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Account Development Representative Jobs in Michigan

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Sales Development Representative

Grand Rapids, MI · On-site

$20K/yr

Account Management * Customer Success * Business Development Recent graduates and career changers are encouraged to apply. What You'll Do: As a Sales Development Representative, you will partner ...

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Account Development Representative information

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$24.8K

$46.1K

$61K

How much do account development representative jobs pay per year?

As of Aug 24, 2026, the average yearly pay for account development representative in Michigan is $46,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $54,000.00 per year, depending on experience, location, and employer.

What is an account development representative?

An Account Development Representative (ADR) is a sales professional responsible for identifying and qualifying potential customers for a company’s products or services. They focus on generating leads, initiating contact with prospects, and setting up meetings or demos for the sales team. ADRs play a crucial role in the early stages of the sales process by researching target accounts, reaching out via phone, email, or social media, and nurturing relationships until prospects are ready to engage further. Their goal is to create opportunities for the company’s sales representatives to close deals and grow business revenue.

What are the key skills and qualifications needed to thrive as an account development representative?

To thrive as an Account Development Representative, you need strong sales acumen, excellent communication skills, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, lead generation tools, and basic data analysis is typically required. Exceptional interpersonal skills, resilience, and a proactive attitude help you build relationships and handle rejection effectively. These skills are crucial for consistently identifying, qualifying, and nurturing sales prospects to drive business growth.

What are some typical challenges faced by account development representatives when qualifying leads, and how can they overcome them?

Account Development Representatives (ADRs) often encounter challenges such as reaching decision-makers, handling gatekeepers, and distinguishing high-quality leads from low-potential prospects. Overcoming these obstacles requires strong communication skills, persistent follow-up, and effective use of CRM tools to track interactions. ADRs can improve their success by researching target accounts thoroughly, personalizing outreach, and collaborating closely with sales and marketing teams to refine their approach and messaging.

What is the difference between Account Development Representative vs Sales Development Representative?

AspectAccount Development RepresentativeSales Development Representative
Primary FocusBuilding and nurturing relationships with potential and existing clients to develop accountsGenerating and qualifying leads to set up sales opportunities
ResponsibilitiesAccount research, outreach, relationship management, upsellingCold calling, lead qualification, initial outreach
Skills & CredentialsCommunication, CRM proficiency, industry knowledgeCommunication, prospecting, CRM proficiency
Work EnvironmentCollaborative, client-facing, often in B2B salesFast-paced, outbound calling, lead generation

While both roles involve outreach and communication, an Account Development Representative focuses on developing existing accounts and nurturing client relationships, whereas a Sales Development Representative primarily concentrates on generating new leads and qualifying prospects for the sales team.

Is an account development representative an entry level position?

An account development representative (ADR) is often considered an entry-level role in sales and business development. It typically requires strong communication skills, basic knowledge of CRM tools, and a willingness to learn, making it suitable for candidates starting their careers in sales. However, some companies may prefer prior experience or specific certifications depending on the complexity of the products or services.

What are popular job titles related to Account Development Representative jobs in Michigan?

For Account Development Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Account Development Representative jobs in Michigan look for?

The top searched job categories for Account Development Representative jobs in Michigan are:

What are popular job titles related to Account Development Representative jobs in MI?

For Account Development Representative jobs in MI, the most frequently searched job titles are:

Account Development Representative jobs near you
Infographic showing various Account Development Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,064 per year, or $22.1 per hour.

Account Development Representative

Grand Rapids, MI • On-site

Ally Logistics
Transportation and Warehousing • 51 - 200 employees
Learn more about Ally Logisticsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Our Sales team is seeking an Account Development Representative who will support, maintain, and develop customer accounts. This role will serve as both an Account Manager and Account Assistant for a book of multiple spot focused accounts and will manage the day-to-day responsibilities required to support this book. The ideal candidate for this position will enjoy building and maintaining strong relationships with multiple customers!
The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS:
  • HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values say it all.
  • HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
  • SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.

PRIMARY JOB DUTIES:
  • Develop and implement strategies with Account Teams and Sales Leadership to maximize and strengthen relationships with all customers with the goal being individual account growth
  • Assist in Developing customer SOP's
  • Assist in escalated situations with customers and aid in providing solutions
  • Communicate potential issues and concerns with the operations team
  • Effectively communicate team needs to leadership
  • Professional communication both internally and externally
  • Understand the urgency and risk of each individual account
  • Set expectations internally for all personnel involved with accounts
  • Willingness to coach and take ownership of all assigned accounts
  • Assist in after-hours coverage where needed
  • Cross-functional collaboration
  • Have knowledge of all modes of transportation
  • Understands upsell opportunities and has the skill set to acquire new buisness
  • Stay up-to-date on the latest market trends within the industry

DAY TO DAY RESPONSIBILITIES:
  • Professional, timely and efficient communication with operations (i.e. Proactive update requests, collecting paperwork, monitor tracking updates)
  • Professional, timely and efficient communication with customers (i.e. Providing updates to delays upon request, proactive updates, quoting)
  • Bid on ALL spot market opportunities that fit Ally's capabilities
  • Utilize leadership for all questions and concerns regarding an account
  • Ensure loads are being built and scheduled in a timely manner
  • Close loads out in a timely manner
  • Respond to billing needs (POD, lumper, etc)
  • Create Customer SOPs for ALL accounts
  • Set up customer calls and check-ins
  • Determine the best equipment type (i.e. Could this be partial?)

COMPENSATION:
This position will earn a $50K base salary + additional commissions + access to monthly bonuses.
BENEFITS & PERKS:
  • Health / Dental / Vision Insurance Plans
  • 401K Plan with Employer Match
  • Life Insurance Plan (100% employer paid)
  • PTO Plan (3 weeks PTO for new employees, grows with tenure)
  • 6 paid holidays
  • Paid Parental Leaving Bond
  • Free professional coaching through Boon Health
  • Baby-feeding support and on-site Lounge through Pumpspotting
  • Comprehensive training program
  • Commitment to defend employees who have signed predatory non-competes (Learn more here)
  • Ongoing, in-house professional development
  • In-office gym complete with strength and cardio equipment as well as Peloton bikes
  • On-site espresso machine and snack machine
  • On-site golf simulator

QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
  • Experience in maintaining and developing accounts
  • Minimum 2 years of industry experience
  • Alignment with Ally's #HUSTLE values
  • Strong written and verbal communication skills
  • Must be comfortable in a fast-paced and high-energy environment
  • Willingness to coach and be coached
  • Strong detail orientation
  • Conflict management and resolution skills
  • Organized
  • Positive attitude
  • GRIT
  • Ability to multitask

ADDITIONAL INFO:
  • This is NOT a remote position.
  • A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
  • Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS:
  • One of the Inc. 5000 fastest-growing companies four years running
  • One of West Michigan's Best and Brightest Employers
  • Member of Women in Transportation

EQUAL OPPORTUNITY STATEMENT:
Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.

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