ZipRecruiter

Log In

1

Aaa Call Center Jobs (NOW HIRING)

AAA Washington

Workforce Coordinator

Bellevue, WA · On-site

$23.05 - $27.07/hr

... AAA's vision mission and values. SUPERVISORY RESPONSIBILITIES: * None MINIMUM QUALIFICATIONS: * High School diploma or GED * 1+ years' experience in scheduling in a complex or 24/7 call center ...

AAA Auto Club Group

Onsite Fleet Dispatcher

Naples, FL · On-site

$17.50 - $23.25/hr

A call center environment * ACG policies and procedures as they relate to Emergency Road Service ... AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds ...

AAA Auto Club Group

Fleet Dispatcher

Charlotte, NC

A call center environment * ACG policies and procedures as they relate to Emergency Road Service ... AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds ...

AAA Auto Club Group

Fleet Dispatcher

Charlotte, NC · On-site

A call center environment * ACG policies and procedures as they relate to Emergency Road Service ... AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds ...

AAA Northeast

Dispatcher (58936)

Garden City, NY · Remote

$20.75 - $23.50/hr

Education High School Diploma or GED Required Experience 1-3 years call center experience Required Licenses and Certifications AAA Northeast is proud of our diverse culture, fostered by the many ...

next page

Showing results 1-20

People also search for

All JobsAaa Call Center Jobs

Aaa Call Center information

See salary details

$10

$17

$25

How much do aaa call center jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for aaa call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a AAA Call Center and how are they supported?

Agents in a AAA Call Center often deal with high call volumes, urgent customer needs, and occasionally distressed callers, which can be both challenging and rewarding. To support agents, call centers typically offer comprehensive training, real-time assistance from supervisors, and access to knowledge bases and support tools. Team collaboration and regular feedback sessions help agents share solutions and best practices. Many centers also provide wellness programs or stress management resources to help maintain a positive and productive work environment.

Does AAA offer remote jobs?

AAA Call Center positions may offer remote work options, but availability varies by location and role. Many customer service jobs in call centers can be performed remotely, especially with the use of communication tools and a reliable internet connection.

What are the key skills and qualifications needed to thrive in the Aaa Call Center position, and why are they important?

To thrive in a AAA Call Center role, you need excellent verbal communication, active listening skills, problem-solving abilities, and a high school diploma or GED. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, and some positions benefit from call center or customer service certifications. Outstanding patience, adaptability, and the ability to remain calm under pressure are crucial soft skills in this environment. These competencies ensure efficient and positive customer interactions, effective teamwork, and the ability to handle a fast-paced, dynamic work setting.

What is a Aaa Call Center job?

An AAA Call Center job involves assisting customers with roadside assistance, travel services, membership inquiries, and insurance support. Representatives handle incoming calls, provide solutions, and ensure excellent customer service. Strong communication, problem-solving skills, and the ability to work in a fast-paced environment are essential. Some positions may require knowledge of AAA products and services, as well as multitasking abilities.

Does AAA hire with no experience?

AAA Call Center positions often do not require prior experience, as they typically provide training for customer service skills and company procedures. Candidates should have good communication skills and a willingness to learn, but previous experience is not always necessary for entry-level roles.
More about Aaa Call Center jobs
What cities are hiring for Aaa Call Center jobs? Cities with the most Aaa Call Center job openings:
What are the most commonly searched types of Aaa Call Center jobs? The most popular types of Aaa Call Center jobs are:
What states have the most Aaa Call Center jobs? States with the most job openings for Aaa Call Center jobs include:
What job categories do people searching Aaa Call Center jobs look for? The top searched job categories for Aaa Call Center jobs are:
Aaa Call Center jobs near you
Infographic showing various Aaa Call Center job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Applications Manager

AAA Auto Club Enterprises

Coppell, TX • On-site

Full-time

Posted yesterday

Job description

Job Summary:
AAA Auto Club Enterprises is the largest club within the national AAA federation, serving over 18 million members. As the Application Line Manager, you will lead a team of Dev Ops Engineers to oversee call center technology systems, ensuring quality service delivery and collaboration with business leaders.
Responsibilities:
• Every day, you will begin by checking for any enterprise impacting issues or outages and success of changes completed the night before both by your own team and by other Infrastructure teams especially those impacting the endpoints.
• You will address any issues; you are responsible for directing the restoration of service with your team or participating with your peers in other service restoration activities.
• The rest of your time will be spent on typical people-management tasks. You will conduct one-on-one meetings with your employees, enforce company policies, manage time and attendance, do performance reviews, determine pay increases, hire as needed and conduct terminations if necessary. You will also set and track individual and team goals.
• You’ll manage or conduct new contract negotiations and renewals, hardware and software purchases required to support approved Initiatives and projects.
• You’ll accomplish your work each day, by using numerous Microsoft tools: Office, Exchange, Teams, etc. We also use Everbridge to manage on-call rotations and BMC Helix ITSM to manage incidents and tickets.
• Daily you will manage technical resources on agile product teams
• You’ll be responsible for the delivery and execution of new system capabilities, improvement implementations, system consolidations, as well as support activities.
• You’ll collaborate with business SMEs, IS colleagues and vendor partners to ensure that capabilities are delivered quality and efficiency and in alignment with business expectations.
Qualifications:
Required:
• You have a four-year college degree in Information Systems, technology or related area of computer science or equivalent work experience.
• To thrive in this role, you must have prior work experience in a senior role within the Call Center Technology space, with Call Center as a Service (CCaaS) / Genesys Cloud preferred.
• You’ll need experience working in the development space. Call Center Technology development, including Genesys Cloud is preferred.
• You have experience planning, designing, and deploying technology projects and capabilities.
• To be successful in this position you will need strong leadership skills that can energize multi-disciplined work teams to respond to business needs.
• You have extensive management skills, including interviewing, mentoring, staff development, goal setting, and performance management.
• You should have at least three years of experience managing a team of 10 or more people in some type of DevOps role.
• You should be a clear and effective communicator.
• You have strong verbal and written communication skills, with an ability to express complex technical concepts in business terms.
Preferred:
• Call Center as a Service (CCaaS) / Genesys Cloud preferred.
• Call Center Technology development, including Genesys Cloud is preferred.
Company:
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. Founded in , the company is headquartered in Costa Mesa, California, US, , with a team of 10001+ employees. The company is currently Late Stage.

Apply