Aaa Call Center Jobs in Michigan (NOW HIRING)

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969.  At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most.  By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us.   We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.

AAA Life Insurance is hiring for Inbound licensed Life Insurance Sales Agents! The Life Sales Agent is responsible for the sale of AAA Life Insurance products in a high volume, fast paced call center environment. Explains product features and benefits to potential customers for the purpose of promoting and selling various insurance products in order to achieve specific production goals. Provides services factoring in all applicable rules (underwriting, business procedures, etc) and performs follow-up as necessary to ensure placement of written business.

How You'll Work

Work Solution: Remote

Relocation Eligibility: Not Available

• Promotes the sale of AAA Life Insurance products in a call-center environment. Recognizes and promotes cross-sell and up-sell opportunities in an effort to achieve specific sales production expectations.
• Completes appropriate applications and forms as necessary. Follows internal processing procedures to assure that transactions are handled in accordance with company policies and procedures.
• Provides advanced technical and product information in response to customers' inquiries to ensure achievement of established quality/sales goals with the end result to promote the sale of all AAA Life products.
• Achieve established sales goals and other performance expectations as defined by management.
• Successfully complete appropriate training relative to all AAA Life products and services.
• Perform other job duties as assigned or required.

• High School degree or equivalent required; some college coursework preferred.
• Minimum 2 or more years of sales and/or customer service experience required; at least one year in the insurance and/or financial services preferred.
• Current license to sell life insurance 
• Proven track record of providing a high level of customer-focused services.
• Strong knowledge of MS Office and web related products
• Ability to enter information on various screens using a PC Keyboard
• Managing and navigating multiple sources of information and applying as needed
• Work extended/irregular hours to include weekends/holidays
• Strong inter-personal skills
• Strong verbal and written communication skills, including the ability to explain complex issues to a range of audiences
• Ability to work in a team environment

  While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.

  We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

  AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.

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