotive Sales / Customer Experience Specialist

Turn Conversations Into Opportunities at Thelen Chrysler Dodge Jeep Ram Kia

Do you love talking with people? Are you energized by helping customers and creating opportunities? If you're a strong communicator who enjoys a fast-paced environment and wants a career with growth potential, we want to hear from you.

Thelen Chrysler Dodge Jeep Ram Kia is seeking a motivated Sales Assistant / BDC Agent to join our growing team. In this role, you'll be the first connection between our dealership and prospective customers. Through phone calls, texts, emails, and online inquiries, you'll help customers find the right vehicle while scheduling appointments that drive our dealership's success.

No two days are the same, and every conversation is an opportunity to make a difference.

What You'll Be Doing

As a Sales Assistant / BDC Agent, you'll play a key role in creating exceptional customer experiences by:

  • Responding promptly to internet leads, phone calls, emails, and text messages
  • Reaching out to prospective customers through outbound calls and follow-up workflows
  • Connecting with previous customers and unsold opportunities to create new sales opportunities
  • Building relationships and identifying customer wants, needs, and interests
  • Scheduling and confirming appointments for our sales team
  • Maintaining accurate customer information within our CRM system
  • Working closely with sales consultants to ensure a seamless customer experience
  • Helping drive dealership traffic through consistent communication and follow-up
  • Meeting appointment-setting and lead-generation goals
  • Managing multiple communication channels while staying organized and focused

What We’re Looking For

We're looking for someone who:

  • Enjoys talking with people and building relationships
  • Has excellent communication and customer service skills
  • Is comfortable making both inbound and outbound calls
  • Can confidently engage customers over the phone
  • Is organized, dependable, and detail-oriented
  • Thrives in a fast-paced environment
  • Has the ability to talk and type simultaneously while navigating multiple systems
  • Brings a positive attitude and team-first mindset
  • Has basic to intermediate computer skills
  • CRM experience is a plus, but we are willing to train the right candidate
  • 1 year customer service, sales, call center, or BDC experience required

Experience Requirements:

  • Minimum of 1 year in customer service, sales, call center, BDC, or a related role
  • CRM experience is a plus, but we'll train the right person

What We Offer

Work-Life Balance

✔ Monday-Friday schedule
✔ No weekends

Competitive Compensation

✔ $15/hour base pay
✔ Performance-based commission opportunities

Career Growth

✔ Paid training and ongoing development
✔ Advancement opportunities within Thelen Auto Group

Benefits Package

✔ Health Insurance
✔ Dental Insurance
✔ Vision Insurance
✔ Life Insurance
✔ 401(k) with Company Match
✔ Paid Time Off
✔ Health Savings Account (HSA)
✔ Employee Referral Program

Why Thelen Auto Group?

At Thelen Chrysler Dodge Jeep Ram Kia, our people are the foundation of everything we do. We believe in creating a workplace where employees feel valued, supported, and empowered to grow their careers. Whether you're looking to advance in automotive sales, customer relations, or dealership operations, you'll find opportunities to develop and succeed here.

If you're ready to join a team that values hard work, positive attitudes, and exceptional customer service, apply today and start your career with Thelen Auto Group.