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Aaa Call Center Jobs in Nebraska (NOW HIRING)

Aaa Call Center information

See Nebraska salary details

$10

$16

$23

How much do aaa call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for aaa call center in Nebraska is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is a AAA call center?

An AAA Call Center job involves assisting customers with roadside assistance, travel services, membership inquiries, and insurance support. Representatives handle incoming calls, provide solutions, and ensure excellent customer service. Strong communication, problem-solving skills, and the ability to work in a fast-paced environment are essential. Some positions may require knowledge of AAA products and services, as well as multitasking abilities.

What are the key skills and qualifications needed to thrive in the AAA call center position?

To thrive in a AAA Call Center role, you need excellent verbal communication, active listening skills, problem-solving abilities, and a high school diploma or GED. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, and some positions benefit from call center or customer service certifications. Outstanding patience, adaptability, and the ability to remain calm under pressure are crucial soft skills in this environment. These competencies ensure efficient and positive customer interactions, effective teamwork, and the ability to handle a fast-paced, dynamic work setting.

What are some common challenges faced by agents in a AAA call center and how are they supported?

Agents in a AAA Call Center often deal with high call volumes, urgent customer needs, and occasionally distressed callers, which can be both challenging and rewarding. To support agents, call centers typically offer comprehensive training, real-time assistance from supervisors, and access to knowledge bases and support tools. Team collaboration and regular feedback sessions help agents share solutions and best practices. Many centers also provide wellness programs or stress management resources to help maintain a positive and productive work environment.

How long is Aaa Call Center customer service training?

Aaa Call Center customer service training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the role. Training often includes instruction on company policies, customer service skills, and use of specific tools or software. Ongoing coaching may also be provided after initial training.

What are popular job titles related to Aaa Call Center jobs in Nebraska?

For Aaa Call Center jobs in Nebraska, the most frequently searched job titles are:

What cities in Nebraska are hiring for Aaa Call Center jobs?

Cities in Nebraska with the most Aaa Call Center job openings:

Infographic showing various Aaa Call Center job openings in Nebraska as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,143 per year, or $16.4 per hour.

AAA Customer Service Representative

The Auto Club Group

Omaha, NE

$15.25 - $20.75/hr

Part-time

Medical, Dental, Retirement

Re-posted 21 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

Company Description

AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire positions. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to convert to regular AAA employment, as positions become available throughout the year.

Job Description

Looking for a career opportunity with an industry leader in the customer service field?

The Omaha Customer Interaction Center is currently hiring Customer Service Representatives for our Emergency Roadside Services organization.  We are looking for qualified individuals to fill part-time schedules of 25-30 hours per week. Employees will have the ability to flex up to 40 hours per week based on business needs.

Our next Training class begins on August 4, 2014.  The training schedule is Full-Time, Monday through Friday from noon - 8:30pm for 5 weeks.  After training, afternoon and evening schedules are available. Each schedule does include working Saturday and Sunday every weekend.

Minimum Qualifications Include:

  • Ability to provide a high level of customer service in a professional call center environment.
  • Ability to multi-task, using a variety of computer software applications.
  • Ability to identify geographical locations and proficiency in reading maps.
  • Willingness to work weekends and some holidays. 

These positions are being offered on a temp to-hire basis.  Those hired will initially be employed through Randstad Staffing.  Individuals will then have the opportunity to apply for regular AAA employment, as positions become available throughout the year.  Initially, employees are eligible for Benefits through Randstad, and if converted to AAA, employees will enjoy a full range of competitive AAA benefits including medical, dental and retirement plans.

Only qualified individuals will be notified.  Candidates that are hired will be subject to a drug and background screen.

**Please include your email address when applying.

Qualifications
  • Ability to provide a high level of customer service in a professional call center environment.
  • Ability to multi-task, using a variety of computer software applications.
  • Ability to identify geographical locations and proficiency in reading maps.
  • Willingness to work weekends and some holidays. 
Additional Information



What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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