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Account Director Jobs in Raleigh, NC (NOW HIRING)

JLL

Regional Workplace Experience Lead

Raleigh, NC · On-site

$145K - $178K/yr

Account Director Estimated base salary for this position in San Jose: $145,300 - $178,100 & $111,800 - 137,000 in Raleigh What this job involves : The Workplace Experience Lead is responsible for ...

RxSight

Account Manager (Southeast)

Raleigh, NC · On-site

$130K/yr

The Account Manager (AM) is the sales lead for RxSight business in the defined territory and owns ... This role executes the direction set by the Area Sales Director, translating the area's strategic ...

RxSight, Inc.

Account Manager (Southeast)

Raleigh, NC · On-site

$130K/yr

The Account Manager (AM) is the sales lead for RxSight business in the defined territory and owns ... This role executes the direction set by the Area Sales Director, translating the area's strategic ...

RXSIGHT INC

Account Manager (Southeast)

Raleigh, NC · On-site

$130K/yr

The Account Manager (AM) is the sales lead for RxSight business in the defined territory and owns ... This role executes the direction set by the Area Sales Director, translating the area's strategic ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision)

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision)

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision)

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services ... Direct impact on client satisfaction and branch success Benefits (401k, Medical, Dental, Vision)

JLL

Account Executive

Raleigh, NC · On-site

Buildsactionable and measurable career development plans for all direct reports * Drives Best Practices on account while bringing in external speakers and off-account experts to enhance team ...

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All JobsAccount JobsAccount Director JobsAccount Director Jobs in Raleigh, NC

Account Director information

See Raleigh, NC salary details

$56.9K

$110.2K

$184.7K

How much do account director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account director in Raleigh, NC is $110,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $119,100.00 per year, depending on experience, location, and employer.

How does an account director typically balance client expectations with internal team capabilities?

As an Account Director, you play a crucial role in bridging client needs with your agency’s resources. This often involves clear communication to set realistic timelines and budgets, as well as proactively managing scope and deliverables. You’ll regularly collaborate with project managers, creative teams, and department leads to ensure deliverables align with both client expectations and your organization’s capabilities. Successful Account Directors are adept at negotiating priorities, addressing challenges early, and maintaining transparency to foster trust on all sides.

What does an account director do?

An account director is responsible for managing a group of clients on behalf of a company or advertising agency. In this career, your job duties include making sure that the accounts are profitable, responding to any issues reported by the clients of those accounts, and ensuring that delivery of products and services to that account occur promptly. The qualifications needed for a career as an account director include a bachelor’s degree in business management. You need strong communications skills and a creative mind.

What is an account director?

An Account Director is a senior-level professional responsible for overseeing client relationships and managing key accounts within an organization, typically in advertising, marketing, or public relations agencies. They act as the main point of contact between clients and the agency, ensuring client needs are met and campaigns are delivered successfully. Account Directors also lead account teams, develop strategic plans, and work to grow client business while maintaining high satisfaction levels. Their role requires strong leadership, communication, and problem-solving skills, as well as deep industry knowledge.

What are the key skills and qualifications needed to thrive as an account director, and why are they important?

To thrive as an Account Director, you need a strong background in client relationship management, strategic planning, and business development, often supported by a degree in marketing, communications, or a related field. Familiarity with CRM software, project management tools, and analytics platforms is typically expected. Exceptional leadership, negotiation, and communication skills help build trust and foster collaboration with clients and internal teams. These skills ensure client satisfaction, drive revenue growth, and maintain long-term business partnerships.
More about Account Director jobs
What are the most commonly searched types of Account jobs in Raleigh, NC? The most popular types of Account jobs in Raleigh, NC are:
What are popular job titles related to Account Director jobs in Raleigh, NC? For Account Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Account Director jobs in Raleigh, NC look for? The top searched job categories for Account Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Account Director jobs? Cities near Raleigh, NC with the most Account Director job openings:
Account Director jobs near you
Infographic showing various Account Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $110,179 per year, or $53 per hour.

Pre- & Post-Sales Customer Engineer, Enterprise

Pendo

Raleigh, NC • On-site

Full-time

Retirement

Posted 13 days ago

Job description

The Team + The Role
Pendo's Customer Engineering team is the technical backbone of the company's pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion.
As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo.
This role is based in our Raleigh office.
What this looks like day-to-day
  • Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops.
  • Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation.
  • Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo.
  • Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value.
  • Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation plans with Account Directors, execute resolutions, and escalate to leadership when broader support is needed.
  • Account operations: Maintain accurate account documentation in Salesforce and keep Account Directors informed on priorities, risks, and next steps. Use tools including Salesforce, Pendo admin, Gong, and AI workflows to support account research, call preparation, knowledge capture, and troubleshooting.
  • Team contribution: Contribute to the Customer Engineering knowledge base, document fixes, share playbooks, and coach peers. Own outcomes beyond your portfolio by helping improve how the team works, scales, and solves recurring technical challenges.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
  • 3 to 5 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Success Engineering, implementation, or professional services.
  • Hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to inspect, troubleshoot, and configure front-end implementations.
  • Experience managing a portfolio of accounts with competing priorities, customer needs, technical workstreams, and commercial deadlines.
  • Ability to explain technical concepts clearly to technical and non-technical audiences, including customers, Account Directors, and internal stakeholders.
  • Experience working in enterprise software and complex B2B customer environments.
  • Active use of AI tools to accelerate workflows such as account research, call preparation, troubleshooting, and knowledge capture.
  • Ability to operate effectively in a pod model by knowing when to lead, when to partner with an Account Director, and how to stay aligned across the customer lifecycle.
Nice-to-haves
  • Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling.
  • Familiarity with product management, user experience, or digital transformation domains.
  • Experience with data integration, event tracking, or analytics instrumentation.
  • Track record of owning technical metrics such as adoption and implementation quality alongside commercial outcomes such as retention and expansion.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected On-Target Earnings (OTE) range for this role is USD $158,959 - USD $198,699, with a 70/30 base-to-variable compensation split.
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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