Account Coordinator / Training Program Manager

Company Overview:
Safetymax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our solution includes first aid supplies, preparedness kits, AEDs and CPR training. We serve a national clientele and our customers are large U.S. businesses.

Job Summary:
Our typical customer has between 5-50 business locations throughout the U.S. Your primary responsibility would be to schedule training classes and maximize participation for our national clients. You would be working very closely with our customers, contracted trainers, sales and order processing teams. There would be a tremendous amount of follow up required. There job comes with salary and benefits but you would also earn generous bonus based on how many training classes are completed so if you are a "go getter," this is a good job for you.

This position works out of our Henderson, NV office and reports to senior management.

Job Responsibilities:

• Coordinate and schedule training classes
• Establish productive, professional relationships with trainers, customers and internal staff.
• Provide quotes for training services and follow up until closed.
• Source, screen, onboard and maintain relationships with training staff
• Oversee issuance of certifications and evaluations
• Maintain training records, track renewals and schedule recertification training
• Follow up training inquires and support our sales team
• Participate and engage in the account onboarding, planning and business review process that develops mutual performance objectives and critical milestones.
• Identify gaps and increase participation of training programs at the site level by comparing class completion data to each business location and their relative size.

Experience Required:

• Previous account management experience.
• In a role which required analyzing and making recommendations
• Possess strong oral and written communication skills (4 year college preferred)
• Advanced skills in MS Word, Excel, Outlook, Power Point and technology in general
• Knowledge of AEDs, First Aid and emergency products. Previous CPR Certification.
• Positive, friendly and outgoing
• A 4 year college degree (preferred)

Skills Required:

• Excellent attention to detail with strong organization skills
• Strong written and verbal communication skills
• Natural task management and follow up tendencies
• Natural ability to identify and solve problems.
• Ability to think quick on your feet and overcome objections
• Resourceful
• Relationship building skills.