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Aaa Call Center Jobs in Tennessee (NOW HIRING)

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...

AAA Auto Club Group

Fleet Dispatcher

Nashville, TN · On-site

$17.79/hr

Call center environment experience Work Environment: Works in a temperature-controlled office ... Complimentary AAA membership with roadside assistance and travel discounts. * Adoption assistance ...

One Partner LLC

Senior Network Architect

Kingsport, TN · On-site

$94K - $143K/yr

Support a highly available Cisco Call Manager telephony infrastructure * Support wireless ... AAA via RADIUS and TACACS * Cisco QOS (COS, DSCP, shaping, queuing, policing, marking) * Multicast ...

One Partner

Senior Network Architect

Kingsport, TN · On-site

$94K - $143K/yr

Support a highly available Cisco Call Manager telephony infrastructure * Support wireless ... AAA via RADIUS and TACACS * Cisco QOS (COS, DSCP, shaping, queuing, policing, marking) * Multicast ...

All JobsAaa Call Center JobsAaa Call Center Jobs in Tennessee

Aaa Call Center information

See Tennessee salary details

$9

$15

$22

How much do aaa call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for aaa call center in Tennessee is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What is a AAA call center?

An AAA Call Center job involves assisting customers with roadside assistance, travel services, membership inquiries, and insurance support. Representatives handle incoming calls, provide solutions, and ensure excellent customer service. Strong communication, problem-solving skills, and the ability to work in a fast-paced environment are essential. Some positions may require knowledge of AAA products and services, as well as multitasking abilities.

What are the key skills and qualifications needed to thrive in the AAA call center position?

To thrive in a AAA Call Center role, you need excellent verbal communication, active listening skills, problem-solving abilities, and a high school diploma or GED. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, and some positions benefit from call center or customer service certifications. Outstanding patience, adaptability, and the ability to remain calm under pressure are crucial soft skills in this environment. These competencies ensure efficient and positive customer interactions, effective teamwork, and the ability to handle a fast-paced, dynamic work setting.

What are some common challenges faced by agents in a AAA call center and how are they supported?

Agents in a AAA Call Center often deal with high call volumes, urgent customer needs, and occasionally distressed callers, which can be both challenging and rewarding. To support agents, call centers typically offer comprehensive training, real-time assistance from supervisors, and access to knowledge bases and support tools. Team collaboration and regular feedback sessions help agents share solutions and best practices. Many centers also provide wellness programs or stress management resources to help maintain a positive and productive work environment.

How long is Aaa Call Center customer service training?

Aaa Call Center customer service training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the role. Training often includes instruction on company policies, customer service skills, and use of specific tools or software. Ongoing coaching may also be provided after initial training.

What are the most commonly searched types of Aaa Call Center jobs in Tennessee?

The most popular types of Aaa Call Center jobs in Tennessee are:

What are popular job titles related to Aaa Call Center jobs in Tennessee?

For Aaa Call Center jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Aaa Call Center jobs in Tennessee look for?

The top searched job categories for Aaa Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Aaa Call Center jobs?

Cities in Tennessee with the most Aaa Call Center job openings:

Aaa Call Center jobs near you
Infographic showing various Aaa Call Center job openings in Tennessee as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,502 per year, or $15.6 per hour.

AAA Career Fair

The Auto Club Group

Nashville, TN • On-site

$11 - $11.50/hr

Full-time, Part-time

Medical, Dental, Retirement

Re-posted 21 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Company Description
AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire positions. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to convert to regular AAA employment, as positions become available throughout the year.
Job Description
AAA Career Fair
Wednesday, November 19th and Thursday November 20th
10am-1pm
AAA
41 Rachel Drive, Nashville, TN 37214
AAA's Nashville Customer Interaction Center is expanding operations!
Looking for a career opportunity with an industry leader in the customer service field? The Nashville Emergency Roadside Assistance Department is expanding their Operation and are currently hiring ERS Customer Service Representatives.
Next training Classes:
December 1, 2014
AAA offers a comprehensive training curriculum to prepare individuals for success. We also offer ongoing professional development and opportunities for career advancement. The training schedule is Full-Time, Monday through Friday from 8:30am - 5:00pm. After training, part time afternoon/evening shifts are available. Both weekend days are required.
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer Advocate position would start as a part-time, temp-to-hire position through Randstad Staffing with a potential opportunity to convert into a regular AAA position in the future.
The training for this position would be paid and would last for 4 weeks, Monday-Friday from 8:30 am -5:00 pm then you would start your regular shift. The shifts that are currently available are full-time day and evening hours and they do include working every Saturday and Sunday and may include holidays. Your days off would be during the week.
Mandatory overtime is expected during our peak business periods.
These positions are being offered on a Temp to Hire basis. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to apply for regular AAA employment, as positions become available throughout the year. Initially, employees are eligible for benefits through Randstad, and if converted to AAA, employee will enjoy a full range of competitive AAA benefits including medical, dental and retirement plans.
Qualifications
Job Requirements
Qualifications:
  • Ability to provide a high level of customer service in a professional call center environment.
  • Ability to multi-task, using a variety of computer software applications.
  • Ability to successfully pass a call center assessment.
  • Ability to identify geographical locations and proficiency in reading maps.
  • Willingness to work weekends and holidays.

Base Pay: $11.00-$11.50/hour plus shift differential
Additional Information

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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