Human Resources Intern

The International Society of Arboriculture (ISA) is a non-profit membership organization that serves the needs of tree care professionals, and promotes the profession of arboriculture around the world.  ISA is known as the industry authority on research, education, and professional development.  Each role in the organization plays an important part in delivering excellent member benefits and customer service. 

The Intern provides general Human Resources support with a variety of clerical activities and HR tasks. The intern will be responsible for gathering information to ensure prompt and seamless flow of communication, incoming and outgoing mail distribution, ordering office supplies, errands, clerical duties, and special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources Administration and Support:

• Assists with recruiting process.
• Assists with onboarding new team members.
  • Launch of onboarding task
  • Communication and follow up with vendor on support requests
  • Employee Record Maintenance
  • Employee Self-Service Portal Maintenance
  • Providing technical support to end users.
  • Maintaining files
  • Scanning and electronic filing
  • Assisting with the Performance Review process
  • Assisting with Open Enrollment (benefits)

Tracking various employee information including but not limited to training, birthdays/anniversaries, key control log, and assessment data.  This includes development of communication around this data in various mediums.  

o   Assist with Benefits Administration efforts by providing administrative support to employees, benefits administrator, and vendors.

 Supervisory Responsibilities
None
 
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience    
Position requires intern to be in a bachelor’s degree program  in related field.

      
Language Skills

o   Fluent in English, both written and verbal.

o   Fluency in additional languages is a plus

o   Ability to write reports, policies, procedures, recommendations, and correspondence. 

o   Ability to read, analyze, and interpret general business documents, professional journals, technical procedures, legal documents, or governmental regulations.

o   Ability to effectively present information in one-on-one and group situations to customers, clients, and employees of the organization.

  Decision Making/Reasoning Ability

o   Ability to apply principles of logical or practical thinking to a range of intellectual and everyday problems. 

o   Ability to effectively prioritize tasks in multiple areas of discipline.

o   Ability to collect, analyze and interpret data to develop charts, graphs, and process maps.

o   Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 Additional Competencies

o   Strong organizational skills with attention to detail.

o   Ability to maintain strictest confidentiality.

 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

o   Must be able to remain in a stationary position 80% of the time.

o   Moves about inside the office to access file cabinets, office machinery, etc.

o   Regularly operates a computer and other office productivity machinery such as calculator, copy machine, and computer printer.

o   Frequently communicates with internal and external customers.

o   This position requires occasional lifting, under 25 lbs.

 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

o   Working conditions are normal for an office environment.

o   The noise level in the work environment is usually quiet to moderate.

 Technology and Equipment

o   Various software including but not limited to:

o   Microsoft

o   Visio

o   Windows

o   Adobe Pro

o   Paylocity

o   Frontline Applicant Tracking System

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.