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Online Appointment Setting Jobs in Michigan (NOW HIRING)

Appointment Setter

Troy, MI ยท On-site

$52K/yr

Experience in appointment setting, inside sales, customer service, telemarketing, or lead generation * Financial services experience is a plus, but not required Skills and Attributes * Excellent ...

Appointment Setter

Troy, MI ยท On-site

$52K/yr

Experience in appointment setting, inside sales, customer service, telemarketing, or lead generation * Financial services experience is a plus, but not required Skills and Attributes * Excellent ...

Appointment Setter

Troy, MI ยท On-site

$52K/yr

Experience in appointment setting, inside sales, customer service, telemarketing, or lead generation * Financial services experience is a plus, but not required Skills and Attributes * Excellent ...

Sales Development Representative

Detroit, MI ยท On-site

$40K - $45K/yr

Create engaging online listings that attract qualified buyers. * Post and manage listings on ... Experience in inside sales, lead generation, appointment setting, customer service, leasing, or ...

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Online Appointment Setting information

See Michigan salary details

$8

$21

$37

How much do online appointment setting jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online appointment setting in Michigan is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $25.96 per hour, depending on experience, location, and employer.

What is online appointment setting?

Online appointment setting is the process of scheduling meetings, consultations, or services through digital platforms such as websites, apps, or email. This job typically involves contacting potential or existing clients, confirming their availability, and booking appointments using specialized scheduling software. Professionals in this role often manage calendars, send reminders, and ensure that appointments are accurately recorded. It's commonly used in industries like healthcare, sales, consulting, and personal services to improve efficiency and customer experience.

What are the key skills and qualifications needed to thrive as an online appointment setter, and why are they important?

To thrive as an Online Appointment Setter, you need strong organizational skills, attention to detail, and proficiency in scheduling and calendar management. Familiarity with CRM software, online booking platforms, and communication tools is typically required. Excellent verbal and written communication, professionalism, and persistence help build rapport with clients and handle objections effectively. These skills are crucial to ensure accurate scheduling, maximize appointment conversions, and deliver a seamless experience for both clients and the business.

What are some common challenges faced in an online appointment setting role, and how can they be managed?

Online Appointment Setters often encounter challenges such as handling high volumes of inquiries, managing scheduling conflicts, and dealing with last-minute changes or cancellations. To manage these effectively, strong organizational skills and proficiency with scheduling software are essential. Clear communication and timely follow-ups with both clients and team members help minimize misunderstandings. Additionally, staying adaptable and maintaining a positive attitude can make it easier to navigate unexpected changes in the daily workflow.

What is the difference between Online Appointment Setting vs Customer Service Representative?

AspectOnline Appointment SettingCustomer Service Representative
Primary RoleScheduling appointments and managing calendarsHandling customer inquiries and providing support
Required SkillsCommunication, organization, basic tech proficiencyCommunication, problem-solving, product knowledge
Work EnvironmentRemote or office-based, focused on scheduling toolsRemote or office-based, customer interaction platforms
Common IndustriesHealthcare, real estate, salesRetail, tech, service industries

Online Appointment Setting focuses on scheduling and calendar management, while Customer Service Representatives handle customer inquiries and support. Both roles require strong communication skills and often operate in remote environments, but their core responsibilities differ significantly.

How much can an online appointment setter make?

Online appointment setters typically earn between $10 and $25 per hour, with some earning additional commissions or bonuses based on performance. Earnings depend on experience, industry, and whether the role is commission-based or salaried, often requiring strong communication skills and familiarity with scheduling tools.

How to become an online appointment setter?

To become an online appointment setter, you typically need strong communication and organizational skills, proficiency with scheduling tools or CRM software, and a reliable internet connection. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or familiarity with sales techniques. Training is often provided by employers to familiarize new setters with their specific processes and scripts.

Is online appointment setting a legit job?

Online appointment setting is a legitimate job that involves contacting potential clients or customers to schedule meetings or calls, often using phone, email, or scheduling software. It is commonly offered as a remote position requiring communication skills and sometimes sales or customer service experience.

What are the most commonly searched types of Appointment Setting jobs in Michigan?

The most popular types of Appointment Setting jobs in Michigan are:

What cities in Michigan are hiring for Online Appointment Setting jobs?

Cities in Michigan with the most Online Appointment Setting job openings:

Infographic showing various Online Appointment Setting job openings in Michigan as of August 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $43,976 per year, or $21.1 per hour.

$52K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago


Job description

Job Type

Full-time

Pay:ย $52,000.00 per year + Bonus
Workplace Location

  • In-Office/On Site


Full Job Description:

Help People Retire with Confidence While Building a Rewarding Career

For 14 consecutive years, Financial Services of America (FSA) has been recognized as one of Michigan's Top Workplaces.ย This distinction reflects our commitment to creating an exceptional environment for both our clients and our team members. We believe that when people are supported, valued, and empowered to grow, they do their best work.

As a leading retirement planning firm, we help individuals and families prepare for their financial future through personalized guidance, trusted advice, and long-term relationships. Our success is built on a culture of teamwork, integrity, accountability, and service.

We're looking for an energetic, professional, and motivatedย Appointment Setterย who enjoys connecting with people, building relationships, and creating opportunities. This is a key position within our organization and often serves as the first impression prospective clients have of our firm.

If you're someone who thrives on meaningful conversations, enjoys helping others, and wants to be part of an award-winning organization that values its people, we'd love to meet you.

About the Role

As an Appointment Setter / Inside Sales Representative, you'll connect with individuals who have expressed interest in learning more about retirement planning and financial services. Your primary responsibility will be building rapport, answering questions, and scheduling appointments for our financial advisors.

This role is ideal for someone who enjoys speaking with people, is naturally persuasive, and understands the importance of creating positive first impressions.

Key Responsibilities

  • Contact prospective clients provided by the company
  • Build rapport and establish trust through professional conversations
  • Introduce prospective clients to Financial Services of America and our services
  • Schedule appointments for our financial advisors
  • Conduct follow-up calls, emails, and text communications as needed
  • Maintain accurate records and notes within our CRM system
  • Work closely with advisors and team members to ensure a seamless client experience
  • Consistently meet activity and appointment-setting goals
  • Identify opportunities to improve processes and client engagement

Qualifications

Preferred Experience

  • Experience in appointment setting, inside sales, customer service, telemarketing, or lead generation
  • Financial services experience is a plus, but not required

Skills and Attributes

  • Excellent verbal communication and active listening skills
  • Professional, friendly, and confident phone presence
  • Strong organizational skills and attention to detail
  • Comfortable working with CRM software and technology
  • Self-motivated with a strong work ethic
  • Coachable and eager to learn
  • Positive attitude and team-oriented mindset
  • Ability to build trust and connect with people from diverse backgrounds

Compensation

  • $52,000 Base Salary
  • Performance-Based Bonus Opportunities
  • Additional earning potential based on results

Why Join Financial Services of America?

At FSA, we are committed to helping both our clients and our team members succeed. You'll be joining a growing organization that invests in its people and provides opportunities for professional growth and advancement.

Our Core Values

World Class
Vastly exceeding clients' expectations and building loyalty as a result.

Dedicated
Committed to the success of our clients, teammates, and families.

One Team, One Goal
Working together to achieve extraordinary results.

Driven
Continuously improving and demonstrating initiative in support of the company's vision.

Great Attitude
Enjoying what you do and embracing change with enthusiasm.

Schedule

  • Full-Time
  • Monday through Friday
  • 8:30 AM - 5:00 PM

Benefits

  • Health Benefits
  • 401k
  • Paid Time Off
  • Paid Holidays
  • Bonus Pay