After Market Parts Sales

Sterling Engineering Inc.

Crystal Lake, IL

Expired: over a month ago Applications are no longer accepted.

Job Description

After Market Parts Sales Representative

Crystal Lake, IL

$65K-70K

Experience Requirements:

Increase parts revenue utilizing sales and customer service skills.
Serve as the primary point of contact for customers seeking aftermarket parts for our OEM machinery, providing technical support and guidance as needed.
Utilize your engineering knowledge to identify and source replacement parts, ensuring compatibility and quality.
Provide technical support and information to customers over the phone, via email, or in person.
Develop and maintain relationships with customers to negotiate successful part sales.
Collaborate with the sales team to identify sales opportunities and provide technical support for aftermarket parts sales.
Monitor inventory levels to ensure optimal stock availability and minimize lead times.
Assist in the development and implementation of marketing strategies to promote aftermarket parts sales.
Stay up to date with industry trends, products, and technologies to ensure our aftermarket parts offerings remain competitive.
Research prices for custom projects and work with outside sales to deliver the quotation.
Setup new & review existing customers in ERP to ensure proper financial reviews are complete.
Always maintain the company’s CRM and ERP. All data must be maintained for accuracy.
Using the ERP, process all work orders from order entry through shipment.
Process returns, and exchanges in a timely and efficient manner.

Qualifications:

Bachelor's degree in Engineering or equivalent experience
Minimum of 2 years of experience in aftermarket parts sales, sourcing, or a similar role within the OEM machinery industry.
Strong technical knowledge of machinery and parts, with the ability to understand and interpret engineering drawings and specifications.
Excellent communication and customer service skills, with the ability to build and maintain relationships with customers and suppliers.
Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Proficiency in Microsoft Office and inventory management software.
Must be a team player with a positive attitude and the ability to work.