ZipRecruiter

Log In

1

Aaa Call Center Jobs (NOW HIRING)

AAA

Call Center Scheduling Coordinator

Costa Mesa, CA · On-site

$25.03 - $33.34/hr

Call Center Scheduling Coordinator We are seeking a highly motivated and detail-oriented Real Time ... AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members.

AAA

Call Center Scheduling Coordinator

Costa Mesa, CA · On-site

$25.03 - $33.34/hr

Call Center Scheduling Coordinator We are seeking a highly motivated and detail-oriented Real Time ... AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members.

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...

previous pagenext page

Showing results 21-40

All JobsAaa Call Center Jobs

Aaa Call Center information

See salary details

$10

$17

$25

How much do aaa call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for aaa call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a AAA call center?

An AAA Call Center job involves assisting customers with roadside assistance, travel services, membership inquiries, and insurance support. Representatives handle incoming calls, provide solutions, and ensure excellent customer service. Strong communication, problem-solving skills, and the ability to work in a fast-paced environment are essential. Some positions may require knowledge of AAA products and services, as well as multitasking abilities.

What are the key skills and qualifications needed to thrive in the AAA call center position?

To thrive in a AAA Call Center role, you need excellent verbal communication, active listening skills, problem-solving abilities, and a high school diploma or GED. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, and some positions benefit from call center or customer service certifications. Outstanding patience, adaptability, and the ability to remain calm under pressure are crucial soft skills in this environment. These competencies ensure efficient and positive customer interactions, effective teamwork, and the ability to handle a fast-paced, dynamic work setting.

What are some common challenges faced by agents in a AAA call center and how are they supported?

Agents in a AAA Call Center often deal with high call volumes, urgent customer needs, and occasionally distressed callers, which can be both challenging and rewarding. To support agents, call centers typically offer comprehensive training, real-time assistance from supervisors, and access to knowledge bases and support tools. Team collaboration and regular feedback sessions help agents share solutions and best practices. Many centers also provide wellness programs or stress management resources to help maintain a positive and productive work environment.

How long is Aaa Call Center customer service training?

Aaa Call Center customer service training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the role. Training often includes instruction on company policies, customer service skills, and use of specific tools or software. Ongoing coaching may also be provided after initial training.
More about Aaa Call Center jobs

What cities are hiring for Aaa Call Center jobs?

Cities with the most Aaa Call Center job openings:

What are the most commonly searched types of Aaa Call Center jobs?

The most popular types of Aaa Call Center jobs are:

What states have the most Aaa Call Center jobs?

States with the most job openings for Aaa Call Center jobs include:

What job categories do people searching Aaa Call Center jobs look for?

The top searched job categories for Aaa Call Center jobs are:

Aaa Call Center jobs near you
Infographic showing various Aaa Call Center job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Customer Service Representative - Call Center (Remote)

American Automobile Association (AAA)

Independence, OH • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Customer Service Representative - Call Center (Remote)

AAA East Central is looking for a customer-focused Member Service Counselor to join our remote Member Service Center team. If you enjoy helping people, solving problems, and delivering exceptional service in a fast-paced environment, we'd love to hear from you.

Schedule: Monday-Friday, 12:00 PM-8:00 PM, with alternating Saturdays (No Sundays)
Pay: $18.50/hour

What You'll Do

As the first point of contact for members and customers, you'll handle a variety of service requests while creating a positive customer experience.

  • Assist with membership services, billing inquiries, and travel planning.

  • Support Driving School enrollments, scheduling, rescheduling, and program inquiries.

  • Educate members on AAA benefits, products, services, and coverage options.

  • Promote memberships, upgrades, and other AAA products when appropriate.

  • Provide travel information, including routes, directions, mileage, accommodations, and road conditions.

  • Prepare TripTiks and utilize available resources to address member needs.

  • Resolve customer concerns with professionalism and escalate complex issues when needed.

  • Accurately document customer interactions and process requests in company systems.

  • Support training activities and assist during peak service periods.

What You'll Bring

  • High school diploma or equivalent.

  • Strong customer service, communication, and problem-solving skills.

  • Ability to thrive in a fast-paced, high-volume environment.

  • Proficiency with Windows-based computer applications and a typing speed of 30+ words per minute.

  • Ability to successfully complete required Member Service Counselor training and assessments.

  • Experience in customer service, call center operations, scheduling, registration, or enrollment processes.

  • Geographic knowledge and map-reading skills.

  • Familiarity with AAA products and services is an asset.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

FacebookTwitter

View All American Automobile Association Jobs

Apply