Customer Service Representative - Incoming Call Taker
- $16 to $20 Hourly
- Vision , Medical , Dental
- Full-Time
We are seeking a Customer Service Representative to join our rapidly growing team! You will be responsible for helping our customers by providing service information when needed and booking customers in our service management software. This is an entry-level position with a lot of room for growth with competitive pay and benefits.
Responsibilities:
- Handle customer inquiries and direct incoming calls
- Provide information about the products and services we provide
- Book new jobs
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Preferred Qualifications:
- Previous experience in customer service, sales, or other related fields
- Previous experience in the plumbing industry and using Service Titan scheduling software is a plus but not required.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Employee operated business with high pay, rapid growth, and great flexibility.
With over 20 years of experience in the industry, we have been helping homeowners in Woodland, CA, and the surrounding area since 1995. When homeowners need fast, trustworthy service that does not compromise quality for affordability, they call us. We are fully committed to quality service and affordability when homeowners need it most.
Address
Halls Plumbing
1540 Tanforan Ave
Woodland, CAIndustry
Business
Website
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